Rigene Grace C. Sibug

********

adehfb@r.postjobfree.com

Salmiya, Kuwait

Objectives:

To succeed in stimulating and challenging environment that will provide me with advance opportunities;

To excel in the field of work with hard work, perseverance and dedication;

To seek company where my knowledge and education are needed to meet its goals;

To seek a competitive working environment that will help me enhance my skills.

Skills:

Teamwork

Problem solving

Communication

Time management

Customer awareness/ customer service

Responsible and honest

Have patience and temperance

Multi-tasking

Flexible

NCR system

Management checklist

Upselling and persuading the guest

Education:

Tertiary: ISABELA STATE UNIVERSITY, PHILIPPINES

APRIL 2010 BACHELOR IN HOTEL RESTAURANT & TOURISM MANAGEMENT

Secondary: SCHOOL OF SAINT JOSEPH THE WORKER

MARCH 2006

Primary: ECHAGUE WEST CENTRAL SCHOOL

MARCH 2005

Experience:

Front Desk Receptionist December 2019 – March 2020

Nail Station Salon Shaab, Kuwait

Description:

Warmly greeting clients, walking them to proper beauty station and alerting assigned beauticians of their arrival.

Booking/rebooking and confirming appointments thru phone and email.

Processing transactions (cash and cards) and issuing receipts.

Former LEAD EXPERT BRAND TRAINER January 2019 – November 2019

AYYAME Middle Eastern Cuisine Salmiya, Kuwait

Description:

I was promoted to be a lead expert (brand trainer for 2 branches, including all sequence of service with food timing with product knowledge, customer service, wowing guest, overall system and making training for the new joiners).

Notable Accomplishments:

- Awarded as Employee of the year 2019 (Kout Rally).

*Trainee SHIFT MANAGER September 2018 – January 2019

AYYAME Middle Eastern Cuisine Salmiya, Kuwait

Description:

I entered training to be a shift manager and being senior leader of the team.

Train about morning/closing tasks.

Management checklist.

Planning and organizing.

Notable Accomplishments:

- Receive a reward as a best guest positive feedback on the iPad.

*WAITRESS September 2016 – September 2018

AYYAME Middle Eastern Cuisine Salmiya, Kuwait

I became a waitress

Description:

-upselling, alternative and suggestive selling.

-Maintaining to beat the daily and monthly targets.

*Notable Accomplishments:

- Awarded as best applying mindset.

-recognize by guest thru social media.

- Awarded as employee of the month and sales Champion (Jan 2016).

*HOSTESS October 2015 – September 2016

Ayyame Middle Eastern Cuisine Salmiya, Kuwait

Description:

the first person customers often meet when they talk into a restaurant… he/she greets customers in a courteous and professional manner, welcomes them to the restaurant and attends to their inquiries before handing to the waiter who will take their orders

*SALE ASSOCIATE NOVEMBER 2011– March 2013

Ever Bilena Cosmetics Philippines Inc. SM Fairview, Philippines

Description:

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Operating cash registers, managing financial transactions and balancing drawers.

Achieving established goals.

Directing customers to merchandise within the store.

Increasing in store sales.

Superior product knowledge.

Maintaining an orderly appearance throughout the sales floor.

Introducing promotions and opportunities to customers.

Cross-selling products to increase purchase amounts.

Cashier FOOD ATTENDANT APRIL 2011 – SEPTEMBER 2011

Snack 11 Japanese Restaurant Malate Manila, Philippines

Description:

Take orders and serve food and beverages to patrons at tables in dining establishment. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Communicate with customers to resolve complaints and ensure satisfaction.

*SALES associate in BABY COMPANY AUGUST 2010– DECEMBER 2010

The Podium Ortigas Ortigas Philippines

Description:

Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.. Demonstrate or explain products, methods or services to persuade customers to purchase products or use services.

References:

SHEILA MARIE O. DAGDAG

Branch Manager

Ever Bilena Cosmetics Philippines

(095*-***-****

MANSOUR ARAFA

Multi-Unit Manager

Area Coach AYYAME Middle Eastern Restaurant

94079243

Personal Data

Date of Birth : November 2, 1990

Place of Birth: Iloilo City, Philippines

Civil Status: Married

Citizenship: Filipino

Gender: Female

Language Spoken: Ilonggo, English, Filipino

Height: 5’2”

Father’s Name: Randy C. Sibug

Mother’s Name: Gloria Cortel

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

RIGENE GRACE C. SIBUG

Applicant

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