Executive Assistant Administrative
Resume:
Susan Moran
Acworth, GA ***02
********@*****.***
Summary of Qualifications
Versatile professional with exceptional interpersonal and communication skills. Adept at establishing and maintaining rapport with executive management, elected officials, administration, co-workers, and the community. Extensive experience in managing, coordinating, supporting and streamlining operations always focusing on increased efficiencies. Possesses effective and resourceful written communication ability. Conscientious and detail-oriented with a reputation for dependability, credibility and commitment to excellence. Upholds a high standard of confidentiality and professionalism in all situations. Highly proficient in Microsoft Office365, SharePoint, NeoGov, Munis, Visio, Canva, Slack, Sprout Social, electronic records management systems and all social media platforms. Education
Bachelor of Science in Political Science with an emphasis in Public Administration; Minor in Public Relations-Northern Arizona University, 1994.
Professional Experience
Administrative Support Supervisor-Town of Gilbert Human Resources Department June 2017-October 2019
•Supervise the administrative support team for an active HR department servicing 1,400 municipal staff.
• Administrative team supports all aspects of HR Administration, Benefits/Wellness, HR Business Solutions, Organizational Development, Civic Center Reception and Risk and Safety including direct support of division managers. Served as a Wellness Champion, encouraging work/life balance of co-workers.
•Oversee the onboarding of all new staff to include necessary paperwork, badge creation and security, CDL compliance, eVerify, AZ New Hire processing, HRIS record entry and continued maintenance.
•Ensure successful Learning and Development course and training support, Executive team and Council retreat planning and facilitation, LMS and performance management software maintenance, and procurement of training supplies.
•Support HR Business partners in all aspects of recruiting and employee relations, as well as internal and external customer care. Act as a liaison between candidates, prospective staff members and new hires by supporting applicant assistance, interview support, pre-employment testing and new hire onboarding.
•Support an active Benefits team to include open enrollment facilitation, wellness program assistance, retirement inquiries and 457 account support, as well as internal and external customer care.
•Currently facilitating the implementation of automated onboarding, LMS and Performance management systems to enhance the efficiency and experience of new and current Town of Gilbert staff.
•Manage the Human Resources budget including development, implementation and management, procurement, contract development and processing, accounts payable and receivables, and petty cash reconciliation. Acted as the HR liaison for the implementation and training of new our finance platform, Munis.
•Coordinate and manage the tuition reimbursement program for all Town staff, act as records retention coordinator and facilitate all public records requests pertaining to personnel files and discipline in conjunction with the Town Clerks office.
•Provide executive level support to the Chief Talent Officer.
•Leadership training includes Franklin Covey 4DX, DiSC, Speed of Trust, Situational Leadership, and Coaching to Align Performance, as well as Lean Six Sigma Training via the Town of Gilbert’s EDGE academy program.
•Acting Chairperson for the annual Gilbert Feeding Families community wide food drive to support United Food Bank, 2015-2019.
Administrative Assistant III-Town of Gilbert Public Works Department, Administration June 2014-June 2017
•Support and assist the Director of Public Works in all aspects of department business management. Additionally responsible for supporting Water Distribution with regards to budgeting, human resources, purchasing and accounts payable.
•Assist with new policy development, policy implementation and operational efficiencies. Manage the creation and revision of department Standard Operating Procedures, Asset Maintenance Schedules and Safety Programs. Draft and edit new standards, as requested.
•Maintain the Public Works Administration budget including development, implementation and management, procurement, contract development and processing, accounts payable and receivables, and petty cash supervision.
•Work closely with Public Works management staff with any needs, support, or assistance within their respective areas. Participate in weekly managers meetings, monthly supervisor meetings, and Quarterly Utility Board meetings. Communicate important information with Public Works staff via staff meetings, intranet updating, and emails to appropriate staff. Facilitate quarterly meetings with all Public Works division administrative assistants.
•Train and support Public Works staff on various Town software programs including Eden, OnBase, Lucity, and Agenda Management. Coordinate group trainings, as necessary, for safety, purchasing, contract management, policy management, and process improvement throughout the department
•Effectively care for human resource issues and documentation for staff including onboarding documents, benefits, staff evaluations, new hires, separations and general employee questions/concerns. Schedule interviews, produce required interview documents and facilitate new hire paperwork, as requested. Served as Wellness Champion, encouraging work/life balance of coworkers. Additionally, supports professional development memberships, travel and conference accommodations and per diem processing.
•Assist the Purchasing division with contract preparation, maintenance and approval. Oversee Intergovernmental Agreements for the Public Works department
•Serve as the Scribe for the Public Information Officer within the Emergency Operations Center when the need arises.
•Coordinate meetings, interviews, appointments, events and room reservations, as requested by Town staff.
•Work cooperatively with the Director to ensure a safe, productive and efficient work environment. Administrative Assistant I~Chandler Traditional Academy-Freedom Campus January 2011-June 2014 School Assistant~Chandler Traditional Academy-Freedom Campus March 2007-January 2011
• Coordinate and perform daily operational support for an award-winning K-6 elementary school.
• Maintain a school wide budget including all budget preparation and forecasting, purchasing and ordering, processing invoices for payment, and cash collection and deposits.
• Support and work cooperatively with the Principal to ensure a safe, productive and efficient elementary school campus. Responsible for screening and diffusing parent issues and complaints, staff support and issues, student recognition and discipline. Maintain the Principals calendar, phone calls, and correspondence.
• Accurately maintain the school wide master calendar. Effectively communicate the calendar to staff, students, parents and the public by updating the school website. Additionally, develop and maintain school website.
• Create job postings, schedule interviews, conduct reference checks, present employee recommendations to the District office and coordinate new hire documents for both support and certified staff. Welcome new staff and facilitate on-site new hire orientation.
• Schedule and coordinate meetings, interviews, appointments, events and facility rentals.
• Establish, maintain, and update files, databases, records, and other documents for support and certified staff.
• Communicate with the CTA Freedom community via website maintenance, producing weekly newsletters, and directing 'eBlast' emails.
• Schedule all transportation and create purchase requests for classroom field trips while staying within the confines of the tax credit budget.
• Effectively care for human resource issues and documentation for all staff including benefits, payroll, incentives, staff evaluations, substitute teacher placement and general employee questions.
• Participate in monthly Site Council meetings, Team Leader Meetings and support various committees to ensure the success of CTA Freedom. Serve as a liaison between the PTO board, CTA Freedom staff and parent community.
• Provide front office support by answering telephones, assisting visitors, and resolving a wide range of administrative problems and inquiries.
• Responsible for creating all award certificates, flyers, newsletters, brochures, monthly calendars and other support and communication documents for students and staff. Volunteer Experience
Small Group Ministry Leader-The Grove Bible Church/Youth Tribe High School Ministry June 2013-October 2019
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