Customer Service Services

CURICULUM VITAE

Anum Shoaib

PROFILE

CONTACT

HOBBIES

EDUCATION

EXPERIENCE

Served as customer services officer with Habib Bank Limited for more than two years with extensive

experience in customer service, administration &

training.

I had banking experience, but now I am ready to

take different assignments to enhance my skills and career progression.

Major Courses: Accounting & Finance, Human Resource, Economics

Responsible for customer services & complaint

management

Perform account opening & application handling

Responsible for operational execution & Inventory management

Responsible for operating lockers

*************@*****.***

+971-*********

Al Ain, UAE

Photography

Music Travelling

Reading

UNIVERSITY OF PUNJAB, Pakistan

Bachelors in Commerce (Honors)

2007-2011

Habib Bank Limited, Lahore, Pakistan

Customer Services Officer

Jan 2011 to Dec 2013

SKILLS

Expert user of Microsoft Office

Good communication skills

Accounting

Compliance

Team work skills

AL AIN UNIVERSITY, United Arab Emirates

Professional Diploma in Teaching

2019-2020

Major Courses: Educational psychology, Instructional technology, School curriculum & UAE curriculum

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