Customer Service, Hospitality
Resume:
KIMBERLY JOY SANDOVAL
SISCAR
Experience:
Royal Jet VIP and Protocol Lounge, Abu Dhabi
Customer Service ● January 05 2017 – June 30, 2020 Receiving visitors at Front Desk by greeting and welcoming them, directing them and announcing them appropriately. Assisting the VIP guests according to policy and standards of the company.
Preparing a comfortable and accessible lounge for our VIP guests
Providing a high quality services.
Electra Street, Abu Abide to guest request and orders. Dhabi UAE
Displays the highest standard of customer service to guests. Al Hosn Gas Company, Abu Dhabi
+971********* Admin Assistant ● Office Clerk ● October 2015 – October 2016 Check review and verifies reports of record.
*********@*****.*** Ensure availability of office supplies and field materials. Filling of important documents.
Objective: Other duties and responsibilities is mandated by superior. To obtain a challenging Hilton Capital Grand, Abu Dhabi position in a respective Receptionist ● October 2014 – October 2015 and reputable company Receiving visitors at front desk by greeting and welcoming where my professional them, directing and announcing them appropriately. experience, Answer calls and greet guests warmly and forward calls to accomplishments and appropriate people.
utmost dedication would
create opportunities for Maintain guest record and book reservations. personal and career Operate computer programs and multi-line phone system. growth. Eminent in basic cashier and bookkeeping responsibilities. Valentino Resort & Spa Admin Receptionist/ Customer Service ● June 2013 – August 2014
Serves visitor by greeting, welcoming, and directing them appropriately.
Maintaining files and records.
Sorting and encoding documents.
Maintaining office security by following safety procedures and controlling access via the reception desk.
Education
Lipa City Colleges, Lipa City, Batangas Philippines Bachelor of Science in Criminology
June 2010 – April 2012
Cuenca Municipality, Cuenca Batangas Philippines
Computer Technology NCll TESDA
June 2012 – April 2013
Fermin La Rosa National High School, Dita Cuenca Batangas Personal Information: June 2006 – April 2010
Balagbag Elementary School, Balagbag Cuenca Batangas June 1999 – April 2006
Age : 26 Skills
Height : 5’7 Good interpersonal and excellent communication skills. Weight: 57kg Competent with the use of Microsoft Office Programs. Religion : Roman Catholic
Gender : Female Proficient in speaking, speaking, communicating in English Civil Status : Single language.
Good in relating in different kind of people.
Handles large volume of work accurately under time constraints.
Trainings:
Essential Food Safety Training Certificate ( SYSCOM COLLEGE) Abu Dhabi
Internal Training by Hilton Management.
Reference
Princess Guci Raz
Manager, Valentino Resort & Spa
Ghadeeb Altajer Alzaabi
Team Leader, Al Hosn Gas Company
Certification
I do hereby certify that to the best of my knowledge and belief. The information contained herein is true and correctly describes my qualifications, experience, and myself. Kimberly Joy Sandoval Siscar
Applicant
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