Customer Service Data Analyst

Tim Prozeller

**** ******* ******, *** *******, *0002

818-***-**** ● *****@*****.***

SUMMARY OF SKILLS

Degree in Electrical Engineering with some experience in the Aeronautical field

Excellent communication skills with the ability to multitask efficiently and learn quickly

Detail oriented, organized individual with great time management skills

Able to work well under pressure and maintain professionalism in any work environment

EMPLOYMENT HISTORY

Data Analyst

UDT Sensors, Hawthorne, CA

Conducted routine data analyses ensuring all parts were up to code and reporting any defects to appropriate personnel

Maintained a daily report of analyzed data that was turned in to supervisor for review

Monitored and observed production in warehouse environment for data reporting

Flight Test Associate

Burbank Aeronautics, Burbank, CA

Programmed computer software for flight test, purchasing and accounting departments

Conducted flight tests to capture sound absorption data

Performed general office work in purchasing department assisting with spreadsheets, and resolving numerical errors

Sales Associate

Payless Shoe Source, El Monte, CA

Itemized and totaled customer merchandise selection at checkout counter, using cash register, and accepted cash or charge card for purchases

Stocked shelves, racks, cases, bins with new or transferred merchandise

Assisted in the training of new employees, ensuring all company protocol was followed and guidelines were implemented

Provided customer service, answering general inquiries regarding store merchandise as well as handling customer complaints and resolving any conflicts that may have occurred

Responsible for opening and closing store, ensuring all registers balanced at the beginning and end of each shift

Made weekly deposits to bank

EDUCATION and CERTIFICATIONS

Bachelor of Science in Electrical Engineering

California State University Los Angeles, Los Angeles, CA

Customer Service Training

Chrysalis, Los Angeles, CA

High School Diploma

Arcadia High School, Arcadia, CA

Contact this candidate