JAGANATH ARUNACHALAM

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E-Mail: adegyv@r.postjobfree.com

Catalogue Lead

In quest of senior level assignments

Technical Support Analyst

Pulling the data from our database by using SQL developer and manipulating the data, reporting to the higher officals using Tableau and monitoring the DB servers by using linux environment.

Profile Summary

A focused and result oriented professional with nearly 4.2 years of experience in:

~Structure Query Language ~ Linux ~Documentation & Reporting

~Xpath & Regex ~Python ~Github

~HTML5 ~Tableau ~AWS

Expertise in SQL.

Reporting tools Tableau, Tableau Prep.

Analyzing websites to provide suggestions/recommendations to meet delivery.

Good working knowledge on python.

An effective communicator with excellent interpersonal, problem solving and analytical skills

IELTS certified Band score – 5.5.

Organization Experience

Since July ’16 Amazon Development Center, Chennai as Technical Support Analyst.

Oct’15 to Jun ’16 Forever Networks Pvt. Ltd, Chennai as Senior Search Engine Optimization Specialist.

Key Result Areas:

FUNCTIONAL

Extracting raw data from the server and manipulating the data according to the requirement of stake holders.

Need to monitor the server job’s (if issue need to rectify resolve it).

Presenting the current scenario’s to the stack holders.

Training the new resources.

ACCOMPLISHMENTS

Successfully giving the data required for the stake holders, especially Japan stake holders.

Configured the server remote system for the entire team.

Providing exact result without any quality issues.

Education

2013 Bachelor (B.Tech) in Information Technology from Anand Institute of Higher Technology, Chennai, India.

IT Skills

Excellent skills in SQL and Oracle.

Hands on experience in LINIX.

Basic Knowledge on Big Data and Hadoop Concepts.

Proficient in developing website using HTML5.

In-depth analysis and trouble-shooting the issues on system hardware & software.

Proficient in Search Engine Optimization concepts.

Excelling knowledge in understanding and providing solutions for the clients.

Possessing leadership quality with good communication skills.

Proficient in strong problem solving skills and customer interaction skills.

Basic Java programming skill.

Certification

Personal Details

Indian, Male, Born 1st June 1991, Single.

Father’s Name : Arunachalam.S

Mother’s Name : Kalavathy A

Present Address :72/89, 6th Street,

Vyasar Nagar, Vyasarpadi,

Chennai – 600 039.

Permanent Address :New #: 6, Old #: 45, Palaiyappan Street,

Seven Wells, Chennai – 600001.

Languages Known :Tamil, English.

Refer annexure for project details

ANNEXURE

Major Projects handled across the tenure

Amazon Development Center Jul 2016 – Present

Technical Support Analyst

SMT Team: Responsible to provide solutions for stack holders in order to data delivery and reporting on time by using various tools.

Responsibilities:

Providing solutions for the stack holders.

Troubleshoot and provide solutions for the issues reported while extracting data from DB.

Troubleshoot other general issues with respect to data, band gap, etc,.

Environment: SQL Developer, Linux & Tableau.

Forever Networks Pvt Ltd (Sociall.in) Oct 2015 – Jul 2016

Senior Search Engine Optimization Analyst

SEO Team: Responsible to provide solutions on ON page and OFF page optimization for the client websites by using various SEO tools.

Responsibilities:

Providing solutions for the search engine requirements.

Troubleshoot and provide solutions for the issues reported while using the SEO tools.

Troubleshoot other general issues with respect to Keywords/Bounce Rate/Link Building, etc,.

Environment: Google Analytics, Google Web Master, Google Ad words, Ahrefs .

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