Assistant Customer Service

Brandy Brunson

**** **** **** *** *., Middletown, Ohio 45044

Phone 513-***-****

Email: *************@*****.***

Professional Summary

Enthusiastic and ambitious customer service specialist with a wide-variety transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires with delivering legendary service on every interaction.

Education

DIPOLMA IN DENTAL ASSISTING AUGUST 2018 BRIGHTWOOD COLLEGE

ASSOCIATE IN BUSINESS AUGUST 2001 MIAMI UNIVERSITY

Skills & Abilities

CERTIFICATIONS

CPR/AED/First Aid: January 2020 thru January 2022

Radiographer License: December 2018 thru December 2020

SALES

Retail Sales-3 years

Sales Management-2 years

COMMUNICATION

Phone Etiquette

Administrative Assistant-4 years

LEADERSHIP

Sales Management-Things Remembered 2 years 2001-2

Employment History

Manager In Training, McDonalds Middletown, Ohio

January 2019- Present

Maintain sanitation, health, and safety standards in all work areas.

Clean food preparation areas, cooking surfaces and utensils

Take food and drink orders and receive payment form customers

Clean, stock and restock workstations and display cases

Prepare and serve beverage such as coffee and fountain drinks

Dental Assistant, Par Dental Springboro, Ohio

August 2018 – December 2018

Schedule appointments, prepare bill and receive payment for dental services, complete insurance forms and maintain records, manually or using a computer

Use mask, gloves and safety glasses to protect dentist and their patients from infectious diseases

Take and record medical and dental histories from patients

Maintain and follow standard quality, safety, environmental and infections control.

Adhere to local, state and federal laws, regulations and statutes

HHA, First Light Home Health Miamisburg, Ohio

November 2017 – May 2018

Preform housekeeping duties, such as cooking cleaning, washing clothes/dishes or running errands

Transport clients to locations outside the home, (i.e. to physicians’ office or on outing, using a motor vehicle)

Care for individuals during periods of incapacitation or convalescence, provide companionship, personal care or help in adjusting to new lifestyle

Kept documentation of events that happened on each of my shift.

Help clients with getting dressed, bathed and dressed.

HHA, Friendly Care Reynoldsburg, Ohio

January 2016 – June 2016

Preform housekeeping duties, such as cooking cleaning, washing clothes/dishes or running errands

Transport clients to locations outside the home, (i.e. to physicians’ office or on outing, using a motor vehicle)

Care for individuals during periods of incapacitation or convalescence, provide companionship, personal care or help in adjusting to new lifestyle

Kept documentation of events that happened on each of my shift.

Help clients with getting dressed, bathed and dressed.

Processor, American Mortgage Service Company Cincinnati, Ohio

July 2010 – September 2013

Followed federal, state and local guidelines concerning mortgage processing and lending

Processed and filed all legal documents for housing loans

Collected necessary documents from customers

Submitted completed files for underwriting review and approval to close

Health Care Representative, Mercy Health Partners Blue Ash, Ohio

February 2005 – November 2008 (Under the name Brandy Clark/Brandy Hudson)

Worked with attorneys to settle patient accounts.

Wrote off patient accounts that were delinquent.

Collaborated with patients to assist them with accounts that were in financial need.

Turned in to supervisor progress of financial accounts and adjustments made throughout the day/week.

Contact this candidate