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**+ Years’ Experience in IT/ Network System infrastructure

administration, Technical Operations & IT Security. Industries Served: Higher College, Manufacturing & Production, service industry, Educational institution & university. SUMMARY

Engineering Diploma in Computer Science & Engineering from BTE Bangalore.

Kerala Government Certificate Examination in Engineering

(Electronics).

Cisco certified network associate. [CCNA]

Shared responsibility with IT-Manager in OAAA, documentation of IT policies, procedures, guidelines & ISO, DNV auditing. Highly experienced IT professional with experience in designing, configuring, installing, managing data services, operating system, and business applications. Knowledge of TCP/IP, routing and switching. Experience in Microsoft Azure, VMware. Enterprise-DLP, backups and recoveries.

Communicated effectively with all levels of management and staff from different cultural professional backgrounds. Proficient analytical and logical troubleshooting skills as well as able to assess and recommend solutions that facilitate IT business processes. Can easily understand and adopt new technology on any IT infrastructure.

Sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures. TECHNICAL SKILLS

Good working knowledge on, Windows server 2008, & windows Server 2016. Hardware configurations, troubleshooting of Server OS/Antivirus enterprise version’s/application/Mail Management software’s/LAN, Microsoft Hyper-V, Virtual machines, Group Policies and Scripting, Knowledge in common database administration KNOWLEDGE IN: Enterprise Identity and Access management C, C++, JAVA, Oricle8i, ASP, VB6.0, HTML, VB Script, Dream weaver, Crystal report, Photoshop.

SERVER ADMINISTRATION.

DESKTOP & NETWORK

ADMINISTRATION.

TCP/IP, DNS, DHCP.

IT-DOCUMENTATION.

WIRELESS TECHNOLOGIES.

ACTIVE DIRECTORY.

VIRTUALIZATION.

CLOUD COMPUTING.

BACKUP & DR Testing.

VERITAS BACKUP EXEC,

CLOUD, EXCHANGE 2016

SIEM, ESM, IAM, PAM[Avecto]

SAFENET MFA/2FA

SYMANTEC BACKUP EXEC

TECHNICAL

DOCUMENTATION.

ERP, EMS, LMS, HRMS.

DATABASE, MS SQL, MY SQL.

LANS, WANS, INTERNET AND

INTRANET SYSTEMS.

ROUTING, SWITCHING,

FIREWALLING,

CONFIGURATION/VPN

MICROSOFT 365, G SUITE

ADMINISTRATION.

I’LL FOLLOW

HONESTY AND LOYALTY.

WORK ETHICS,

TRUSTWORTHY

SECRECY.

CAPABILITY

PRANEESH.K

E-mail: adeha7@r.postjobfree.com

Phone: +971-********* +91-996*******

LinkedIn: www.linkedin.com/in/praneeshk

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Technical & Administrative experience with

Microsoft PL/SQL, SQL Server.

[ERP] Infor LN Baan - Manufacturing Expertise.

[LMS] Academia, Moodle, V Digital Library Management Software.

[CMS] Impress Pages, WordPress.

[SIEM] SolarWinds, McAfee Enterprise Security Manager (ESM).

NTFS/NFS security and permission.

Enterprise Identity and Access Management (IAM) solution. Configuration and troubleshooting of

• UTM, firewall variant CYBEROAM Sophos, CISCO, SONICWAL

• QNAP TS-653A (NAS).

• Polycom video conference HDX 7000 Series, IP/BRI/ISDN A multinational American company Trane Inc. is a manufacturer of heating, ventilating and air conditioning systems and building management systems and controls. The company is a subsidiary of Trane Technologies and is the successor company to the American Standard Companies.

JOB TITLE: FST [MIDDLE EAST AND AFRICA] Dubai Office & Northern Emirates From 15 DEC TO present at Dubai Corporate Office.

HERE I’M RESPONSIBLE FOR:

• Worked as a team of IT Migration project, Windows migration to a new domain of EMEA region, including AD user pc and web application & portals.

• Supporting 20 remote sites in EMEA, which include more than 2,000 IT devices.

• Handle and resolve the IT support requests/tickets during pre and post migration.

• For support used remedy ticketing system, call, Email, Intune, skype, Microsoft team.

• Manage Monitor Configure MobilePASS OTP Multifactor Authentication / 2 Factor Authentication [MFA-2FA] for Web Access applications, portal, mails, VPNs server etc.

• Manage Microsoft System Center Configuration Manager on client & server.

• Provision/Install/Activate user’s IT administration task through Enterprise Identity and Access Management (IAM) solution.

• Manage and monitor PAM Privilege Management for Windows Servers & client -Avecto.

• Monitoring troubleshooting cisco AnyConnect VPN

• On-boarding, off-boarding & train corporate employee from different country by assigning security access levels to corporate network and resources.

• Manage & troubleshoot overall IT related equipment & services. PRESENT PROFESSIONAL EXPERIENCE

EXPERIENCE

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PROFESSIONAL EXPERIENCE 1

College Profile:

Waljat College of Applied Sciences (“WCAS”) was founded in 2001 by Dr. Omar Bin Abdul Muniem Al Zawawi. WCAS functions in academic partnership with Birla Institute of Technology, a reputed deemed university located in Mesra, Ranchi, India. BIT was founded by the Philanthropist and Industrialist, the Late Mr. B.M. Birla in 1955 and since then has been a pioneering institution in the fields of technical education and research. The college offers BE, BCA, BBA, EMBA with more than 3000 student, 350 + administrative & academic staffs. Here I am responsible for:

• Administer all windows servers & data networks in college campus i.e., Hyper V’s, Symantec backup exec robotic library, Moodle (learning platform). etc.

• Administer 500+ node network in whole campus, testing and evaluating new technology.

• Manage & monitor whole college campus Wi-Fi access, Cisco 2500 Series Wireless Controllers. Resolve sudden RF interference and channel issues impacting network performance and bandwidth.

• Configured, and periodic updating of college portal, web site designed in content management system (CMS), monitor security of web site, portal by Install or update new security plugins security applications when possible, like site lock.

• Kaspersky Endpoint Security server & client installation and administration.

• Monitor & troubleshoot Switches, firewalls (CYBEROAM), software deployment, security updates and patches.

• Administer PABX telecommunication system (L1 Support), I Guard biometric security & time attendance system, NVR, DVR & storage.

• Library RFID kiosk System, library inventory system, AV and Polycom Video Conferencing hardware and software. (IP based & ISDN), ROBOTEL interactive language lab system, Digital Signage. Library automation system.

• Handle and resolve the IT support requests/tickets and escalate to Head - IT Support services when necessary.

• Ensures the proactive support of students, staff, and faculty with regards to technical issues.

• Manage all AD users of staff, student, guest by using GP, Wi-Fi access etc.

• Manage G Suite Google admin control of cloud computing, (Email for all student & staff)

• Reconfigure all IT labs before starting of each semester.

• Accurately records and maintains all daily activity reports for future reference.

• Record and manages the storing and stock keeping of all IT equipment, consumable items.

• Prepare and sends weekly/monthly reports to the manager as and when needed.

• Understand and adhere to WCAS mission, vision, values. Waljat College of Applied Sciences, Birla Institute of Technology [OMZEST] Job title: Sr. System Network Administrator

Reporting to IT Manager, Shared Responsibility with IT Manager, Delegated IT From: 05/2012 NOV 23, 2019

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• Participated, Oman Academic Accreditation Authority OAAA activity is in WCAS, i.e. documentation of IT policies, procedures, and guidelines.

• Policies, norms, and regulations in day-to-day activities.

• Fully understand and follows the IT policy of the campus.

• Adhere to deadlines and provides timely and accurate feedback on all work-related matters as and when required.

• Attend meetings, job-related training and development programs and assists events as and when required.

• Adhere to the WCAS health and safety rules, policies and procedures, vision mission values. PROFESSIONAL EXPERIENCE 2

Oman Textile Mills LLC, [OMZEST Group Oman]

Job Title: Systems Administrator

Reporting: Finance Manager

From: 11/2009 to 12/2011

Company Profile:

Oman Textile Mills Company L.L.C. An ISO 9001: 2015 & ISO 14001: 2015 certified Company. One of the Listed Companies in Stock Exchange the Company was established in early 1988 for production of textiles, primarily for the domestic market. Since then OTM has expanded its market to all GCC and MENA region.

Here I am responsible for,

• Administering all information technology related operations & reporting to the finance manager.

• Protects organization's value by keeping information confidential over different managerial hierarchy.

• Reengineered company’s systems setup, establishing automated server generation routines, optimizing system performance, installing upgrades/patches, establishing system monitoring and maintaining security protocols.

• Managed Firewall and updating its rules when it is necessary.

• Provides leadership in working with all departments to promote the effective integration of technology into the production, i.e. customization of ERP DB Query-Tool, time to time update with new reports, integration of new technologies.

• Manage information technology assets- Plan, Organize, Upgrade, & evaluate the operations of information technology for uninterrupted operations.

• Managed technology support on LAN/WAN, internet/intranet, client/server system and enterprise application system like Baan ERP (Infor Global Solutions), Flexi, Adrenalin HRMS etc.

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• Team leader for NT server migration, Member of Baan ERP server migration.

• Maintains, backup, test & Restore of domain controller, Baan ERP, Server’s SQL server 2005 etc.

• Participated and prepared Company's ISO, DNV related activities.

• Created and implemented recommendations to higher authority to improve scalability and performance of Servers/Client/Network.

• Troubleshoot /coordinate /training to solve technical problems reported by end users.

• Created, managed, and monitored group policy assignments to Domain wide OU's

• To support implementation of new IT structure /updating current structure.

• Managing third party IT vendors to compare quotations to benefit the company.

• Follow-up with ERP Vendors support team and tracking tickets between end user and ERP supplier.

• Generating customized reports from Baan ERP using MS SQL quires.

• Understanding the user’s problems and resolving the issues of Baan ERP.

• Update/maintenance of company website.

• Implementing disaster recovery for all online servers.

• Management of Sim based Bulk SMS and messaging as and when required.

• Negotiated contracts/LPO's for all enterprise IT solutions & providers.

• Design and present recommendations for required hardware, software, and system configuration.

• Implemented & managed data backup links using ISDN BRI, DSL.

• Upgrading data network equipment & IT devices to the latest stable firmware releases.

• Giving real-world IT Security Awareness to all employees by mail or training.

• Part of ISO, DNV updating Security Procedures Information, Disasters recovery, and security audits, Software Acquisition, Surveillance policies-

• Preparing Incident reports, Network diagrams and documentation for ISO, DNV and future IT audit reference purposes.

• Conducted regular performance audits to make sure systems are working in accordance with company-prescribed benchmarks.

• Monitors intranet and internet usage to ensure security of data and access privileges.

• Securing network systems by establishing and enforcing policies and defining and monitoring access.

• Supervise and train the other Desktop Administrators and key module user.

• Adhering to ISO & internal information security policies, guidelines and procedures pertaining to the protection of Oman Textile Mills LLC IT facilities.

• Manage software AMC and agreement, procure IT hardware & software licenses.

• Supporting of all IT systems and infrastructure, Prevent Unplanned Downtime by Creating & Maintain Standard Operating Procedures.

• Manage and operate the practices of vulnerability management, patching in OS level & Firmware.

Technology used and maintained:

1. Cisco PIX 515E, Cisco Catalyst 3550 Series, Dell Server’s, HP DW027A 36/72 DAT72.Windows Server, RFID Biometric IP devices. Siemens Hipath. 2. Symantec Endpoint Protection for Business. Cat 5e/6 and fiber connectivity. P a g e 6 8

PROFESSIONAL EXPERIENCE 3

Job Title: IT Support Engineer

Integrated Solutions for Businesses & Technology-LLC (ISBT) FROM: 11/2007 TO 11/2009

Company Profile:

ISBT is the one of the leading IT Company in Muscat, Targeting Software development, POS system and software, network services, AMC, and security systems. ISBT clients include both Government & private sectors.

Here I’m responsible for:

• Administration, maintenance, monitoring of ISBT office Network,

• Manage and maintain Active Directory Services, PDC, ADC

• Manage and maintain File server, print server, file sharing, DFS, File Folder permissions.

• It includes server management, backup, network security related issues, AD,

• Supports server, network, and desktop-based software and applications

• My responsibility includes designing & implementing a new wire/wireless network infrastructure, for small-scale companies.

• Providing support including talking staff through a series of actions, either face to face or over the telephone, including procedural documentation.

• Installation of company devolved POS software and its hardware like, receipt printer, barcode reader etc. Play key role in Windows migration projects and post migration trouble shooting.

• Experience in various Xerox WorkCentre, Print servers etc.

• Assisting the IT department with various IT-related upgrades, projects, and tasks.

• Support for bulk SMS gateway services through SMSC provider (ACTIVEXPERTS).

• Perform system backups, ensure backups are correct and initiate recovery procedures if required (Used HP Storage DAT72 SCSI & DAT 72 Tape storage)

• Responsible for 1 level Incident Management Services provided remotely, from the clients. PROFESSIONAL EXPERIENCE 4

Job Title: System Network technician

Employer: IRIS Computers, Kannur, and Kerala.

From: 04\2005 to 09\2006.

Here I am responsible for:

• Configuration & administration of user account, security policy& Email client such as MS outlook. Installation or troubleshooting of exiting/new hardware.

• Administration of windows Network infrastructure.

• Installation, Administration of win98, 2k, Windows Server 2003, NT Server.

• Maintain and Test UPS Systems, Battery-rundown test, UPS functional and alarms test etc.

• Perform general preventative maintenance tasks on servers, computers, laptops, print server and any other authorized peripheral equipment.

• Application support, Liaise with ISP for Dial-up, ADSL. P a g e 7 8

PROFESSIONAL EXPERIENCE 5

Job Title: Software Tester

Employer: Leela Scottish Lace Limited, Bangalore.

Reporting to: Team leader

From: 08/2003 to 02/2004.

Here I am responsible for:

Software testing Maintenance, coding.

Technical Environment:

• Visual basic 6, MS Access, Oracle8i, Crystal report 4.5.

• Maintained, updated, modified company’s in-house developed system. Mainly HR, Finance, shop floor module.

• Developed various forms using crystal report, Oracle 8i.

• Performs other related duties as assigned such as Maintains and administers employee profiles, intranet e-mail, user accounts and databases.

• Also managed support for, various IT devices and LAN connectivity issues. SUMMARY OF EDUCATION & CERTIFICATIONS

Education/Certifications Institution/university Duration of class Percentage Engineering Diploma in

Computer Science &

Engineering.

Cauvery Polytechnic,

Coorg Karnataka.

(Affiliated: Board of

Technical Education

Bangalore, AICTE)

3 Year

70%

Kerala Government

Certificate Examination

in Electronics

Government of Kerala

Technical Education

department.

2 Year

80 %

Pre degree University of Calicut,

Kerala.

2 Year 60 %

SSLC Board of public

examinations Kerala.

Class 10 60%

Hardware & Networking A+, N+ IIHT Bangalore

MCSA, CCNA IIHT Bangalore

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PERSONAL DETAILS

Date of birth: 23-MAY-1982.

Gender: Male.

Marital Status: Married.

Nationality: Indian.

Languages known English, Hindi, Malayalam Tamil.

SUMMARY OF ACHIEVEMENTS

• Executed Offshore ERP migration to a new server within two months. Saved budget, man hours and time gap.

• Implemented VPN connection to the ERP server for selected staff, top level managers so they can direct access from remote through a secured VPN connection.

• Diagnosed and rectified some of the unknown errors in production line IT equipment, saved a huge budget and downtime, got appreciated by Management.

• By periodic monitoring, reconfigurations, integrations, and troubleshooting of IT infrastructure, resolved system slow-down issues, network outage etc. i.e. improved overall IT supported services.

• Upgraded, Migrated company’s entire IT systems setup (Ref: Experience 2) from windows NT server, Windows XP client to Windows 2003 server, windows 7 professional client,

with new latest hardware’s. This improved work efficiency, time of employees & productivity.

• Implemented “GREEN IT”- Eco-Friendly Use of Technology through –

Active directory, GP polices.

Purchasing energy efficient IT equipment.

Improved monthly energy efficiency and consumption.

• Attended various workshop’s i.e., Data mining, Network security, innovation in engineering and management, Health safety and environment awareness

• By Integrating ERP with latest productive tools like B2Win on Baan/Infor LN Server eliminated the need for redundant and manual data entry, reports generation. Activity: Attended & member of information technology workshop’s, Passion for learning technology, reading tech magazine, internet, and Electronic hobby circuit Design. I am keen to continue my career and prepared to work hard to achieve my organization objectives and I hereby declare that the information furnished above is true to the best of my knowledge.

Place: Dubai 06-June-2020 Praneesh.K

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