Manager Office

NONJABULO PHILILE MAGASELA

CURRICULUM VITAE

PERSONAL DETAILS

SURNAME : Magasela

FULL NAME : Nonjabulo Philile

GENDER : Female

I.D NUMBER : 871-***-**** 083

DATE OF BIRTH : 1987-12-30

CONTACT NUMBER : 063-***-****/081-***-****

ALTERNATIVE NUMBER : 083-***-****

EMAIL ADDRESS : *******.******@*****.***

POSTAL ADDRESS : P.O. Box 790

Edendale

3217

RESIDENTIAL ADDRESS : 580819 Shayamoya Road

Nhlazatshe, Edendale

Pietermaritzburg

3217

HOME LANGUAGE : IsiZulu

OTHER LANGUAGE : English

MARITAL STATUS : Single

DEPENDENT : 2

CRIMINAL RECORD : None

NATIONALITY : South African

DRIVER’S LICENSE : None (Learners)

EDUCATIONAL HISTORY

NAME OF SCHOOL : Natal Midlands Finishing School

LEVEL ATTAINED : Grade 12 (Matric)

SUBJECT

English

IsiZulu

Business Economics

Economics

Accounting

YEAR : 2006

TERTIARY EDUCATION : Corner Stone HR

QUALIFICATION : Call Centre Agent Certificate

SUBJECTS :

Inbound Call Centre

Outbound Call Centre

Telephone Manner

Computer Practice

YEAR : 2007

TERTIARY EDUCATION : Oval international College

QUALIFICATION : National Diploma in Human Resources Management

SUBJECTS :

1st year subjects

Human resources management

Economics

Marketing management

Management

Communications

Consumer behaviour

Principles of HR

2nd year subjects

Business Environment

Project Management

Human Resources Development

Risk Management

Business Law

Performance Management

YEAR : 2013-incomplete

TERTIARY EDUCATION : Maphanga and Sindane Computer School

QUALIFICATION : Microsoft Office Certificate

SUBJECTS :

Ms Word

Ms Excel

Ms Access

Ms PowerPoint

Ms Outlook-Emailing

Internet & Typing

YEAR : 2010

CAREER HISTORY

COMPANY : Shabangu Attorneys

POSITIONS HELD : Secretary

DATE : 06 May 2019-to date

DUTIES :

Typing of all correspondences.

Making phone calls to clients

In charge of all the office work

Doing collections for late payments

Drafting emails and sending them.

Helping walk in clients and assisting them with info they need

Issuing documents and letters to court

Serve letters and documents to relevant companies

Drafting letter to Sherriff and taking them to be served to relevant places or people

Receiving all served letters from other attorneys

Managing diaries for the Director and Attorneys

Making appointments telephonically and via email

Creating advert to be advertised in Government Gazette and Isolezwe for Estate Late accounts

Handling petty cash

Stationary management

Collecting registered post from the post office.

Receiving cash payment from clients and issue receipts.

Doing daily banking for cash payments

Office keeping, making sure the office’s are clean and always ready for consultations

Opening new files for new clients

Attend to filling of letters and documents in the relevant court (High Court, Regional Court, District Court and master of the high court)

COMPANY : Xcellerate Outsourcing (CBN)

POSITIONS HELD : Contact Centre Agent

DATE : 30 August 2018- 28 February 2019

DUTIES :

Call centre agent

Debt Collection

Receiving calls from debtors asking for assistant about their handed over accounts.

Calling debtors to make arrangements for payment for the handed over account

Tracing debtors from PCB

Liaising with clients regarding the handed over files

Confirming debtors employment from the debtors work place

Liaising with debtors via email

COMPANY : Assupol Life

POSITIONS HELD : Administration Data Capturer

DATE : 23 February 2016-31 March 2017

DUTIES :

Capturing of all the new policies

Drafting of monthly reports

Interacting with representative regard new and amended policies

Cancellation of policies

Scanning, faxing, receiving incoming calls and all the correspondence

Filling manager

Dealing with clients who wants to claim over the phone

Ordering of stationary and keeping them

Supervising general workers (Tea lady/cleaning lady and maintenance guy)

IT support and maintenance support

Handle all queries from clients and representative

Processing of death, life, accident, investment, education claims

COMPANY : New World Personnel Consultants

POSITIONS HELD : Receptionist/Secretary

DATEDA: DATE : 29 April 2014-30 April 2015

DUTIES :

Reception duties like answering of telephone, screening calls, taking massages, photo copying, faxing and filing of any paper work need to be filled.

Helping candidates by filling in the application form when they came to drop their CV’s and book for the interview

Advertising available position to Pnet and in our website page

Capturing of CV’s to our database and any other work need to be captured

Screening of the application on Pnet for the position that have been advertised.

Calling candidates who have been shortlisted for interview informing them about the time, place of the interview, Welcoming visitors

COMPANY : Ekuseni Personnel Consultants

POSITIONS HELD : HR Administrator

DATE : 03 June 2013- 25 April 2014

DUTIES :

Reported to the HR manager

Doing all the HR administration duties that was needed to be done daily

Helping the consultants in advertising of positions in internet, Facebook and in the newspapers.

Conducting of screening interviews if the position was too senior before the actual interview was scheduled.

Screening of CV’s of the candidates who have responded to advert that was advertised.

Setting interviews for the shortlisted candidate that have made it through.

Calling candidates who have been shortlisted for interviews with the consultants

Doing qualification checking of the candidate through LexisNexis

Doing criminal checks of the candidate who have been selected for the last interview with our client,

Reference checking of the candidate before we submit them to the client,

Making quotation for clients who needed the services we offered e.g. criminal check, qualification checks, recruitment etc.

Renewing of contracts of the temps that we had in different departments or companies when they came to an end,

Capturing of CV’s into our database as soon as they received,

Helping the consultants with recruitment and Selection of the best candidate for that specific position.

Organizing of training of new staff members and existing members if they needed to be trained for something e.g. if the new system was implemented

Receiving of timesheets every week for temps who get paid weekly and take them to payroll.

Liaising with temps regarding any problems at site that they are having and pass them to the HR manager

In charge of leave taken and distributing of leave form if that person is allowed to take leave and send them to the HR manager

Distributing of payslips

Supervising of 6 data capture who were hired to help in a project at hand

Handle debriefing sessions in the morning and afternoon

COMPANY : Ekuseni Personnel Consultants

POSITIONS HELD : Data Capture/Receptionist

DATES : 21 May 2011- 31 May 2013

DUTIES :

Reported to the Project Co-ordinator

Reception duties telephone answering, screening incoming calls, taking massages, photocopying, faxing, reading mails and distributing them to the relevant person

Organizing the board room for meetings and refreshments

Doing all the filling of all the company documents so that they will be safe

Capturing of CV’s, and all the documents that was need to be captured on the system.

Taking minutes during interviews, meetings and type them after wards to have them on records and make some hard copies for the just to be safe.

Setting up interviews telephonically and emailing the candidates

Typing of letters, faxes and other correspondence

Ability to act tactfully and with discretion.

Booking of Flights and car hire for the manager when he is taking his business trips

Arranging of Accommodation for the manager

Ordering of stationary every month from Walton’s

Keeping track of the attendance register made sure it was signed daily

Distributing mail and handling of any documents to be posted

Organizing Christmas parties, bay shower’s and team building games/braais or dinners

Dealing with candidates queries over the phone even face to face and solve them and if they too much for me report them to the office manager

COMPANY : Love life Organization NGO

POSITIONS HELD : Facilitator (Ground Breaker)

DATE : February 2009- December 2010

DUTIES :

I had to teach children at schools the love life hand books that were made to educate them about life.

Teaching children how to have a good behaviour towards them-selves, adults and even their peers

Teaching them about the consequences of using drug’s

Talking to children about having sex at the early age and the consequences of it like teenage pregnancy, HIV/Aids, getting STI’s

Getting help for the children that have been abused

COMPANY : Love life OrganizationNGO

POSITIONS HELD : Peer Educator (Mpintshi)

DATES : February 2008-November 2008

DUTIES :

Going to schools to talk to children about any issues they may have at school or at home

Helping children with any problem they may have physical or emotional

Making children feel comfortable to talk to me with their issues as a peer friend

REFERENCES

NAME : Mr Seneliso Shabangu

COMPANY NAME : Shabangu Attorneys

POSITION : Managing Director

CONTACT NUMBER : 033-***-****/084-***-****

NAME : Mr Zethule Ndimande

COMPANY NAME : Shabangu Attorneys

POSITION : Attorney

CONTACT NUMBER : 033-***-****/062-***-****

NAME : Mrs Serisha Abrahims

COMPANY NAME : Xcellerate Outsourcing (NDC)

POSITION : CBN Supervisor

CONTACT NUMBER : 073-***-****

NAME : Mr Mondli Mncube

COMPANY NAME : Assupol Life

POSITION : Sales Manager

CONTACT NUMBER : 083-***-****/031-***-****

NAME : Mr Paris Dlamini

COMPANY NAME : Ekuseni Personnel Consultant

POSITION : Managing Director

CONTACT NUMBER : 033-***-****

NAME : Mr Mduduzi Pashe

COMPANY NAME : Ekuseni Personnel Consultants

POSITION : HR Manager (Project coordinator)

CONTACT NUMBER : 072-***-****/033-***-****

NAME : Miss Khethani Mncwabe

COMPANY NAME : Love Life Organization

POSITION : Area Coordinator

CONTACT NUMBER : 073-***-****

Contact this candidate