B.KARTHIK
C O N T A C T
971******* Skype
************@*****.*** No.1855,EWS vasantham
colony,Anna nagar,Chennai-40.
To take up a challenging job, which can utilize my potential and capability, where I can apply my knowledge, that I have learned and gained in my practical experience in meeting the challenge of real life Projects, where I can contribute my skills for growth of the organization.
E D U C A T I O N
MBA IN (INTERNATIONAL BUSSINESS MANAGEMENT),UNIVERSITY Of MADRAS,CHENNAI(2019 – 2020).
B.E(MECHINICAL ENGINEERING) Madha engineering college,Chennai
(2002 – 2006).
K E Y S K I L L S
Analytical thinking, planning
Strong communication
Accuracy and attention to details
Organization and prioritization
Problem solving Team leadership
KEY ACCOUNT MANAGER
Genie trans india pvt ltd,CHENNAI-(5 November 2018-16 March 2020)
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long- lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
DEPUTY MANAGER
VISION HIRE,CHENNAI(5 Oct 2016 TO 25 august 2018) in HYDERABAD.
Handling of sales and operations of the events.
Coordinate with hotel management,corporate clients for the events
Need to promote brand marketing
Directs events team and staff and oversees all operations from development, production, right up to delivery.
Coordinate and implement all operations within an event, including, but not limited to: staff, food, beverage, AV / tech support, set up, decor and payment
Contact point for all clientele; ensured host of event was pleased whilst building strong communication ties and excellent rapport.
Liaise with different departments to guarantee successful events; such as marketing, sales team, restaurant management team and lead chefs.
Responsible for all event staff, hires and trains new employees as well as provides leadership, motivation, direction and support to current team.
Sr. Marketing executive
Prenakx Habitat Pvt. Ltd. (Interior Showroom) - from (21st Dec 2015 to 29st Aug 2016).
Generate leads and sales opportunities to meet the company's Business and growth plans and the sales targets and manage the communication with the clients, making sure all client requests/inquiries are attended to.
. Establishing market penetration in Commercial Interiors and generating opportunities through contacts,networking and associations.
Identifying and winning major fit-out projects, developing intimate knowledge of key accounts and responding quickly and effectively to tender
Liaise with the design and execution teams throughout the process to make sure all client requirements are met. Negotiate agreements in coordination with the other departments and the senior management.
Sr. Sales Consultant,
SPS HYUNDAI(3rd April 2015 to 14th Oct 2015).
Achieved and maintained the highest levels of customer service and satisfaction. Maintained detailed record of individual customers' buying habits and preferences.
Contacted customers to notify them of special sales through email, direct mail and phone campaigns
Resurrected inactive accounts through consistent sales calls and incentives.
Developed loyal customer base and increased sales volume through personal attention to customers.
Served on Employee Council to represent grievances and advance creative thinking of sales personnel.
Organized General Sales Manger's New Owner Seminar initiative and provided professional catering service.
Developed and facilitated telematic and GPS technology training for sales staff.
Measurably improved dealership's overall customer retention.
Sr. Sales Consultant
RAMKAY FIAT (23rd march 2014 to 5th march 2015.)
Demonstrated all vehicle features to customer.
Matched subprime customers with proper vehicles in order for them to secure a loan.
Completed yearly certifications on all new vehicles.
Coordinated dealer-to-dealer trades and controlled inventory.
Ensured maximum profitability in each transaction by up-selling finance products.
Maximized dealership sales by meeting or exceeding monthly sales quotas.
Established long term relationship with customers developed a pattern of repeat sales, client loyalty and referrals.
Sr. Sales Consultant(8th Aug 2011 to 5th Feb 2014)
BALAJI AUTOS (MAHINDRA & MAHINDRA)
Dealing with small segment of LOAD commercials Vehicles from
Demonstrated all load commercial vehicle features to customer.
Matched subprime customers with proper vehicles in order for them to secure a loan.
Completed yearly certifications on all new vehicles.
Coordinated dealer-to-dealer trades and controlled inventory.
Ensured maximum profitability in each transaction by up-selling finance products.
Maximized dealership sales by meeting or exceeding monthly sales quotas.
Established long term relationship with customers developed a pattern of repeat sales, client loyalty and referrals.
Own business
Computer & hardware service from (7th January 2010 to 25 june 2011).
Selling of computer sales.(branded)
Rentaling of computer(corporates clients,events,colleges,students).
Assembling of computer.(as clients)
Computer Hardware replaceing (service).
Service Advisor
LANSON TOYOTA (1st Nov 2006 to 31st december 2009)
Greeting customers and scheduling service appointments
Cataloguing customers concerns and comments
Writing service orders and descriptions of problems and repairs
Translating customers’ repair problems into standard repair terminology
Explaining repairs to customers
Test-driving vehicles to confirm service repairs
Estimating the cost and time needed for repairs
Handling customer complaints
EDUCATION
Pursuing-MBA in Madras University
62% - B.E Mechanical Engineering in Madha Engineering College (2002-2006)
56% - HSC in Velankanni Matriculation Hr. School,Chennai-83(2002)
60% - S.S.L.C in Velankanni Matriculation Hr. School,Chennai-83(2000)
ADDITIONAL SKILLS:-
PGDCA- MS-Dos, Unix/Linux, Excel, Power point, Internet & Email, Ms-Office, C++, Visual Communication.
Diploma in Autocad, Designing - 2d & 3d Drafting, Auto lisp, & visual lisp,
LANGUAGE KNOW
English: Read & Write & Speech
Tamil: Read & Write & Speech
Hindi: Read & Write & Speech
Malayalam &Telugu: Can understand
Personal details
Date of birth : 16/7/1984 Sex : Male
Nationality : Indian
Marital status : Single
Declaration:-
I hereby declared the above information’s are true to my knowledge.
Date: Signature
Place: Chennai B.KARTHIK
R E S U M E O B J E C T I V E
P R O F E S S I O N A L E X P E R I E N C E