Assistant Administrative

PRISCILLIA NKPAJI

807-***-**** *****************@*****.***

*** ****** ****** *****, ******* Bay, ON P7C 4P6

HUMAN RESOURCES AND BUSINESS ADMINISTRATION PROFESSIONAL Highly skilled graduate with an outstanding 2 years’ experience in the Business Administration field and practical Human Resources background. Currently seeking to acquire a job position in a growing establishment where I can leverage my qualifications that I may be acknowledged for my professional expertise, understanding of the administrative functions of an organization, and ability to progress a problem towards a successful conclusion (resourcefulness). EDUCATION:

Confederation College Thunder Bay, ON Canada.

Business Administration - Human Resources Advanced Diploma, Graduated – June 8th, 2018.

QUALIFICATION SUMMARY:

• Organizational skills are core valued, along with an excellent analytical thinking.

• Mastered interpersonal communication expertise.

• Excellent resourceful research abilities.

• Experience in event coordination and management.

• Ability to analyze and observe critically before drawing in any conclusion.

• Team-oriented and diligent attention to details.

• Dedicated in a fast-paced environment with superior time management and adept in technology software.

TECHNOLOGICAL SKILLS:

Expert in Microsoft Suite Applications (Word, Excel, PowerPoint, Access database, Publisher, Outlook, etc.); Canva program; SAGE – purchasing and financing application; Purkinje work resource; and many other CRM & business management software applications.

Very adept with web programs and technology, would require little to no training. PRISCILLIA NKPAJI

807-***-**** *****************@*****.***

413 Edward Street North, Thunder Bay, ON P7C 4P6

CORE PROFESSIONAL COMPETENCIES:

• Operational and project management.

• Human Resource practices, policies and procedures.

• Executive business administration services and acumen.

• Marketing competences and well-versed in public/customer relations.

• Candidate sourcing, screening and reference check techniques.

• Ethical behavior and organizational development. WORK EXPERIENCE(S):

Presently working at the Thunder Bay District Health Unit TBDHU as the Program Assistant for the Communications department. (Sept 2019 – Present). o Coordinate the translation and editing of documents as required

(documentation and reports).

o Administer operational and extensive administrative support. o Develop an efficient filing system for the team and maintain current inventory reports.

o Processing calls, general inquiries and providing quality client service. o Maintain confidential records for patients, staff and program leaders. Recently employed at the Volunteer Action Centre Thunder Bay - VTB, as the Office Administrative Assistant Intern. (July 2018 – August 2019). o Organize and coordinate company meetings, appointments, events and travel arrangements.

o Accountable for posting invoices, bookkeeping, accounts payable and accounts receivable (AP/AR), payroll systems and financial statements. Skilled in accounting/bookkeeping database programs e.g. SAGE 50. o Assist with the recruiting processes, including pre-screening/interviewing candidates, completed pre-screen checks, interview forms and reference checks, and organizing orientation documents.

o Supervise and train volunteers to ensure an effective operation. o Public speaking engagements at workshops and outreaches (delivering presentations).

o Regular information updates regarding the organization’s website and Non- Profit member agencies profile while ensuring the needs of all clients are met. PRISCILLIA NKPAJI

807-***-**** *****************@*****.***

413 Edward Street North, Thunder Bay, ON P7C 4P6

o Develop and improve creative volunteer programs for the community. Previously employed at Confederation College as the Office Receptionist and Assistant to the Academic Upgrading Program(s) Department. (May 2018 – July 2018). o Support the needs of the Academic Upgrading department and office; includes students and faculty staff.

o Exceptional data entry skills such as student banner registration, student ID assignments.

o Setting appointments and ensuring the proper filing organization. o Assisted with the administration and operations of the Academic Upgrading department for an effective operation.

Worked with Lakehead University as the Student Administrative Assistant for the Office of Human Rights and Equity. (January 2018 – May 2018). o Assign confidential files in their appropriate filing storage and database. o Practiced knowledge of the Ontario Human Rights codes, system and commission.

o Assist in maintaining and structuring policies/procedures. o Participated in meetings and edited notes/minutes. Formerly employed as the Marketing and Sales Specialist/Key Holder at GAP Factory Thunder Centre. (July 2017 – January 2018).

o Accurately counted deposits and sales transactions. o Accurately post invoices, financial statements and correctly balance bank reconciliation.

o Directed as the LOD (leader on duty) when the main Manager/Assistant are not scheduled or/and when necessary.

o Oversaw the opening/closing of the store while following standard procedures. Assigned as a Sales Associate at the Pandora Jewelry store, Intercity Shopping Centre.

(October 2016 – June 2017).

o Maintain a constant presence on the sales floor to address customer’s needs. o Exceptional customer service skills to the point of sales. o Prepared for promotions by rearranging stocks, adding new signage, and tagging new merchandises.

PRISCILLIA NKPAJI

807-***-**** *****************@*****.***

413 Edward Street North, Thunder Bay, ON P7C 4P6

Sales Associate at Nygard Fashion Store. Thunder Bay, ON Canada.

(June 2015 - September 2015).

o Communications and customer service skills (professionally dealing with difficult clients and greeting incoming customers). o Excellent knowledge of newly launched products and services to better assist clients.

AFCASA: African Caribbean Student Association at Lakehead University. Thunder Bay, ON Canada.

(January 2017 – May 2018).

o Accomplished grand events as a Volunteer with the AFCASA group (e.g. Black History at Lakehead University).

REFERENCES

Dan Hrychuk, Finance Manger

Thunder Bay District Health Unit – TBDHU.

E: ***.*******@*****.*** T: 807-***-****

Current Manager at TBDHU.

Terrence Yahn, Executive Director

Volunteer Action Centre of Thunder Bay (Volunteer Thunder Bay) E: ************@*****.*** T: 807-***-****

Previous Employer at Volunteer Thunder Bay.

Amna Siddiqui, Coordinator

Lakehead University - Human Rights & Equity Department. E: ********@*********.** T: 807-***-****

Previous Supervisor at Lakehead University.

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