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Service Representative Health

Location:
Arva, ON, Canada
Posted:
July 11, 2020

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Resume:

PROFESSIONAL SUMMARY

SKILLS

CERTIFICATIONS

EXPERIENCE

Ingrid Bygden

adeh7i@r.postjobfree.com 519-***-****

Experienced respiratory therapist with over 16 experience in health care and homecare settings who works well individually and with a team. Currently enrolled in Personal Support Worker program graduating in Jan. Self-starter and extremely motivated. Additional experience includes administrative skills and computer literate with multiple charting systems. Outstanding multi-tasker. Easy-going, compassionate and friendly personality. Proven track record of contributing to improve client experience and company successes. Great interpersonal and

communication skills

• Detail-oriented problem

solver

• Time management and

goal-oriented

Proven effective supervisor

and educator

• Patient focused and

compassionate caregiver

• Works well in both team

environment and individually

• Advanced cardiac life support ( ACLS), PALS, CPR certified

• NRP instructor ( neonatal CPR)

• First aid certification for 21 years

Respiratory educator including asthma management, COPD management and respiratory wellness in elderly and children

• GPA certificate ( dementia program)

• certification in phlebotomy

• Safe food handlers certificate

Registered Respiratory Therapist

London Health Sciences Centre – London, ON June 2003 - June 2019 Collaborated with other team members and care providers to assess a patients' health and respiratory status and determine a course of action

Updated over 50% of protocols and developed guidelines with teaching protocols based on staff feedback and self-identified professional development needs

Communicated clearly and effectively with patients regarding their appointments and their health concerns

EDUCATION

VOLUNTEER

• Provided compassionate care and counseling to longterm patients and family members Supervised and trained new staff in a supervisor position including lectures, bedside training and online learning

Customer Service Representative

LCBO – London, ON June 1998 - May 2007

• Educated customers about product options to exceed their experience.

• Facilitated stock management and inventory, conducting routine inventory audits and cycle counts

• Ordered and prepared complex restaurant and special event orders with complete accuracy

• Received and processed cash and credit payments. Maintained compliance with company's policies and objectives when running shifts and opening store

Personal support worker

Trios college London, ON February 2020

Respiratory therapy

Fanshawe College London, ON June 2003

Bachelor of science in biology

Western University London, ON May 1997

Volunteer

Make a wish foundation LHSC, Childrens Health foundation, Thames Valley District School Board – London, ON June 2012 - Current

• volunteered at various fundraising events including downtown music festivals and races/walkathons responsibilities included managing and directing participants to correct area and ensuring all needs were met.

• organizing, collecting fundraising forms and handling cash transactions

• Ambassador for foundations, including education and information distribution

• Facilitated and taught implementation of healthy eating habits for school age children. Organized and initiated school lunch program and managed parent volunteers for a successful program



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