Susan Horvath Home Office 905-***-**** Mobile: *** 320--5689 79 Chatsworth Crescent, Waterdown, ON adegn1@r.postjobfree.com

Pharmaceutical Sales Professional Summary

Highly creative, motivated, having integrity, passion, respect, goal oriented leader, forward thinking business builder/leader that aspires to improve the health of patients. A keen sense of accountability. Excellent problem solving skills, interpersonal relationships and communications. Strongly dedicated aspiring to be the best Specialty Representative with an excellent record of strong performance in sales (rated #1 in North America) thus providing quality customer and patient care. Adept at multi-tasking, providing solutions and answers for the Neurologist, patients, family concerns sensitively and professionally. I have a formidable record of attaining revenue targets profitability, business growth and development within multiple areas in rapidly changing environments. I possess a keen understanding of critical business drivers all while seizing control of critical problem areas and delivering on customer, team and corporate commitments and values. I strive in competitive/complex selling environment. My forte/passion is Neurology. I am extremely knowledgeable in the fields of Muscular Sclerosis, Movement Disorders i.e. Parkinson’s, Restless Leg Syndrome, Headache. Epilepsy, Dementia, Stroke, Depression. I have also sold pharmaceuticals in such areas of Gastroenterology, Oncology, Nephrology, Immunology and Anesthesia. I know when to close. Thrive on learning new concepts and ideas. Lastly, I have a current diploma as a Nursing Care Assistant and have worked in hospitals, long term care facilities and palliative care. Driving organizational growth and profitability for small, midsize and fortune 500 companies. Passionate about the people we help to treat to improve their quality of life.

CORE COMPETENCIES and Area of Expertise

Neurology

Integrity

Attention to Detail

Making positive changes in the workplace

Relationship Building

Closing

Exceptional listening skills

Goal Setting

Attention to detail

Relationship Building

Team Player

CRM

Excellent knowledge of neurological systems, medications, diagnosis + treatment

Knowing my competitors

Strong clinical background

Consultative selling and contract negotiations

Strategic Market Planning, Planning, Forecasting and Budgeting

Organizational leadership

End of care (palliative Care) needs

Superior abilities working independent

PROFESSIONAL EXPERIENCE

ICA 10/01/2012-PRESENT

INTERNATIONAL ICA SALES TEAM LEADER

Responsible in Training all the International Caregiver’s such as Nurses, Neurologists, Gerontologists

Designed a “Virtual Visiting Professor on-line Series. This was a CME for the Faculty of Medicine for the Royal College of Physicians and Surgeons

Neurologists presented topics such as Parkinson’s, Restless Leg Syndrome, Seizures in the Elderly and Dementia including Vascular Dementia and Strokes

Priming for cooperation minimizes resistance on the part of the care-giver, improve outcome, lower costs, improves working conditions

Dementia Training, technology, management for Neurologists, long term care is included in long distance learning

Responsible for selling all programs noted above

Speciality Sales – Diagnostic Equipment in Hospitals & Long Term Care Facilities

Holl Diagnostics Incorporated 09/ 2012 – October 2015

Consistently demonstrated superior relationships with Key accounts within my territory

Advised peers, when presenting on how to deliver winning sales strategies

Successfully managed a very large geographical area consisting of 6 provinces

Engaged hospital buyers in consultative sales discussions selling hospital equipment

Leverages KOL’s to gain access in “no see” accounts

Hospital Executive Specialty Representative, Shire Canada Inc. 03/2007 - 09/2012

Achieved 145% above objective for Fosrenol

Completed year at 112% above objective for Mezavant

Completed year at 127% to objective for Shire’s Rare Genetic Disease Portfolio

Won 5 "Circle of Excellence” Presidents Award Trip

Responsible for delivering 2.1 million dollars in business with a portfolio of 2 products & a budget of 10K

Devised & implemented a new, more efficient way to track leads

Published in IMS for outstanding service and business relationships

Key Accomplishments

Successful in obtaining Hospital Formulary Status shortly after its’ launch

Successful in getting Mezavant on the Provincial formulary in the year that it was launched

Recipient of the OK Blue Jays Award

Won the “Presidents Trip Award” for sales

Consistently achieved high sales in promoted products

#1 in the Country for my high sales achievement

Responsible for delivering 2.1 million dollars in business with an annual portfolio of 3 products and a budget of 10 K

Published in the IMS book for building outstanding business relationships and service

Clinical Science Specialist, Genzyme Biotech Inc. 02/2005 - 03/2007

Responsible for the complete coverage of Renagel for all patients in Canada with end stage renal disease

Designed a user friendly website (www.Treatmeplease.ca) providing patients with a forum to access coverage issues not addressed by Government provincial plan

Reversed competitive market-share 20% by focusing efforts on the health risks and safety issues caused by overuse of calcium in renal disease patients Originated a “Clinic Driver Program” to Identify calcium overuse through chart review audits and a private payer reimbursement program focused on my personal sales to drive revenue growth

Organized & directed the first ever “Women in Nephrology” conference, Toronto as a forum to highlight outstanding physicians’ achievements.

Collaborated with the Royal College of Family Physicians and Surgeons to execute a program for Medical Residents

Key Accomplishments:

Organized “Clinic Driver Programs” to identify symptoms of Fabray’s through chart-reviews, audits, private payer reimbursements to drive revenue and growth

Surpassed quota on all Rare Disease Products. Fabrazyme, Aldurazyme, Myozyme

Organized & directed the first ever “Women in Oncology” conference, Toronto as a forum to highlight outstanding physicians’ achievements.

Collaborated with the Royal College of Family Physicians and Surgeons to execute a program that enabled Specialists to attain on-going accreditation. Participants could claim maincert (section 2 or 4) credits as a result of this program

Won the “Presidents Trip for 2005, 2006

GlaxoSmithKline, Executive Neurology/Anesthesiology/ Account Manager 02/1990 – 02/2007

Glaxo-Smith-Kline January, 1990 – February 2007

Anesthesia and Oncology Portfolio

Presented the use & administration of drug therapies by infusion to Anesthetists, Oncologists, & Intensivists in Operating Room

Boosted year over year growth between 24% and 31%

Successfully set up & organized first ever Canadian/America CAN-AM conference on Canadian soil. Objective for meeting was to generate U.S.A. influence over Canadian Anesthetists for FDA approval. Doxicurium was approved soon after in Canada and was put on all hospital formularies Won the Glaxo Welcome CLEAR Award & was recognized for superior sales achievements. This award goes to individuals who displays integrity, business acumen, helping others & leadership,teamwork,

Dual Role: Neuroscience Specialty Rep/Hospital Business Manager, Glaxo Smith Kline 01/1990-02/2005

Developed the first ever “Evidence Based Medicine” A Closer Look at the SSRI portfolio

Responsibilities included the development of speakers for Paxil and the SSRI compound

Held the number one spot for Paxil Sales at 176% to objective and Imitrex at 227% to objective.

Held a large convention for all female psychiatrists called “New Vista’s In Post-Partum Depression” This was a new way to bring female Neurologists and Psychiatrists together to discuss various kinds’ Depression in Women, None Epileptic Seizures for Factitious/Malingering Disorders in female patients

Managed hospital marketing for Migraine and Pain Management by identifying needs of customers and executing project developments for data collection and new business opportunities & partnering with patient advocacy groups

Key Account Specialist-Neurology Portfolio-Epilepsy & Movement Disorders”

Attained 87 credits from the American Academy of Neurology

Developed regional & provincial strategies involving the unmet needs of Specialists via “needs assessments”

Published in IMS book based on feedback from Neurologists, Toronto’s .Movement Disorder Clinic Selchen, Sawa, MacKenzie, Edmeads, Bayer

Called on M.S. Clinics from London, Hamilton, Mississauga, Toronto through to Ottawa including Winnipeg

Worked in conjunction with the M. S Society of Canada

Winner of the President’s Trip Award for 5 consecutive years

Organized an advanced Neonatology course at McMaster University for Management & colleagues of the Specialty Sales force.

Neurology Pain Management Specialty Representative- Migraine Portfolio

Boosted year-over-year growth by strategic goal setting Rolled out & developed a Neurological Conference called “Women, Migraine and Pain Management

Successfully obtained formulary status for corporate products at major academic hospitals through solid focus of P & T members.

Supported the achievement of business goals for field representatives through linkages between key community specialists & local GP/FP; supported educational agendas of field representatives by recruiting, developing and briefing specialists.

Organized and executed successful courses in "Evidenced Based Medicine" for Neurologists in efficacy & pain management

EDUCATION AND PROFESSIONAL DEVELOPMENT

Honors Bachelor of Science (Major: Biology, Minor: Organic Chemistry), Wilfred Laurier University

MBA, Western University

Marketing and Sales Management (Marketing, Sales Management & Economics) Sheridan College of Applied Arts and Technology

Nursing Care Assistant (PSW) Niagara School of Health Care

References Available Upon Request

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