SmileDirectClub Sales Associate / Dental Assistant
Resume:
Sahil Amar
San Jose, CA *****
*****.**.****@*****.***
Objective:
My objective is to obtain a position in a medical setting, which effectively utilizes my knowledge of empowering individuals through their health. My current expertise lies within creating change through clear aligner products. My background revolves around dental assisting, which eventually lead to more management type positions in dental offices and dental organizations. As I grew from dental assistant to office manager, I learned that my ability to work with minimal direction, make independent decisions, set priorities, work in dynamic environments while being detail oriented helped me reach the success I have today. My passion for learning new things allows me to continue to grow professionally. I strive to add value and help achieve company mission and vision. My strong communication skills and ability to work well with both hands allows me to greatly increase the efficiency of the provider in the delivery of quality health care. I am an experienced individual with a demonstrated history of working hard in the medical industry.
If you are looking for an energetic, passionate, and confident team member who can provide a smile every day at work, I am your dedicated member. Key Qualifications:
Knowledge of working in laboratory environment, validating, reporting, and presenting results.
Able to confidently communicate at wide variety of levels from individuals, to teams and leaders.
Detail oriented with focus on delivery of assigned work and customer satisfaction.
Profound ability for process optimization.
Meticulous use of Office 365 to create cloud database to track metrics
Behavioral Skills: Communication, problem solving, teamwork, leadership, organizational skills.
Innovative.
Employment History:
SmileDirectClub, Smile Guide, May 2019 – Present
• Empower potential customers to achieve a smile they'll love in order to gain a lifetime supply of confidence all through an engaging 30+ minute presentation with excitement and passion!
• As a brand ambassador for SmileDirectClub, I have consistently provided results over the last 15 months while promoting SmileDirectClub culture in the WeWork Tower of San Jose.
• Work in a dynamic, high energy environment where team members engage with customers to form a genuine connection to keep them excited about their journey to a more confident smile.
• Demonstrated ability to develop, optimize, effective selling messages and presentations.
• Routinely leading in sales in the LA-Central district week over week and month over month. Given the prestigious accolade of becoming Smile Guide of the Month as a newbie out of our whole district (16 shops) in November 2019 for creating scripting that drastically improved sales.
• Able to confidently speak to my peers on my success to promote growth within the team. Having seen approximately 900 guests thus far, I am heading towards $1 million in sales.
• You'll frequently see my name in 5 star yelp and google reviews. Gentle Dental, Dental Assistant, February 2019 – May 2019
• Support providers and the hygienist to promote an efficient workflow for our daily schedule.
• Able to create treatment plans that best benefit our patient’s oral health and verify insurance coverage to ensure efficient and maximal use of dental benefits.
• Creating CareCredit profile for customers to set a financially responsible payment method.
• Treatment generally consists of probing, local anesthesia, scaling and root planing with a ultrasonic cavitron, hand scaling, antiseptic iodine irrigation, prophy cup polishing, Arrestin, and laser decontamination.
• After 6 weeks, we re-evaluate all patients via probing to ensure reduction of pockets.
• Additionally support specialists (periodontists, maxillofacial surgeons, endodontists, pediatric dentists) for a variety of specialized surgeries that require a hands-on approach. Indian Health Center of Santa Clara Valley, Dental Assistant, October 2018 – January 2019
• A dental assistant at the Indian Health Center which operates as one of the most professional and caring dental clinics in Santa Clara Valley.
• In charge of managing a complex schedule working with several providers ensuring to document treatment on eClinicalWorks Health Portal.
• Work with many in and out of network insurances to obtain breakdowns and fees.
• Proficiency with new systems to maintain digital dental records and digital x-rays creating a more efficient method of managing an office’s documentation.
• Vast knowledge of preventative dentistry, restorative dentistry, prosthetics, oral surgery, and periodontic care.
Mission Hills Family Dentistry, Office Manager & Dental Assistant, March 2018 – January 2019
• Management of a satellite office of Mission Hills Family Dentistry alongside assisting Dr. Pinal with treatment
• In charge of accounts receivable, billing, reception, creating treatment plans, checking in and walking out patients as well as assisting those very patients with their treatment.
• Work with many in and out of network insurances to obtain breakdowns and fees.
• Proficiency with Eaglesoft systems
Mission Hills Family Dentistry, Dental Assistant, January 2018 – January 2109
• Assist Dr. Gayatri Sakhrani during a variety of treatment procedures (restorations, crowns, bridges, take impressions and more)
• X-ray certified (proficiency with FMX with use of Rinn)
• Standard upkeep of office including cleaning and replacing filters, properly cleaning and sterilizing instruments, prepping trays for various procedures, and maintaini office cleanliness.
• Experience in various lab activities such as pouring molds, creating night guards, and essix retainers.
• Provide oral hygiene instructions to patients alongside topical fluoride application and flossing patient’s teeth.
• Assist our oral surgeon Dr. Jeffery Takai for various oral surgery procedures (bone grafts, extractions, implants, consults, and more).
• Assist our oral surgeon. Chirag Patel for various oral surgery procedures (bone grafts, extractions, implants, consults, and more).
• Assist our Dr. Jagruti Upadhyay for various endodontic surgeries such as root canals. Theranos, Customer Service Associate, October 2015 – September 2016
• Provide day-to-day customer support for dynamic company-wide operations to providers, patients, technicians, and Clinical Lab Scientists all whilst ensuring all service levels are met and personal health information is within HIPAA and FDA regulations.
• Responsible for all tracking of provider requests such as: add-ons, redraws, lab order documentation, and billing documentation using LIMS and other program suites.
• Organize internal performance and relevant customer tracking data to generate reports for management review using call logs and LIMS.
Education:
Bachelor of Science in Biological Sciences. Emphasis in Medical Microbiology. University of California, Davis June 2014
Radiation Safety Certificate
Roseville Dental Academy March 2018
Dental Practice Act
Dental Advantage Career Training December 2018
8 Hour Infection Control
Dental Advantage Career Training December 2018
CPR Certificate
American Academy CPR First Aid Inc. January 2018 Key Extracurricular Activities:
● Honorable Member of Pre-Dental Society
● Clinical Member of Clínica Tepati
● Member of Bhagat Puran Singh Health Initiative
● Member of Cal Aggie Alumni Association
● Cryo-Electron Microscopy Expert in Dr. Holland Cheng’s HIV Lab
● CDA Cares volunteer
● Children’s Health Initiative Project creator
Contact this candidate