Administrative Assistant Customer Service

NOREEN C. FOLEY

973-***-**** ********@*******.***

Linkedin.com/in/noreen-foley

Results-oriented administrative professional with proven ability to handle several projects, support multiple levels of management across various departments. Strong experience with streamlining and implementing systems and procedures with expertise in office administration, administrative management, customer service, and office processes. Self-starter and team player with excellent problem-solving abilities and excels at managing projects, planning and follow-through.

Notable Experiences:

Designed and implemented a firm-wide record retention program. A $50,000 savings in fees and rent for the company within the first year

Spearheaded a Company-wide system conversion combining multiple card systems into one and streamlined internal processes resulting in a 25% increase in profitability and productivity

Administered network system installations at new branch locations of a billion-dollar global retailer

Software Skills: Office365, Word, Excel, Outlook, Access, PowerPoint, Google Docs, Lotus Notes, QuickBooks, Quicken, UltraTax, Peachtree, PC Docs, NetDocs, MRI, Yardi – Rcash

PROFESSIONAL EXERIENCE

Normandy Real Estate Partners December 2015 – January 2020

Executive Administrative Assistant

Calendar management, travel arrangements, expense reports, budgets, correspondence, legal invoicing, delinquency aging’s, report presentations, spreadsheet analysis

Back-up lease administration, lease assumptions for annual budgets

Property tax administration; due diligence for commercial property tax appeals and interrogatories; Chapter 91 Income and Expense Surveys KYC’s for closings, refinancing, and CAP purchases

Realty Investment Capital, LLC October 2014 – November 2015

Research Analyst

Research and analyze public records, foreclosures, tax delinquencies

Identify and track potential investments. Analyze risk of distressed assets

Track and review legal documents of foreclosures and bankruptcies

Process assignments and form new entities; general bookkeeping

Keller Williams Suburban Realty June 2014 – October 2014

Real Estate Sales Consultant/ISA

Monitor local real estate market inventory, loan and interest programs

Maintain contact database, cultivate leads/inquiries from acquisition through consultation

Spreadsheet analysis

BeneFlex, Inc (Now Clarity Benefits) November 2007 – March 2014

Executive Account Specialist

New account contracts implementation

Flexible spending account; creating, educating, procedures, reconciliation and collection of account funds

Departmental training specialist for MasterCard System which included EDI Files.

Legal Compliance testing of benefit plans

Project managed company-wide system conversion to combine multiple systems

ADDITIONAL RELEVANT EXPERIENCE

Mathew Port LLC. – Accounting Assistant

Withum Smith + Brown PC – Bookkeeper/Para-professional

Lowenstein Sandler PC – Application Services Supervisor/Help Desk Supervisor

Atlantic Mutual – Senior Information Analyst

Tiffany & Co. – Technical Support Analyst

EDUCATION

Montclair State University, pursuing BA/Business Administration

Berkeley College, Word Processing/Administration

LICENSES:

New Jersey State Licensed Real Estate Sales Agent New Jersey Notary Public

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