Employee Relations Office
Resume:
ARACELI VIVIAN V. CRUZ
*** * ****** ****** ********** VA 22304
******.********@*****.***
PROFESSIONAL SUMMARY
Accomplished HR and Admin profession with 10+ years’ experience in different corporate environments
PROFESSIONAL EXPERIENCE
MJR Derma and Beauty Concept, Inc. - HR and Admin. Consultant
Feb. 2019 – October 2019
Duties and Responsibilities:
-Monitored & counseled staff of 30 employee
-Evaluated & advised on structural & organizational business design. Provided expert and objective advice, coached & counseled leaders & employees on HR programs, policies and procedures, employment/labor laws, conflict & resolution.
-Provided directions & oversight employee related matter like time off, medical leave, formal and informal employee complaints, investigation of harassment and discrimination claims, termination, of employees & unemployment
-Developed job descriptions to identify knowledge skills, abilities & other attributes necessary to perform company roles
-Facilitated hiring of most qualified applicants through screening & interviewing
-Ensured a safe & respectful workplace
-Implemented on- boarding & employee engagement programs to create a productive and positive organizational culture
Medicomm Pacific, Inc. - HR/Admin Officer
October 2012-January 2019
Duties and Responsibilities:
-Supervised a team of 3 HR staff in support of 90 employees
-Collaborated with SVP of Human Relations to create Council for Administrative Professionals.
-Prepared and delivered new employee orientations, open benefits enrollment. Maintained employee records, documents & a master calendar of training & activities.
-Screened applications, interviewed applicants, referred new hires to departments& perform exit interviews.
-Counsel & advise on employment law issues such as Suspicion, conflict resolution, harassment and discrimination
-Investigate employee complaints including interviewing the witnesses, with management direction
-Ensured completion of all background checks for applicants.
-Maintained inter-office relationships & interpreted employment laws.
Fil Asia Concepts, Inc. - HR/Admin Officer/Costumer Care
November 2006- May 2012
Duties and Responsibilities:
-Reported directly to the President & CEO (Fil-Asia Inc.), EVP/CFO (SJ Summit, Inc.) & HR Consultant.
-Conceptualized & implemented employee relations programs that ensured high levels of productivity &moral
-Assisted in reviewing & formulating HR policies & procedures to ensure compliance with local labor ordinance & corporate initiatives.
-Compiled regular HR reports in areas of recruitment, staff movement & turnover for corporate & top management
-Implemented appropriate sanctions for employee infractions of established violations
-Daily task included recruitment, payroll, benefits administration, performance management, HR administration, employee verification & timekeeping management
KEY SKILLS & COMPETENCIES
-Proficient in Microsoft Office, Word, Outlook, PowerPoint Excel & Human Resources Information System (HRIS)
-Knowledge of employment law & workplace regulations
-Knowledge of employee labor relations
-Professional & confident with excellent diplomacy and negotiation skills
-Knowledge of promotional issues, salary reviews & examination award
-Capable of analyzing & interpreting complex information
-Professionally and discretely handle confidential matter
ACHIEVEMENTS
-Increased Employee Retention & reduced turnover rate from 30% to 20% by introducing the program “Newly Employed” to follow up with hires during probation periods
-Improved & implemented a performance development program for 20+ senior staff focused on enhancing management performance & teambuilding
EDUCATIONAL BACKGROUND:
COLLEGE: Asian Institute for Distance Education
Bachelor of Arts major in English - 2010
La Consolacion College
Bachelor of Arts major in Psychology- 1987
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