Communication, Merchandising, Customer Service

Kirk Smith

**** ****** **** • Southold, NY ***** • USA

CELL PHONE 631-***-****

************@*****.***

EDUCATION

State University of New York (SUNY) College at Oswego, Oswego, NY May 2019 Bachelors of Science in Business Administration

Minor in Audio Design and Production

GPA 3.20

WORK EXPERIENCE

One Love Beach Greenport, NY August 2019 - March 2020 https://www.onelovebeach.com

Paddle board, outdoor gear, and clothing store.

Running Store

• Operate register and complete transactions, as well as account for ending cash each day.

• Receive inventory, account for inventory and input into company system.

• Assist customers and answer questions regarding merchandise.

• Display merchandise, clean, and maintain the store. Caci Southold, NY May 2018 - July 2018

Italian style restaurant.

Busser & Food Runner

• Assisted customers with their food and drink requests to ensure that they had received a pleasant service.

• Ensure that the dining area and tables had always been clean and ready to receive new guests.

• Organized the tables where food was placed, in order to display the food properly.

• Communicated with workers in other departments to confirm that the customers were satisfied. Experience Oswego Oswego, NY January 2018 - April 2018 Hospitality & Concierge Services for the city of Oswego, NY. Administrative Assistant

2018 internship through SUNY Oswego.

• Supported company activities and tasks in performance of Hospitality and Concierge services to Oswego, NY.

• Supported the documenting of relative business experience and services for existing and potential new customers through a structured interview process.

• Provided business development support for company owner in effort to increase sales, market presence and adoption of services in the Oswego, NY area.

• Assisted in creating new content and provided administration of the company web page. Michaelangelo's Southold, NY September 2012 - August 2017 American/Italian restaurant and catering service.

Busser & Bartending

• Assisted customers with their food and drink requests to ensure that they received a pleasant service.

• Ensure that the dining area and tables had always been clean and ready to receive new guests.

• Received and input phone orders for pick-up.

• Traveled to different catering locations such as private parties, to provide service for a successful event.

• Organized the tables where food was placed, in order to display the food properly. Country Corner Cafe Southold, NY June 2016 - August 2016 American style restaurant and ice cream parlor.

Busser & Food Preperation

• Assisted in delivering food to customers to their tables, to guarantee they received their meals on time.

• Welcomed incoming customers, and directed them to their assigned tables.

• Managed transactions to ensure the register was in balance.

• Communicated with workers in other departments to confirm customers were satisfied.

• Collaborated with workers in other departments, to coordinate events when requested. EXTRACURRICULAR ACTIVITIES

Waterbury Hall, SUNY Oswego March 2016 - April 2018 Hall Council Executive Representative

• Attended Residence Hall Association (RHA) meetings on a bi-weekly basis, to keep track of other campus events.

• Coordinated and assisted in event planning and execution for Waterbury Hall.

• Inform RHA about the events and concerns of Waterbury Hall to make certain the residents have a good and positive environment.

• Supported long range planning for Watertbury Hall events and for budget planning and expenditures.

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