Manager / General manager / Operations

Alex Brett

PERSONAL DETAILS

Surname: Brett

First Names: Ian Alexander

Known as: Alex

ID Number: 650-***-**** 085

Date of Birth: 24 August 1965

Gender: Male

Marital Status: Partnered – Niven Jageman

Nationality: South African

Home Language: English

Other Language: Afrikaans (fluent)

Health: Excellent

Driver’s license: code AB

Contact Number: +276*-*******

Email: *****.*****@*****.***

EDUCATION

Primary Education 1971 – 1978

Howick Pre-primary School and Howick Primary School

Secondary Education 1978 – 1982

Linpark High –Pietermaritzburg

Achieved: Matric

Tertiary Education 1983 to date

Diploma, Agriculture – PTA Technikon (Incomplete)

Customer Care Certificate – MacRib in-house training program

Management Development Program – Spur In-house program

Health & Safety Program - SAINT & Action Training

M1 – First Aid level 1 – exp.date 17.01.2015

F2 – Basic Fire Fighting – exp.date 19.01.2014

H1 – Safety, Health and enviro Rep – exp.date 18.01.2014

IR Disciplinary Hearings & Chairing

Personal Achievements

1983 ROCCI Chamber of Commerce – Business of the Year

1998 Style Magazine features -Wedding of the Year

-Function set-up (various)

2005-2008

Trade Shows – India Trade Expo & Afro-Asian Trade Expo

2000 Set-up of carvery at Spur outlets

2003 Functions account NU-METRO (Prive – Rosebank)

2018-2020 Exec Secretary WCHA

2019-2020 Exec Member Wild Coast Jikeleze Assoc

Hobbies, sport and Interests

Nature and gardening

Running and drag racing

Reptiles

Community Projects

Sea View community centre – Port Edward (Sun International)

Sub substance fishing - HITW

Madasheni Community centre & Orphanage

House of Angels – Coffee Bay

WORK HISTORY

December 2019 – June 2020 : Resort manager – Cremorne Estate, Port St Johns

Full management responsibility of operations across all departments.

Termination: Resigned due to COVID 19

September 2018 – December 2019: Operations Manager – Crawfords Beach Lodge / C Club, Cintsa East – east London

KPI’S monthly. Full guest relations in regard to departments and Resort guest relations. Managing maintenance, upgrades and building works. VIP guest tours. HR responsibilities – Disciplinary action and training of staff.

Accounting activities of units and use of Pastel together with compilation of accounting books for accounting department. Attending various Trade shows regarding Tourism and marketing

C Club the quoting of functions and various Music festivals together overseeing management through to closure of event.

Termination: Take on a Senior Position

December 2016 – September 2018: General Manager – Ocean View Hotel, Coffee Bay

Responsibilities: Full Food and Beverage management, Kitchens, Restaurant, Functions, Bars. Stock control and daily variances. Negotiations with suppliers and ordering of all stock for various departments and outlets. Budgets and costing’s; daily cash control and monthly financial reporting. Menu setup and configuration. KPI’S monthly. Full guest relations in regard to departments and Resort guest relations. Overseeing of Reception, reservations and bookings – check in and out. Managing maintenance, upgrades and building works. VIP guest tours. HR responsibilities – Disciplinary action and training of staff. Attending various Trade shows regarding Tourism and marketing.

Hotel Sold to Russel Kruger – did 3 month hand over and reverted to June /July / August ‘ 2019 as consultation management to revive standards.

Termination: Due to sale of business but transfer to Holding owners Crawford’s Beach lodge

November 2014 – December 2016: Lodge Manager / Botleng Lodge – Trading Post Adventures, Ramabanta, Lesotho

Responsibilities: Full Food and Beverage management, Kitchens, Restaurant, Functions, Bars. Stock control and daily variances. Negotiations with suppliers and ordering of all stock for various departments and outlets. Budgets and costing’s; daily cash control and monthly financial reporting. Menu setup and configuration. KPI’S monthly. Full guest relations in regard to departments and Resort guest relations. Overseeing of Reception, reservations and bookings – check in and out. Managing maintenance, upgrades and building works. VIP guest tours. HR responsibilities – Disciplinary action and training of staff. Involved closely with the upgrading and expansion of the lodge, taking it to the next level of grading.

Termination: Residence permit and return to previous employer

August 2013 – Nov 2014: General Manager – Ocean View Hotel, Coffee Bay

Responsibilities: Full Food and Beverage management, Kitchens, Restaurant, Functions, Bars. Stock control and daily variances. Negotiations with suppliers and ordering of all stock for various departments and outlets. Budgets and costing’s; daily cash control and monthly financial reporting. Menu setup and configuration. KPI’S monthly. Full guest relations in regard to departments and Resort guest relations. Overseeing of Reception, reservations and bookings – check in and out. Managing maintenance, upgrades and building works. VIP guest tours. HR responsibilities – Disciplinary action and training of staff.

Termination: Allowing Owners children to take ownership

Dec 2012 – July 2013: F & B Manager – First Resorts (Hole-In-The-Wall Hotel)

Responsibilities: Full Food and Beverage management, Kitchens, Restaurant, Functions, Bars, On site Shop. Stock control and daily variances. Ordering of all stock for various departments and outlets. Budgets and costing’s. Menu setup and configuration. KPI’S monthly. Daily turnover figures. Full guest relations in regard to departments and Resort guest relations. Running of Reception, bookings – check in and out plus assisting as Resort Operations in absence of GM.

Dec 2008 – Nov 2012: Contracts / Operations Manager – Royalserve (Wild Coast sun)

Responsibilities: Full management control of Wild Coast Sun Contracted Housekeeping from complex entry, casino, offices, public areas, banqueting areas, functions, kitchens, restaurants, golf club and water park, inclusive of Laundry for 3 years. (Staff of 122 / 10 supervisors / 2 managers on a 3 shift 24hr rotation.) Recruiting and training of staff, financial control, budgets, wages and salaries. Relationship building and client liaison with all departments, queries and complaints. Daily liaison with maintenance, F & B and Sun International executive and Ops management. All the above is included but not limited to.

July 2008 – Dec 2008: Operations Manager – Royalserve (KZN – Regional office)

Kindly note that RoyalServe was formerly known as Rebserve

Responsibilities: Management of various Sites ranging from Office blocks, VIP Apartment block, MTN Head Office and customer centre, as well as outside events like the Durban July.

Feb 2008 – Jun 2008: Contract Manager – Rebserve Hospitality services (Sibiya)

Responsibilities: Full management control of Sibaya Sun Contracted Housekeeping from complex entry, casino, offices, public areas, banqueting areas, functions, restaurants inclusive of Hotels Royal Sibaya Hotel – 36 Rms and Lodge – 118 Rms . (Staff of 174 / 10 supervisors / 4 managers on a 3 shift 24hr rotation.) Recruiting and training of staff, Financial control, budgets, wages and salaries. Relationship building and client liaison with all departments, queries and complaints. Daily liaison with maintenance, F & B and Sun International executive and Ops management. All the above is included but not limited to.

Aug 2005 – Jan 2008: GM / Functions Manager / F & B Manager - Presburg Trading (Golden Horse Casino)

Responsibilities: Full running of complete Banqueting centres ranging from 10 seated to 680 seated, Restaurants from breakfast to dinner inclusive of full buffet restaurant Boston BBQ - 110 dishes, Silks – Indian cuisine, Café Cavello Hotel serviced restaurant and Fast food outlets. Banqueting- includes initial meeting with client, costing and quoting on function to setup and running of functions to finial client satisfaction. Budgets and costing’s. Employment and training of staff.

Jan 2004 – Jun 2005: Functions Manager – Cuisine Bon Vivant (CBV)

Responsibilities: Full operation of Function liaison from wedding venues to various Stadiums across the Gauteng region. Setup and coordination of various Private boxes at stadium games, soccer, rugby, cricket. Co-ordination from Factory production of food, loading of trucks, un loading and function layup to clear up.

Oct 2001 – Jan 2004: GM – New World Hotels / Brazilian Rosebank cc / Terrace Café

Responsibilities: Management of Hotels (5) ranging from 1 star to 4 star Hotels and lodge. Full management incumbent and control, inclusive of HR and F & B Management.

Sep 1986 - Sep 2001

Company

Position

Location

Montexa Spur – Monte Casino

Manager

Johannesburg

Homemark

Warehouse Manager

Johannesburg

MacRib

GM Restaurant Ops

Johannesburg

Academy for Mathematics

Sales Manager

Cape Town

Sun International

Kalahari Sands Hotel

Restaurant Manager

Windhoek

Fisherman’s Kitchen

Manager

Pretoria

Aug 1983 – Aug 1986: Township Manager – Department of Co-operation and Development / Department of Constitutional Development

Jan 1983 – Aug 1983: National Serviceman – SADF

1979 – 1982: General hand – Celtis Kloof Nursery

References:

Crawfords Beach Lodge / C Club / Ocean View Hotel

Lyn Crawford – +278*-******* – **********@*******.***

Ian Crawford - +278*-******* – **********@*******.***

Presburg Trading: Boston BBQ

Val (Varishika Premrajh) - +276******** – *********@*******.***.**

Cuisine Bon Vivant

Petro Hillhouse - +278******** – **********@***.**.**

First Resorts

Gerhardt Mynhardt – +277*-***-**** - Gerhardt Mynhardt (******@********.**.**)

Royalserve

Wim Groenwald – 082-***-****

Department Co-operation and Development

Peter Walters – 033-***-**** / 082-***-****

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