Richard Palmer
************@*****.*** •
**** ******* ****, **********, ** 15212
EDUCATION
Allegheny College, Meadville PA
B.A. English, May 2007
EXPERIENCE
Working America – AFL – CIO
Field Director, July 2014 – Present
● Managing and facilitating field canvass operations in Southwestern Pennsylvania.
● Training canvassers on fundraising, voter contact, and membership.
● Presenting weekly briefings to staff and regional leadership to develop canvassers’ skills.
● Reviewing and reconciling anecdotes from previous canvasses to provide the appropriate feedback to canvassers and create strategies for future canvasses.
● Preparing payroll, maintaining field equipment, filing daily paperwork. PCN: Professional Closing Network
Client Relations Coordinator, July 2015 – July 2016
● Placed orders for multiple title companies simultaneously.
● Scheduled real estate closings for attorneys required to be present during real estate closings.
● Analyzed compliance with real estate closing requirements in various states.
● Transmitted and communicated information among closing attorneys, title companies and the borrowers.
PNC Bank
Loan Closer, March - December 2012
● Assessed customers’ needs and educated customers on a variety of loans.
● Organized and maintained accurate account information to process loans. LSI A Lender Processing Company
Quality Control Analyst, October 2008 - December 2011
● Proofread home valuations and full appraisals submitted by real estate agents, and trained other analysts to perform the same.
● Promoted to Department of Disputes to evaluate, critique, and reconcile home valuations and appraisals provided by real estate agents.
SKILLS
Software Abilities
MiniVan Public Speaking
Microsoft Office Training Experience
Google Docs Copy Editing
Windows & Mac OS Data Entry