Sales Customer Service

ALFRED E. CHIASSON

*** ********* **., ********, ** 34715 H: 352-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Licensed Real Estate Agent and Retired US Army Human Resource and Recruiting Specialist who is now pursuing a career in Human Resources/Management/Sales. As an effective recruiting station commander for eleven years I have developed the skills necessary to establish candidate relationships, lead a team to success, identify customers’ as well as employees’ needs, overcome obstacles and negotiate to a beneficial end result, and advance overall team goals and objectives. I look forward to putting my years of overall management experience to work as an asset to your company.

CORE SKILLS

MS Office proficiency

Proven Sales Success

Human Resource standards

Planning and Negotiations

Communication and follow through

Operations management

Strategic thinker/Sound judgment

Presentations and training

Crisis and emergency communications

Community relations

Time management

EDUCATION

Bachelor of Science: Human Resource Management February 2010

Columbia Southern University - Orange Beach, AL

3.6 GPA

EMPLOYMENT HISTORY

Realtor 12/2019 to Present

Micki Blackburn Realy

Clermont, FL

List and Sell homes

Real Estate Sales Associate 10/2013 to 12/2019

Pulte Homes – Del Webb Community

Ocala, FL

President’s Club 2016(Top 25 Sales Consultant in the Country)

Community of the Year 2015, 2016, 2017, 2018

Community of the Quarter x10

Maintaining and working through leads in the agency's database.

Organizing contacts and required documentation for marketing and closings.

Daily correspondence with clients by phone and/or email. Providing superior customer service.

Attracting new potential clients and keeping in touch with the old clients. Informing clients of new offers and promotions.

Performing guided tours of the gated community daily. Communicating construction specifics and design options.

Conducting training sessions and market surveys.

Keeping track of the competition, their offers and promotional activities.

Processing all documentation from the initial customer meeting until their closing is finalized for their new home purchase.

Center Commander 03/2006 to 8/2013

United States Army

Multiple Recruiting Stations in Florida and Virginia

Directed an Army recruiting station in an area covering 1800 square miles with a population of 221,665.

Responsible for the professional development, morale, health and welfare of eight Non-Commissioned Officers. Supported command in developing and implementing personnel policies and procedures.

Developed open lines of communication with family members of future soldiers.

Trained our new recruiters on proper sales techniques and recruitment methods.

Trained future soldiers awaiting entry onto active duty.

Conducted background checks on candidates through law enforcement officials, previous employers and references.

Maintained relationships with local communities, high schools and colleges.

Maintained equipment valued at $200,000.

Conducted station meetings and assigned goals on a daily, weekly and monthly basis.

Documented and processed classified materials, paperwork and personnel folders.

Reviewed disciplinary and other adverse actions and made recommendations.

Explained all of the human resources policies, procedures, laws, standards and regulations to each candidate. .

Promptly corresponded with all candidates and coordinated and conducted interviews.

Networked with other recruits, community leaders and associations.

Pre-screened all enlistment packets prior to sending them to the Battalion for consideration.

Army Medical Officer Recruiting 11/2002 to 03/2006

United States Army – Minneapolis, MN

Professional Health Care Recruiter covering 155,500 square miles in Minnesota, South Dakota, and North Dakota.

Analyzed local health care market trends for potential applicants.

Established and maintained liaisons with centers of influence, such as key professional and allied health schools, hospitals and professional association leaders.

Conducted face-to-face interviews with Army Medical Department applicants and verified commissioning eligibility.

Prepared daily, weekly and monthly situational reports for higher headquarters.

Reported the status of ongoing projects accurately and promptly to the command.

Directed the day-to-day logistical operations.

Reviewed all paperwork for accuracy and completeness by verifying, collecting and correcting additional data.

Identified development (recruitment) opportunities.

Conducted background checks on candidates through law enforcement officials, previous employers and references.

Explained Army compensation, benefits, schedules, working conditions and promotion opportunities.

Health Care Specialist 08/1991 to 11/2002

United States Army – Various locations across the United States and Internationally

Company Line Medic 1991-1995

Evacuation Platoon Squad Leader 1995-1998

NCOIC Endocrinology Clinic 1998-1999

Level 1 Trauma Center Emergency Room Team Leader 1999-2000

Treatment Platoon Squad Leader 2000-2002

HONORS AND AWARDS

President’s Club 2016

Station Commander of the Year (2008)

Two Meritorious Service Medals

Five Army Commendation Medals

Six Army Achievement Medals

Kosovo Campaign Medal

Humanitarian Service Medal

Global War on Terrorism Medal

Seven Army Good Conduct Medals

Two National Defense Service Medals

NATO Medal

References available upon request

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