Manager Executive
Resume:
OBJECTIVE
EXPERIENCE
Lead Associate / Sr. Associate / Executive - HR WNS Global Services Pvt. Ltd
Nov 2014 – Mar 2020
Role and responsibilities
Talent Acquisition
Understanding the requirements from Stakeholders/BU heads, Sourcing/screening, Responsible for pre-interview screening, Acting as the liaison between hiring manager and candidate, Making salary fitments & roll-out offer letter, Coordination with the candidate to complete joining formalities.
HR shared services – Recruitment, HRES & L&D
Job advertisement - internal and external portals
Scheduling & coordinating the interviews
Preparing and roll-out the offer letters
Initiating/Assisting employee’s Background checks and Right to Work Checks
Getting employee ECF (Employee confidential file), Verification & uploading in Workday, SAP and PeopleSoft (Oracle).
Employee ID generation for Middle East, India, Philippines & South Africa employees.
Payroll – Reconciliation, Leave Management, Over Time processing in various systems (Workday, SAP & PeopleSoft).
Probation confirmation, learning agreement, promotion/job details letter processing
Organizing internal and external trainings and assigning mandatory Computer Based Tests (CBT’s) to the employees in cornerstone/skill serve applications
Coordinating with Chartered Insurance Institute (CII) and other training vendors
Updating Attrition details in Workday / SAP and sending out mailers to the management.
Visa cancelation request to be processed for the Exit employees
7+ Years of experience in different facets of Human Resource Management. Catered to HRSS, Recruitment and provided Employee support through HR connect platform. Aiming at continuing to grow further in my career and enhance my experience and expertise in the field of Talent Management
Taking care of Full and Final Settlement Process
Issuance of experience & relieving letter
Handling end to end HR related queries thru PeopleSoft, Email & Calls.
MIS reports on attendance, Probation, Salary correction, Promotion, transfer, Leavers and etc.
Managerial Role:
Monitoring daily activities that are being performed by the team members
Monitoring SLA’s ensuring completion of jobs on the agreed TAT
Should maintains DPM/SOP, changes and sign offs to be obtained regularly
Devising a clear incentive plan for rewarding team members based on their performance against KPI’s
Conducting periodic review of team members’ performance through one on one meetings
Maintaining good relationship with internal and external stakeholders
Publishing process related dashboards & MI reports for Leadership review and action if any
Identifying team’s learning and development needs to enhance operational efficiency
Ensuring compliance to various internal and external InfoSec and other process / non-process
requirements
Handling end to HR activities it includes Recruitment, HRES and Learning Admin
Manage a team of size of 6 individual Contributors including Sr. Associates & Associates
Sr. HR (Recruitment) Matrix Management Services. Pvt. Ltd. May 2013 – Sep 2014
Sourcing candidates on the basis of the client requirements through Naukri, Monster, LinkedIn, Times Jobs, Referrals etc.,
Initial screening and shortlisting candidates on the basis of skill set required
Scheduling the interviews & obtaining the feedback from the client.
Ensuring that the target numbers are achieved within specified timelines
Handled a mix of clients from varied industries (IT, BPO, Ecommerce, Real Estate, Retail, E-publishing etc.,
Process Executive Cognizant Technology Solutions Pvt. Ltd Jul 2010 to Mar 2011
Supporting Healthcare practitioners with payer support through client portal
Made modifications to the portal in accordance to the process
Provided transaction status to the clients
Created process documents
Provided On the Job Training & Support to the new joiners.
Applications Skills
Workday
PeopleSoft 12.1™ (Oracle)
Corner stone (Learning application)
Skill serve (Learning application)
Sterling (BGV application)
Reed portal
SAP ERP
VM ware & amp; Citrix for accessing client & local software.
Orbit, TrackPoint & Radar System (In-House Application).
MS Office (Word, Excel, PowerPoint and Outlook)
REFERENCES
Will be provided on request.
~ PUGHAZH KE ~
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