Manager Assistant

KIMBERLY FULLER

**** ****** ***** *******, ******* 30032

Ph.:678-***-****

E-Mail: *.*********@*****.***

CUSTOMER SERVICE LEADERSHIP TEAM PLAYER

A dedicated and motivated professional offering 5+ years of customer service experience. Areas of experience include administration support, record management, and hospitality and customer relations. Proven ability to be a very passionate, efficient staff member that can produce needed results. AREAS OF EXPERTISE

Supply Chain Logistics Administrative Support

Hospitality Experience Records Management Commercial Sanitation Clerical Bank Operations Warehouse Safety Procedures EDUCATION

Brown Mackie College Atlanta, GA

Associate Degree in Healthcare Administration 2009 Dean List Certificate

Healthcare Club Chairperson Member/Gold Healthcare First Aid Pin GPA: 2.90

Basic Life Support Cardiopulmonary Resuscitation Certified AAMA & NCCT Tested

Sanford Brown College Atlanta, GA

Certificate in Medical Assistant 2011

Perfect Attendance Certificate

GPA: 2.59

Basic Life Support Cardiopulmonary Resuscitation Certified AAMA & NCCT Tested

LaCarm School of Cosmetology Stone Mountain, GA

Diploma in Cosmetology 1998

Classroom Improvement & Most Improved Certificates GPA: 3.35

State Board Tested

PROFESSIONAL EXPERIENCE

Motel 6 Tucker, GA

House Keeper 06/2020 - current

● Collected work and key from manager.

● Loaded use cart with old clean king, full/twin bed sheets, blanket, spread, towels, bath mats, wash cloths, hand towels, soaps, plastic cups, ice carrier, ice bag, toilet tissues, trash bags, all purpose spray bathroom cleaner, room freshener floor cleaner, all purpose spray for mirrors and furniture, broom and dust pan stand, pads, mop stick, clean rags, and work cards with my signature.

● Loaded clean bags with clean old bed sheets, spreads, some shower curtains and plenty towels, to make beds and place towels in rooms.

● Collected dirty towels or bed sheets and spreads from stay overs or occupied persons to place in carrier for laundry attendant.

● Marked off completed rooms and items missing to complete service.

● Cleaned available and dirty rooms first and turn air conditioner down to 60.

● Remove trash and dirty towels from rooms.

● Throwed dirty towels and bed coverings, trash in carrier down stairs so laundry woman could clean and man could empty trash in trash reciprocal.

● Place left over things in big trash bags and found money in small hole of cart or trash bag.

● Swept floors and empty trash in trash bags.

● Cleaned bathroom bath tubs, toilets, sink, counter tops, lamps, head boards, dresser, night stands, tables, chairs, and made beds with all purpose spray.

● Mopped floors with mop pads and stick by using all purpose floor freshener spray over mop pads and floor.

● Signed cards and left to verify that I completed require cleaning and close door.

● Gave completed rooms sheets to manager and clarify when could not complete such rooms. McDonalds Fast Food Restaurant Tucker, GA

Crew Member Cashier 04/2020 - 06/2020

● Count money and manage distributed change from manager.

● Took customers Food and drink orders.

● Collect customers money for purchases.

● Bagged orders use cup and lid for drinks.

● Serve food and drinks at drive thru windows.

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● Cleanse assign surrounding areas and stock food and drink condolences.

● Emptied trash occasionally while another did mostly.

● Made dessert drinks and cook some slice slim potatoes and hash browns. Americas Mart Atlanta, GA

Customer Service Assistant 12//16/2019, 01/13/2020 - 01/17/2020 Badge Clerk

Collected name tags and badges to place them within and gave to workers.

Called out names tags to present workers with their badges and its carrier. Line Monitor

Directed exhibitors, buyers, visitors and employees to the location of hotel registration, luggage check-ins, badge registration check-ins, fast badges, and pick up. Typist Attendant

Keyed abbreviated alphanumeric symbolic information of exhibitors, buyers, employees, and visitors first and last name or business.

Held up sign and tried to direct them to my availability to assist them with their check-in badge. Docu-Free Incorporated (Selec-Source Group Temporary Agency) Roswell, GA Document Preparer (Short Seasonal) 03/2019 - 04/2019

Store and retrieve document into Docu-Free Incorporated desktop computer software files.

Sort and prepare hard copy records for scanning and document preparation.

Record and document assign business customers demographic information.

Prepped document being formatted into digital format for client projects.

Remove staples and prep documents for scanning, sort documents to appropriate categories.

Prep documents removing physical breaks and placing a barcode target sheet in place of physical breaks.

Maintain a facility environment that is organized and meets tour quality standard at all times.

Assist in clerical duties.

Perform documents in stacker and boxed again.

Cleanse surrounding areas and log out Docu-Free software on computers. Burger King Fast Food Restaurant Decatur, GA

Crew Member Cashier Expedite (Seasonal) 11/2018 - 12/2018

Made fresh coffee to serve to front counter drive thru customers.

Replenished supplies and condiments so enough store at drive thru window and dining area.

Maintained inventory, took food orders to have enough supplies, and provided customers with meal or drink.

Cleanse food service areas and throughout the food establishment to remove harmful bacteria.

Notified kitchen staff of any food orders or food shortages so that they could be order.

Operated cooking equipment or preparing cold dishes and beverages to cook meat, made a few sandwiches, desserts, and drinks.

Used drink dispenser machines to serve milkshakes, frozen custards, frozen drinks and desserts unto customers.

Prepared sandwiches and cook bacon, eggs, hamburgers, hotdogs, sausages, French fries, chicken nuggets, and tenders, apple pies biscuit.

Bagged prepared salads and food orders for customers.

Rung up sales, put in tray or bagged items for customers.

Honored coupons given by customers by putting codes into computerized cash register software.

Requested price check for customers so that they would have the accurate sale price for food, dessert, or drink.

Collected payments and gave applied change unto manager or customers that applied.

Counted contents of money in cash register drawer at beginning and end shifts.

Maintained receipts, records and withdrawals of cash and change efforts.

Checked materials and supplies and reported when stock was low.

Redeemed stamps and coupons provided unto customers for business.

Resolve customers complains, guide them and provide relevant information or provided manager when preferred.

Greeted customers when entering or leaving establishment for courtesy. Aderholt Agency Branch of Liberty National Roswell, GA Call Representative Applicant Scheduler 03/2018 - 07/2018

Present applicant statuses of verification upon scheduling.

Verify chosen applicants’ identification upon scheduling.

Call applicants to schedule, reschedule or cancel appointments. McDonalds Fast Food Restaurant Decatur, GA

Crew Member Food Preparer (Seasonal) 08/2017 - 09/2017

Cook meats 10-1s (hamburgers), Quarters, sausages, grilled chicken, bacon filet fish, crispy chicken, McChicken, Canadian bacon, chicken. 3

Toasted breads (bagels, McMuffins, hamburger, quarter, Big Mac, Filet Fish buns).

Prepared meals using restaurant recipes with cook meat, bread, vegetables, eggs, milk, yogurt, berries and sauces.

Wrapped sandwiches in label wrappers or put in boxes.

Boxed chicken nuggets and chicken tenders in label boxes. Motel 6 Tucker, GA

House Keeper (Seasonal) 02/2017 - 02/2017

Conducted inspections on all rooms to make sure customers received best possible quality while cleaning over 12 rooms daily.

Coordinated with housekeeping management to ensure that all assigned motel amenities met sanitation requirements.

Reported attendance of rooms cleaned and held inventory assessments.

Provided high quality sanitation services for motels through effective use of commercial cleaning techniques. Kroger Grocery Store Atlanta, GA

Courtesy Clerk Juice Bar Custodian (Seasonal) 10/2016 - 12/2017

Swept and mopped floors and cleaned up spills and other stains.

Eliminated bacteria from assign areas with soapy solution or multi-purpose.

Packed grocery items carefully in plastic bags and drinks in carriers.

Responded positively to customer inquiries and assisted customers with purchases.

Handed products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.

Rotated and checked code dates on products to ensure customer's safety.

Monitored temperature settings of ice, cooler, bubblers, process fruits and vegetables.

Assured accurate water temperatures for washing, rinsing and sanitizing utensils.

Prepared juices, parfaits, smoothies, and pure juice waters recipes.

Cleansed surrounding areas, counter tops, utensils, equipment with antibacterial spray, paper towels, broom, dustpan, mop and emptied. Southern Regional Distribution Center (The Precision Employment Group) Stone Mountain,GA Warehouse Associate Assembler Packer (Temporary Assignment) 05/2015 - 05/2015

Organized company merchandise to ensure they were the accurate quantity and were met presentation standards.

Followed company regulations regarding the packaging and shipment of all company materials.

Documented the inventory of all products while unloading company trucks.

Verified all items were packaged in a timely manner in order to adhere to all shipping schedules.

Followed all warehouse safety regulations for the safety of all employees and customers.

Recorded product, packaging and order information on specified forms and records.

Measured, weighted and counted products and materials.

Examined and inspected containers, materials and products in order to ensure packing specifications were met.

Removed completed and defective products and materials, placing them on moving equipment such as conveyors and in specified areas such as loading docks.

Loaded materials and products into package processing equipment. Omni Hotel at CNN Center (The Precision Employment Group) Atlanta, GA Team Member Room Attendantr (Temporary Assignment) 04/2015 - 04/2015

Conducted inspections on all rooms to make sure customers received best possible quality while cleaning over 12 rooms daily.

Coordinated with housekeeping management to ensure that all assigned hotel amenities met sanitation requirements.

Reported attendance of rooms cleaned and held inventory assessments.

Provided high quality sanitation services for hotels through effective use of commercial cleaning techniques. Bank of America (Horizon Staffing) College Park, GA Candler Clerk (Temporary Assignment) 04/2012 - 04/2012

Respond to customers queries to inform them about the status of their transactions.

Coordinate activities between customers and organization and different departments and personnel within the organization.

Handed all information, confidential information according to company standards.

Recorded account holder’s personal verification.

Located account holders’ personal checks and money orders for services.

Assisted manager with account holders’ money for accurate payment transactions.

Demolished paper shreds from surrounding area with business vacuum cleaner. Bank of America (Horizon Staffing) Tucker, GA

Manual Clerk (Temporary Assignment) 10/2007-12/2007

Kept a record of the several transactions processed by the bank on daily basis by posting accurate Accounting entries in record books for every transaction.

Maintained the various accounts books such as journal, ledger and balance sheet and ensure accuracy within the contents. 4

File the support documents for reference.

Verified the accuracy of figures, calculations and postings pertaining to business transactions recorded by employees.

Handed minimum filing statuses of customers’ forms, Candler cards and money carts.

Sorted customers’ forms to mark currency. Treasury, date, time, or initials. Bank of America (Horizon Staffing) Tucker, GA

Data Entry Clerk & Data Processor (Temporary Assignment) 01/2007 - 02/2007

Enter alphabetic numeric and symbolic data from source documents into computer data entry device, such as keyboard and optical scanner.

Followed format displayed on the screen.

Compared data with documents, and re-entered data in verification format on screen to detect errors.

Deleted incorrectly entered data and re-entered correct data.

Kept records of work completed.

Bank of America (Horizon Staffing) Tucker, GA

Quality Review Clerk (Temporary Assignment) 04/2006 - 05/2006

Sorted customer forms by quarterly or periodic filing.

Organized forms, vouchers, money orders, checks, and Candler cards.

Marked currencies, dates, initialed and completed bar scans on account holders’ checks. Bank of America (Horizon Staffing) Jonesboro, GA

Photocopy Clerk (Temporary Assignment) 11/2005 – 01/2006

Read customers demographical information to clarify eligible writing.

Scan documents for concise eligible writing for records.

Process customers’ documents by filing and marking currencies, treasuries, and dates. Burger King Fast Food Restaurant Decatur, GA

Crew Member Cashier 02/2002 - 05/2002

Recorded the accurate sales transactions in Microsoft Accounting Records.

Monitored check out station to ensure that it had adequate money.

Distributed money from cash register drawer to manager change efforts.

Cleansed and removed garbage for safety from bacteria infectious or diseases. McDonalds Fast Food Restaurant Atlanta, GA

Crew Member Cashier 05/2001 - 07/2001

Established identified prices, money and change using assign Microsoft cash register.

Maintained cleaned and orderly environment and check out areas. Love Thy Children Christian Learning Center Decatur, GA Team Member Teacher Assistant Floater 10/2000 - 03/2001

Coordinated toddlers eating habits, restroom, naps, and learning skills.

Administrated prescribe medications unto toddlers and marked records.

Assisted each child by the curriculum to meet its learning ability.

Attended childcare workshops and childcare worker meetings. D J Beauty Supply Store Decatur, GA

Team Member Retail Stock Clerk 06/2000 - 09/2000

Displayed merchandise in window showcases, and on sales floor of retail store to attract the attention of prospective customers.

Monitored checkout station to ensure adequate money.

Calculated total payments received during period and reconciled with total sales.

Sold merchandise to individuals in store, utilizing knowledge of products sold. Courtyards at Glenview Atlanta, GA

Office Assistant Leasing Consultant & Maintenance 04/2000-06/2000

Maintained logs on maintenance work done in apartments.

Collected application fees and deposits for leasing and performing apartments.

Kept accurate records of all financial transactions.

Explained residency qualification to prospects.

Filed residential financial payments in employer notices.

Answered triage calls concerning maintenance work. 5

Supervised business keys for business and residents. Children Today Daycare Clarkston, GA

Team Teacher Assistant & Afterschool Floater 08/1999-11/1999

Assisted a group of toddlers and later school age children with primary care skills.

Monitored toddlers and later after schoolchildren care in eating, play and work activities.

Interacted with toddlers physically and verbally throughout the day.

Redirected children to encourage safe positive behaviors.

Substituted in office and classroom areas.

Made nutritious snacks and meals for 16 children.

Provided good care, snacks, and learning assistance.

Encouraged children with the usage of first aid for injuries and other care.

Cleaned classrooms and restrooms with assign cleaning solution to rule out some germs.

Clocked in and out using Children Today Daycare clock hours monitor. Supreme Fish Delight Restaurant Decatur, GA

Team Member Short Dishwasher & Cook & Cashier 04/1999-08/1999

Took food and drink orders using Supreme Fish Delight business cash register labeled food, drink and dessert tabs.

Counted money during beginning and end shifts to ensure change efforts.

Distributed large bills unto manager for dollars or change efforts.

Counted money received from customers for purchases.

Gave change, which applied unto each customer.

Cleaned women restroom and dining areas to ensure neatness and some cleanness.

Cooked fish portions, French fries, and chicken tenders in fryer basket in frying areas.

Washed utensils to ensure cleanliness for usage again.

Recorded each purchase on Supreme Fish Delight Accounting Cash Register.

Used money machine to count money at end of shift, separated excess amounts and receive a ticket of each drop.

Clock in and out using Supreme Fish Delight software.

Stocked food, drink, seasonings, utensils, napkins, cups, plates, and take out trays. South DeKalb YMCA Academy Decatur, GA

Teacher Assistant Floater 01/1999-04/1999

Floated in each assign class to help assist instructors with infants, toddlers, preschoolers, and school age children.

Assisted Teacher in infant room with infants by helping monitor and interacted with them.

Changed each infant using brought assign pampers or diapers and baby wipes by parents.

Cleanse changing areas with 70% bleach and water and 99.9% cleansing solution.

Fed each infant its assign baby formula or food.

Placed baby bids around neck and fasten to help catch small spills while they ate.

Monitored infants in bouncers to ensure safety.

Collected all of infants’ items at end of each day for each parents’ arrival.

Recorded the activities, interactions, or sickness for parents.

Washed dirty laundry to ensure cleanliness and free of pathogens or bacteria. Burger King Fast Food Restaurant Decatur, GA

Crew Member Cashier & Short Food Prep 09/1998-01/1999

Counted money in each assigned cash register drawer.

Distributed large bills to manager for change.

Counted customer money for purchases.

Gave change, which applied.

Bagged purchases and cup and cap drinks.

Prepare vegetables and meats by stocking them in proper areas.

Cooked meats in griller and another fryer.

Shoney Diner Stone Mountain, GA

Team Member Short Host & Waitress 05/1998-08/1998

Greeted customers entering restaurant and ask of location.

Assign tables in smokers, nonsmokers’ areas, or banquet.

Took food, beverages, or dessert orders from customers.

Wrote customers’ food orders on slips memorize orders and entered orders into computers or charger for transmittal to kitchen staff. 6

Made food purchase tickets.

Performed food preparation duties such as preparing salads, appetizers and cold dishes, portioning desserts, and brewing coffee.

Garnished and decorated dishes in preparation for serving.

Prepared checks that itemized and totaled meal costs and sales taxes.

Cleaned table, counters, sometimes dishes after customer finish dining.

Cashed out some orders and gave receipts.

Made appetizer plates and desserts.

Cleanse each assign areas and thank customers.

Assisted breakfast and lunch banquets with meal orders or buffets arrangements.

Counted money in cash drawer and recorded each transaction.

Cleanse restrooms pick up paper in parking lot, clean windows and entrance glass doors. Checkers Drive thru Restaurant Decatur, GA

Team Member Food Preparation 06/1996-11/1996

Assisted with the daily preparations of vegetables, sauces, and food safety.

Cooked meat, bread, vegetables, chili, apple pies, chicken and fish.

Stored delivery of food following contamination and temperature warnings.

Cleaned surrounding areas, segregated and remove garbage. Checkers Drive thru Restaurant Decatur, GA

Team Member Short Cashier Expedite & Food Prep 10/1995 – 10/ 1995

Counted money in assign cash register drawer

Distributed change for manager and gave applied to customers.

Collected customers’ money for cook food or prepare drinks or desserts.

Cleansed surrounding areas and empty trash.

Stock food and drink condolences for customers’ satisfaction of food and drinks or desserts.

Locked excessive money in cash register drawer cash box. REFERENCES:Available upon request!

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