Leslie Wolfe

Ingram, PA

adegme@r.postjobfree.com

412-***-****

#readytowork

Authorized to work in the US for any employer

Work Experience

Server

Smokey Bones Bar & Fire Grill - Pittsburgh, PA

May 2019 to Present

-Basic order-taking, food and drink service

-Cleaning and re-stocking as necessary

-Assisting guests in any manner required to ensure the highest level of customer satisfaction Dispatcher/Admin

NESCO Resource Staffing - Sewickley, PA

June 2018 to December 2018

- Dispatcher for FSA Logistix

- Oversaw delivery teams' daily routes

- Identified any potential late deliveries and took appropriate action (contacting customers, informing supervisors)

- Identified and corrected any impediments the delivery teams/customers may have to making a successful delivery (incorrect customer contact info, road construction etc.)

- Facilitated clear communication between delivery teams and customers

- Scheduled/rescheduled deliveries when necessary

- Prepared delivery teams' routes for the following day

- Updated delivery information in Field Management System and Order Management System

- Performed other office duties (record-keeping, filing, answering phones) Driver/ Assistant Manager

United Auto Supply of Syracuse West, Inc - Pittsburgh, PA January 2017 to May 2018

-Delivering auto parts to various shops and garages in the Pittsburgh area.

-Dispatching drivers, directing employees to complete basic warehouse duties

-Assisting with inventory tracking

-Handling daily finances

-Interacting with clients to ensure the highest level of satisfaction Promoted from Driver to Assistant manager 12/17

Driver

NAPA Auto Parts - Coraopolis, PA

August 2016 to January 2017

Delivered auto parts to various garages and auto shops in the Pittsburgh area Independent Contractor/Driver

Capital Core transmission - Pittsburgh, PA

May 2016 to July 2016

Responsible for long distance night runs of automotive parts Delivered to Altoona, Williamsburg, Greensburg, Derry, New Kensington Server

Buca di Beppo

November 2014 to May 2016

-Basic order-taking, food and drink service

-Cleaning and re-stocking as necessary

-Assisting guests in any manner required to ensure the highest level of customer satisfaction Server

Anthony's Coal Fired Pizza

October 2013 to November 2014

Server

Latitude 360

October 2012 to September 2013

Education

Not completed

Duquesne University

Skills

• Customer Service Skills (10+ years)

• Dispatch

• Customer Service

• Call Center

• Dispatching

• Organizational Skills

• POS

• Server

• fast learner

• training

• Order Management System

• Inventory Control

• Assistant Manager Experience

• Order Entry

Certifications and Licenses

Driver's License

Additional Information

20+ years of customer service experience

3 years driving experience

Clean driving record

Excellent multi-tasker

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