Manager Sales

SUDIPTO SOM

Contact Address: *** ******** ******, *******, **** Floor, NW Kolkata 700029, India.

Ph No.:+91-33-246*-****, +91-933**-*****, Email ID: **********@**********.***

Languages Known : English, Hindi, & Bengali

Career Profile

Over twenty years of domain knowledge in managing customers / sales.

Able to initiate talks, negotiate and resolve matters, at all levels.

Ability to sustain strategic relationships over a long period of time.

Strong communications, multitasking and interpersonal skills.

Unique experience of working in various metros and manage diversities at work place.

R K Enterprise - Kolkata

Feb 2019 till date

Vice President

Role and Responsibility

Key player in a startup venture (MedinIndia) in medical tourism which provides comprehensive medical services to patients from Bangladesh and other neighboring countries.

Exports to select companies in Bangladesh.

Forum Group of Companies - Kolkata

Jan 2014 – Dec 2018

Executive Officer to Managing Director,

Role and Responsibility

Maintain communications with Government agencies, Real Estate bodies, Chamber of Commerce and other related associations/ bodies.

Learnt essential aspects of Property Management.

Reliance Communications Limited – Mumbai/Kolkata

Oct 2009 – Sept 2012

Customer Services Lead – Corporate Accounts, West Bengal

Role and Responsibility

Retention and enhancement base of Revenue Earning Customers (Corporate - Postpaid model), and thereby minimizing churn. Ensured 100 percent retention of customers.

Managing Customer expectations by timely resolving of issues and creating Customer delight.

Managing performance of a reporting team of Relationship Managers.

Oct 2004 – Sept 2009

Key Account Senior Manager- Corporate Accounts, West Bengal

Role and Responsibility

Provide telecom solutions for complex Corporate requirements and exceed acquisition/sales targets mentioned in AOP.

Organise trade meets & events for the End Consumers.

Monitor and guide performance of channel partners and team of Sales Associates.

Dec 2002 – Sept 2004

Operation Lead – Eastern India

Role and Responsibility

Oversee pre & post readiness for Retail launch of services across major metros

Establish Retail presence in Tier II cities in Eastern India (West Bengal, Bihar, Jharkhand) by coordinating with Central Project team, Local Architects & Contractors, for timely completion of the exclusive Company outlets in these towns.

Was a part of a team which increased tele - density from 40 to 80 percent within five years of launching services.

BALLARPUR INDUSTRIES Ltd

(APR Packaging - Secundrabad) – Kraft Paper Manufacturing Unit

Jan’02 – Nov’02

Manager, Business Development

Role and Responsibility

Develop indigenously manufactured Paper bags made from Kraft Paper and which was earlier imported, and which is required for exporting tea. This helped to reduce costs and increase reliability and save foreign exchange.

(Global Green Company – Bangalore) - Food Processing Unit

Jan’99 – Dec’01

Asst. Manager, Marketing Services

Role and Responsibility

Develop robust Marketing plan by identifying unique point of consumption. Lead a team of marketing professionals across the country to tie up with clubs, restaurant chains & caterers, and build customer loyalty programs according to geographies, tastes & preferences.

Event Poona Pvt. Ltd - Pune

Oct’97 – Dec'98

Marketing Head

Role and Responsibility

Conceptualize; and execute Retail promotions, Brand launches and other customer centric activities. Measure and evaluate the impact of such programs through customer feedbacks and implement corrective actions.

ThyssenKrupp Industries India - Pune

Apr’96 – Sep’97

Executive, Corporate

Planning & Services

Role and Responsibility

Support Office of Managing Director in providing company updates, design of marketing collaterals and participation in fairs & exhibitions.

Publish monthly Indian Industry report which is circulated in Group Companies, worldwide.

Expresso Sportswear - New York, USA

Aug’93 – Dec’95

Manager Sales, Chain Stores

Role and Responsibility

Overlook sales with major chain stores based in the East Coast. Through regular market visits gathered latest fashion trends and provide inputs to the Product Development Team.

Education :

1993 B Sc (Double Major in Economics & Marketing), University of Wisconsin, La Crosse, USA.

1987 B.Com, Calcutta University, Kolkata.

1987 Diploma in Computers from Sascon Pvt. Ltd., Kolkata.

1985 La Martiniere for Boys, ISC (Standard XII), Kolkata.

1983 La Martiniere for Boys, ICSE (Standard X), Kolkata

Extra Curricular Activities :

Vice-President of International Student Organisation (UWL -USA)

Student Senator – University Student Senate (UWL - USA).

Founder Member of PLAID, (People Learning About Individual Differences) Diversity Committee of UWL.

Outstanding Member - Interact Club of La Martiniere (Kolkata). Rotary International, R.I. District 3290

Alumni representative for UWL-USA in Kolkata, and participate in Education Fairs organized by USIEF & others.

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