Sales Representative

Olivia Guzicki _Medical Sales/Key Account Manager

Olivia Guzicki

** ****** ****, *** ***, Manchester

Mobile: 075*-**-***-**

Email: ********@*******.**

LinkedIn: https://www.linkedin.com/in/olivia-guzicki Full clean UK driving licence

EEA National, settled status UK

Professional Summary

Multilingual and successful Medical Sales Representative/Key Account Manager within the pharmaceutical industry with practice in both - Primary -and Secondary Care. My background demonstrates 10+ years’ experience within several international organizations which I believe highly influenced my strong communication skills and business acumen. My success was through hard work but also the ability to be a great networker and generate contact with stakeholders. This helped me to build strong and lasting relationships with KOL’s in my assigned territory. Combined all together, my qualifications and experience to work focused and strategical with my personality I am able to adapt into a new environment very quickly, partner up with my managers and colleagues, learn/develop and always strive to make a positive impact on the client’s and patient’s outcome.

Skills

• ABPI qualified

• Pharmaceutical sales

• Presentations

• Key Account Management

• Territory development

• Hospital Sales

• Primary Care sales

• Gaining formulary status

• Osteoporosis and bone health

• Rheumatology

• Gastroenterology

• Palliative Care

• Endocrinology

• Oncology

• MS Office

• Salesforce

• Veeva

Experience

September 2019 – March 2020

Medical Leave of Absence in Berlin

I had to take a medical leave of absence to help my mother with her battle of cancer. After her treatment and recovery, she successfully overcame the disease and I am now back in UK, eager to get back into my profession.

October 2019 - March 2020

Inside Sales Assistant and Human Resources

Zeros GmbH Berlin, laboratory testing for non-destructive - and destructive testing

• Account Management

• Lead Generation

• Understand NDT testing priorities on the relevant territory by analysing sales data appropriately

• Strategy and Business Development of new business

• Responsible for all generalist activities, including staffing, interview and selection process

• Organisation of orientation and training programs for NDT testers

• Management of new – staff implementation process

• Managed employee conversations and issues

April 2017 – September 2019

Medical Sales Representative / Key Account Manager – Primary and Secondary Care Kyowa Kirin International plc, Galashiels

Key products used in: Calcium and Vitamin D and Vitamin D (bone health and osteoporosis), pain management (opioid - induced constipation)

Territory: North – East Yorkshire: Harrogate, York, Scarborough, Huddersfield and Halifax, Leeds, North Kirklees, Bradford, Wakefield

Therapeutic areas: Rheumatology, Gastroenterology, Geriatrics, Endocrinology, Palliative Care, Pain Management, Oncology

Responsibilities:

• Keep records of customer contacts and all relevant customer information in the CRM system up to date (Veeva)

• Promotional budget management

• Understand clinical priorities on the relevant territory by analysing sales data appropriately

• Understand and remain updated on the NHS environment both at a National and Local level

• Account Management and Territory Planning

• Organising speaker meetings and exhibitions

• Providing training and presentations to GP’s and Nurses, Consultants and Registrars, Pharmacists and Prescribing Pharmacists, CCG Management level (collaboratively with HPE)

• Achieve commercially positive formulary, guidelines and protocol inclusion for promoted products in accounts

• Compile, review, monitor performance against a strategic business plan

• Establish, maintain and develop strong relationships with customers and local KOL’s and grow sales in all departments

• Liaising with other Representatives to organise educational meetings for Gastroenterologists, Rheumatologists, Geriatricians, Oncologists, GP’s, Pharmacists and Nurses

Olivia Guzicki _Medical Sales/Key Account Manager

Achievements:

• Hitting targets: constantly between 98% - 110%

• Gained new formulary status for calcium and vitamin D in 2 CCGs

• Changed formulary status for Vitamin D in 1 CCG which opened more market access

• Gained a new formulary status from “Specialist Initiation only” to Green BNF in Huddersfield & Calderdale CCG (patients suffering of opioid induced constipation where laxatives have failed)

• Maintained constantly, nationally in the TOP 10

• Successfully completed ABPI certification

August 2015 – March 2017

December 2016

Head of International Recruitment

Network Scientific Ltd., Harrogate

Responsibilities:

• Revenue: £120.000

• Building the international recruitment team

• Building a new division for Network Scientific Ltd. within the medical - and healthcare sector internationally

• Resourcing, interviewing and evaluating potential candidates in the Sales & Marketing sector for the D-A-CH region

• Conduct training for pre-screen and interview prep for new hires

• Keep records of customer, - and candidate contacts and its relevant information in the CRM system up to date

• Developing new business and working on long-term relationships to create an existing customer base

• Market research and prospecting

• Advertisement of roles

• Organisation and management of arranging candidate/client meetings

• Negotiating fees at all levels

• Attending on international exhibitions on regular basis Achievements:

• Successful achievement of quarterly targets between 80% - 105% and monthly KPI`s 100% and over

• Building up an international sector from scratch and successfully building up a customer base and candidate base with repeating business

• Placing rate: 95%

November 2014 – July 2015

International Business Consultant

BW Penman Ltd, Leeds

• Recruiting in the medical devices department: Orthopaedics, Urology/Women’s Health and Wound Care sector in the D-A-CH region.

• Revenue: £ 100.000

• Keep records of customer, - and candidate contacts and its relevant information in the CRM system up to date

• Achieving monthly sales targets and KPI’s between 85% - 100%

• Maintaining relationships with existing customer base and developing new business

• Sourcing, interviewing candidates within medical devices sector

• Pre-scanning and interview prep for candidates

• Negotiating fees at all levels

March 2013 – October 2014

Waitress

La Tasca, Harrogate

• Organisation and Management of own section

• Fulfilling the needs to offer the best customer service to the clientele by ensuring that each order is handled (created, prepared and sold) properly

• Cultivating high level of customer satisfaction and being capable to work under high- pressure situations

• Responsible for my own cash out, achieving targets set by Restaurant Manager

• Assisted in the training of new waiters

• Ensuring attention to detail and comprehensive understanding of restaurant methodology

• Proven ability to upsell certain “product of the day” to customers May 2012 – January 2013

Sales Consultant

L’Occitane en Provence, Berlin

• Promote and drive sales of product range from skincare to fragrances and home fragrances using natural ingredients primarily from the Provence

• Managing and controlling the procedure of order and delivery of goods

• Controlling the stock count

• Creating and displaying at merchandising counters product sets within given standards in order to drive sales and business

• Cultivating relationships with customers

• Organisation of special offers and VIP Customer base gifts

• Development of customer base and VIP Customer

• Preparation of Advertisement and Training, Product launch

• Performing administrative activities including translations weekly “News from the Provence” (either from English to German or French to German)

• Correspondence with the HQ in France

• Achieving monthly targets and increasing turnover by +5% - +10%, budget of approx. 10k

– 15k/month of a new opened store

September 2011 – April 2012

Sales Consultant (part-time basis)

L’occitane en Provence, Berlin

October 2006 – August 2010

Sales Consultant (part-time basis)

Galeries Lafayette, Berlin

Education and Qualifications

Olivia Guzicki _Medical Sales/Key Account Manager

April 2019

ABPI – Association of the British Pharmaceutical Industry 2010 - 2012

Degree: Commercial Assistant with specialization in foreign languages Specialization: Business Management, Business Administration, Business English and Business French

Didactica – Vocational College, Berlin

2009 - 2010

Humboldt University Berlin

Specialization: Slavic languages and literature

2005 - 2009

Menzel Gymnasium, Berlin

With successful completion of Abitur (equivalent to UK’s A - level) 2001 - 2005

Otto – von – Guericke Oberschule, Berlin

Secondary School - with successful completion of Secondary School certificate and recommendation to High School

1996 - 2001

Kurt - Schuhmacher - Grundschule, Berlin

Elementary School

Languages

English (Full proficiency)

German (Native)

Polish (Native)

French (Basic)

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