Manager Service Representative

CHRISTINE JOY B. ALCALDE

**** **** ***** ********, ** 11204

Cell # 917-***-****

E-mail address: ************@*****.**.**

OBJECTIVE: To further enhance my career and be a part of a progressive and dynamic company that will utilize my ability, skills and knowledge.

EDUCATIONAL BACKGROUND

COLLEGE : Colegio de San Juan de Letran

Calamba Laguna Philippines

Bachelor of Science in Commerce Major in Management

April 2003

CERTIFICATE : Manhattan Institute Allied Medical Training

Floor 5 45 West 34th Street, New York, NY 10001

Dialysis Technician

EKG Technician

June 2019

EMPLOYMENT HISTORY

DAVITA DYKER HEIGHTS DIALYSIS CENTER

1435 86th St. Brooklyn New York 11228

Patient Care Technician

Inclusive Date: August 5,2019 up to Present

RADIO CITY MUSIC HALL

1260 6TH Ave, New York NY 10020

Cashier

Inclusive Date: June6, 2019 up to August 2019

Duties and Responsibilities:

-Process cash and charge transactions for merchandise and food/beverage selling areas.

MAISON KAYSER

370 Lexington Ave. New York, NY 10017

Counter Person / Cashier

Inclusive Date: January 15, 2019 to April 2019

Duties and Responsibilities:

-Preparing and set up stock daily

-Executive service to guests by following the Maison Kayser standards and steps of service.

-Maintain Product knowledge, and answer all guest questions as they are asked

-Maintain the cleanliness of the Bakery/Restaurant, including all shelving and storage drawers that are at the workstation; complete all daily tasks assigned by leadership.

UNIQLO 34TH Street (Clothing retailer store)

31 W 34th St, New York NY 10001

Customer Advisor

Inclusive Date : Nov.4, 2018 up to April 11,2019

Duties and Responsibilities:

-Attracts potential customers by answering product and service questions, suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

EDMONTON INTERNATIONAL AIRPORT (GARDAWORLD)

1000 Airport Rd, Edmonton International Airport, AB T9E OV3, Canada

Pre-Board Screening Officer

Inclusive Date : July 16, 2014 up to Sept. 25,2018

Duties and Responsibilities:

Inspect carry-on items, using x-ray viewing equipment, to determine whether items contain objects that warrant further investigation.

-Inspect cargo to identify potential hazards.

- Check passenger's tickets to ensure that they are valid, and to determine whether passengers have designations that require special handling.

-Test baggage For any explosive materials, using equipment such as explosive detection machine or chemical swab systems.

-Perform pat-down or hand-held wand searches of passengers who have triggered machine alarms, who are unable to pass through metal detectors, or who have been randomly identified for such searches.

-Ensure that the pre-board Screening of passengers is conducted in an efficient and friendly manner and ensure the Security of Airport Checkpoint.

THE CASH STORE (Cash Advance Center)

9505 118 Ave. Edmonton AB Canada

Financial Customer Service Representative

Inclusive Date: February 19, 2014 up to July 15, 2014

Duties and Responsibilities:

-Evaluate, authorize, and recommend approval of credit loans. Advise borrowers of financial status and methods of payments.

TARGET CANADA COMPANY

8882 170 St NW, Edmonton, AB T5T 4J2, Canada

Presentation Team Member

Inclusive Date: March 11, 2013 up August 13, 2014

Duties and Responsibilities :

- Helps deliver a strong guest focus culture that exceeds guest expectations every time.

-Deliver a great-looking store. Embraces a friendly, positive, helpful and team oriented environment.

-Arrange and reset store shelves, signs, labels and merchandise.

-Provide accurate pricing on store shelves.

ORANGE JULIUS / DAIRY QUEEN

1 Kingsway Garden mall Northwest, Edmonton, AB T5G 3A6, Canada

Manager

Inclusive Date: January 15 2008 up to March 2014

Duties and Responsibilities:

-Assists the Regional Manager in executing all aspects of the restaurant operations.

I hereby certify that the above information is true and correct to the best of my knowledge and ability.

CHRISTINE JOY B. ALCALDE

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