ERIC BUENAVENTURA QUITO
Address: Al Karama, Dubai, UAE
Contact No.: +971-*********
E-mail: ***********@*****.***
Dedicated team leader with four years of exemplary service in the food service industry. Determination and proven ability to ensure that a restaurant operates efficiently and profitability. Having a track of guest satisfaction with maintaining high standards of food & service and present a positive and flexible attitude for the hospitality. Extensive knowledge of the hospitality industry, its working practices, conditions of employment and diversity issue.
Now looking for a new and challenging position, one which will make the best use of my exiting skills and experience.
East woods International Inst. Of Science and Tech.
Hotel and Restaurant Services 2008 – 2009
High School Diploma
Luakan National High School
Technical Education and Skills Development Authority (TESDA)
Bartender / 202 hrs.
August 2009
TSI Quality Services person-In-Charge Award
PIC LEVEL 3
Certificate Number: TSI-QS-PIC-PI 315787
Valid From: 22nd November 2017
Valid To: 21st November 2022
Operation Falafel - AWJ Investment LLC
Dubai, UAE
(Shift Team Leader / Server) (January 2016 – February 2020)
Bell Management Consultancy, Inc
Philippines
(Server Assistant) (August 2014 – May 2015)
Abubot Catering Services
Philippines
(Crew Member) (July 2013 – August 2014)
As a Team Leader, I am working with a team of 20 to 30 people in a shift in compliance with all SOPs and operating efficiently and cost-effectively.
Specifically, I am responsible for performing the following tasks to the highest standards.
To make sure that all the guests are seated well, and food has been served to best quality.
Monitoring the foot fall traffic, helping the other crew members to run the hectic operation smoothly.
Training and motivating the subordinate staffs to deliver an outstanding service.
Ensure all Guests are welcomed & Served in polite and friendly manner and receive the utmost attention at all time.
Maintain the department facilities, standard of presentation and levels of service to a level that achieves and exceed, meets Health Safety and Fire Regulations and procedure.
Ensure the day-to-day operation run smoothly and efficiently in line with brand standards, and with obvious attention to detail.
Conducting daily shift briefings to update relevant information and maintain the highest standards of conduct, grooming and hygiene at all times of the colleagues.
Reporting and giving feedback to the MODs about any assues which is relatively significant on operation.
Strong motivational and influential personality skills.
Extensive and relevant knowledge on contemporary food and drinks.
An eye for detail & the ability to drive consistent brand standards.
Experience of managing people for excellent guest service delivery.
High Organized with the ability to delegate & priorities tasks.
Up selling, cross selling, suggestive selling skills
Age : 29 years old
Date of Birth : July 14, 1990
Place of Birth : Lubao, Pampanga
Civil Status : Single
Citizenship : Filipino
Height : 5’9”
Weight : 75 kgs.
Religion : Christianity
Sex : Male
Visa Status : Visit Visa
I hereby certify that all information and data I have given above is true and correct to the best of my knowledge.
Eric Buenaventura Quito
Applicant
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