GILBERT BRISTOL SANTIAGO

Rashidiya *, Ajman, U. A. E.

Mobile No.: 054-***-****

Email Address: adeg3n@r.postjobfree.com

OBJECTIVES:

An enthusiastic, hard working and competent person who possess required physical, mental and emotional strength to stand up to the rigors of a demanding job. Key qualities include being able to provide a customer needs and concerns, coping with disturbance in high pressure situations, willingness to work on a rotated shift and being able to react quickly to work pressures.

Having a genuine passion to any opportunity, with a strong aspiration to provide the highest level of service to customers, my career objective is to obtain a position commensurate with my qualifications and to practice and improve my skills, knowledge and attitude that can contribute in achieving your company’s goal and objectives.

WORK EXPERIENCE:

Fairmont Ajman

Team Leader

Ajman,U.A.E

September 22,2019-May 20-2020

Supervised employees by inspecting cleaned rooms, running safety meetings, and training employees.

Ensured appropriate maintenance of all housekeeping equipment and tools.

Maintained inventory of tools and supplies used in housekeeping activities

Assign workers duties and inspect work for conformance to standards of cleanliness.

Examine rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and make recommendations to management.

Holiday Inn Express Housekeeping Supervisor

Dubai, U.A.E

April 2016- Present

●Oversee the work of housekeeping staff

●Supervise housekeeping staff and conduct detail inpection of all rooms and service areas

●Ensure trainings of new hires.

●Create reports for higher managements.

●Inspect guest rooms prior to checking in

●Plan schedule sfor housekeeping staffs

●Hand out individual work assignments

●Issue supplies to housekeeping staff ath the beginning of each shift

Holiday Inn Express Housekeeping Department Service Coordinator

Dubai, U.A.E

March 2014- March 2016

●Sign for and receives materials and products that comes to the facility

●Involves in the inventory of the materials used in the facility

●Maintains orderly storage of the materials used in hotel

●Ensures invoices are being paid and maintains orderly filling systems for incoming and outgoing invoices bill payment.

Holiday Inn Express Housekeeping Attendant

Dubai, U.A.E

February 2013- February 2014

●Clean rooms, lounges, lobbies, bathrooms and hallways

●Vacuum and wash carpets and rugs

●Empty wastepaper baskets and ashtrays

●Transport trash to waste disposal equipment

●Dust and polish wooden surfaces and furniture

●Replace light bulbs and repair fixtures

●Replenish bathroom and mini bar supplies

Prime Builders Incorporated Data encoder

Ayala Ave., Makati City, Phil., 2011-2012

●Main tasks as a data encoder performs in accordance with encoding production standards of the company and makes any office work with the use of computer or other data processing equipment.

●Data Entry, specialized entering records of sales, inventories of products, monthly reports for staffs attendance and performance other administrative tasks like memorandum, business letters, sending mail, faxes, and email as per request by the management.

●Double-checking the data to make sure that the data being entered is correct in accordance with the procedures outlined by the organization or

management.

●Responsible for formulating data into readable reports that the management can easily understand.

Kawloon House Restaurant Waiter

Delta Building, West Avenue, Quezon City 2006 – 2008

●Prepares table for meals, including set up items such as linen, silverware and glassware.

●Greeting guests (with eye contact and smile).

●Escort guests to their tables.

●Present menus to the guests and answer questions about menu items, or making recommendations.

●Present wine list and describe or recommend wines to the guests.

●Taking food and drink orders.

●Present and serve wine (into the proper glass if they requested wine).

●Serving food and drinks (older ladies first).

●Check with guests to ensure that they are enjoying their meals and take action to correct any problems.

●Remove dishes and glasses from the tables for cleaning.

●Dealing with bill payments

Save More Supermarket Merchandiser

Riverbanks Mall, Marikina City, Phil., 2005-2006

●Organizing the effective and efficient utilization of store space

●Combining colors and styles and putting outfits together

●Working closely with the management and marketing team to increase sales.

●Recommending brand, price point and buying depth strategies

●Communicating with other retail channels on overall business plans.

●Coordinating store display in line with brand guidelines and strategy.

●Analyzing sales figures and forecasting future sales volumes.

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EDUCATIONAL ATTAINMENT:

Araullo University

Bachelor of Science in Criminology Cabanatuan City, Philippines

SY 2002 – March 2005 (undergraduate)

Datamex Computer Technology Associate in Computer Technology Aurora Boulevard, Cubao Quezon City SY 2009 – 2011 (vocational course)

Personal

38 years old, married, 5”8 in height, of excellent health, 130 lbs., efficient, focused, flexible, hardworking, highly driven

SPECIAL SKILLS: Computer Literate (MS Office), Excellent Typing Skill

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