Sales Customer Service

CURRICULUM VITAE

PERSONAL DETAILS

NAME : Viola Nakiito

Nationality : Ugandan

Mobile Number : +971*********

Email :*********************@*****.***

Marital Status : Single

Visa status : Cancelled Visa

Address : Dubai- UAE

POSITION: RETAIL SALES

Personal Objectives

To ensure that I utilize to the fullest my potential for the benefit of the organization, grow personally and acquire experience in a team oriented environment that is dynamic.

Academic Qualifications

•Uganda Advanced Certificate of Education

•Diploma in Marketing and management

• Diploma in Computing

Key Skills

•Time management

•Customer Service

•Dependability

•Flexibility

•Dispute Resolution

•Computer Knowledge

•Punctuality

Work Experience

Company: Travelex Emirates Exchange.

Position: Sales Consultant

Responsibilities:

•Deliver excellent customer service Follow the sales process to maximize sales.

•Understand features and benefits of all Travelex product lines.

•Buying and selling of foreign currency

•Use every opportunity to up sell and cross-sell.

•Recognize the warning signs of questionable transactions and mitigate possible effects of the sale.

•Managing till stocks.

•Achieve individual KPI’s/target.

•Fully investigate over and shorts (differences) and report.

•Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security, and customer service requirements Ensure compliance to legal and corporate requirements

•Maintain high standards of housekeeping and presentation of store

•Contribute to the success of the team.

Company: RAH TOUR AND TRAVEL, DUBAI

Position: Sales and Marketing Consultant.

Responsibilities

•Sells products by establishing contact and developing relationships with prospects, recommending solutions.

•Maintains relationships with clients by providing support, information, and guidance, researching, and recommending new product information to clients.

•Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors

•Aiming to achieve monthly or annual targets. Consulting clients about campaign requirements

•Presenting campaign pitches and costs to clients

•Passing proposals to appropriate media/creative staff

•Negotiating timescales and budgets

•Monitoring work progress and keeping in contact with clients at all stages

•Organizing sales visits and negotiating prices with clients

•Demonstrating and presenting products

Company: MTN Uganda

Position: Retail Sales Consultant

Duration: 2year

Responsibilities

•Meets with Customers in a sales environment to drive product sales and knowledge.

•Demonstrate advanced products knowledge

•Generates new leads by meeting with consumers

•Follow up with any clients to make sure that they are satisfied with products

•Assembles all products displays in each market

•Meets with retail associate to help them effectively sells products.

References: Available on request.

Contact this candidate