Service Representative Assistant
Resume:
Hestia Mendoza
*** ******* **** ****** ****** Lipa City
Batangas Philippines 4217
*********@*****.***
CAREER OBJECTIVE:
To find a work where one has opportunity to apply one’s knowledge and further the skills and abilities in the chosen field of specialization.
EDUCATIONAL BACKGROUND:
Elementary: The Mabini Academy
Balintawak St., Lipa City
1999
Secondary: New Era University
Villa San Jose, Marawoy Lipa City
2004
Tertiary: Associate in Health and Science in Education Lipa City Colleges G.A. Solis St., Lipa City
2004-2006
Training Attended: Call Center Agent Course (Tesda) Trilink Training and Development Corporation
January 2014-April 2014
Career Experiences:
Teletech Lipa City Site Customer Service Representative United Healthcare Group Dental and Vision Department June 2015 - April 2018
-Customer service representative handling dental eligibility,benefits,claims and provider credentialing. I was also cross trained into handling vision account. Dental Insurance Specialist at Eassists
April 2018 – March 2019
-I was a virtual assistant handling phone calls from different insurances in US to gather all the benefits of our doctor’s patient and was also in charge on training new hired employees of Eassist. Virtual Assistant at Lollipop Pediatric Dentistry
October 2018-March 2020
-Calling different dental insurance company in U.S. to obtain our patients dental eligibility and benefits. My task also includes inputting patient’s information to a dental software called Open dental and patient's scheduling and requesting medical records. Admin/Phone Support at Fast PromoUSA
March 2020- April 2020
-Administrative assistant handling research,appointment setter,email sender and data entry of a real estate photographer from Florida.
PERSONAL BACKGROUND: Born on July 31,1986 in Lipa City,Batangas. Speaks English and Filipino. Knowledgeable in Microsoft Office, G-suite, and other Dental applications like Open Dental. I hereby certify that the above information is true and correct in as much as my knowledge and beliefs are concerned. I am looking forward to hearing from you soon.Thank you so much.
Hestia Mendoza
Applicant
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