Customer Service Sales

SHI WALKER

Seeking a position where I can use my exceptional work ethic skills to enhance and help the company achieve its goals and meet necessary deadlines. SKILLS

COMMUNICATION

CUSTOMER SERVICE

ADMINISTRATIVE

CREATIVE

MULTI-TASKER

PROBLEM-SOLVING

TIME MANAGEMENT

LEADERSHIP

INTERIOR DESIGN

EXPERIENCE

Belvoir Elementary School - Greenville, NC

Teacher Assistant FEBRUARY 2020-PRESENT

• Reduced the behavior problems in the school by establishing a connection with the student and gave clarity that I have a no judgement zone

• Achieved completing the general office duties ahead of time that allowed us to be a week ahead of schedule

• Independently supervised a class of 20 students on day two of the new job

• Unexpectedly got switch to cover the In-School-Suspension Class did it successfully while having no training nor experience KOINONIA’S AFTERSCHOOL PROGRAM – Greenville, NC

ACADEMIC TUTOR NOVEMBER 2019-JUNE 2020

• Improved the communication system between the teachers & parents by establishing a relationship with them first before handling issues

• Added creative lessons or objects to the learning hour to connect specifically with the child’s needs

ROSS DRESS FOR LESS- Greenville, NC

Sales Associate MARCH 2019-FEBRUARY 2020

• Independently solve problems before getting higher authority involved

• Contributed to the wellbeing of the company by pulling extra hours to assure tasks were getting done before inspection

PORTRAIT INNOVIATIONS-GREENVILLE, NC

Studio Sales Associate/Photographer SEPTEMBER 2019-OCTOBER 2019

• Maximized sales by encouraging families to buy the most expensive photo packages due to getting the most value

PLATO’S CLOSET-GREENVILLE, NC

Buyer SEPTEMBER 2017 – FEBRUARY 2019

• Saved $300 by checking a processed buy that had damage to the items

•Increased the numbers of long-term customers by 16% by using my customer service skills

• Maintained the creative look of multiple displays at once at this company EDUCATION

Bachelor of Science

East Carolina University

Greenville, NC

August 2016-May 2019

Thematic Core in

Administrative & Design

Services

Minor Interior Design

William Peace University

Raleigh, NC

August 2015-May 2016

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