Manager Sales
Resume:
Patrick Supplee
Regional Manager
*******@*****.***
PO Box 791574 Paia, HI, 96779
EDUCATION
SEATTLE UNIVERSITY
Seattle, WA
B.A. Humanities (Jun 1989)
ADDITIONAL SKILLS
Business Level Analysis
Sales and Service Program Development
and Training
Community Level Outreach
Recruiting and Team Building
Planning and Budget Development
P&L Accountability
CAREER OBJECTIVE
Proactive professional with 15+ years of experience and a proven knowledge of brand management, entrepreneurial leadership, and market development. Aiming to leverage my skills to successfully fill the Hotel Manager role at your company.
PROFESSIONAL EXPERIENCE
HOTEL MANAGER - NAPUA CLUB
The Grand Wailea, a Waldorf Astoria Resort, Wailea, HI / Jul 2019 – Present
• Monitor the revenue activity of the hotel or facility.
• Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
• Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
• Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
• Manage and execute VIP Guest Service programs for the Napua Club Brand.
• Develop and implement policies and procedures for re- branding initiative of a 100 unit hotel within the hotel.
• Confer and cooperate with other managers to ensure coordination of food and beverage cost controls.
ASSISTANT DIRECTOR OF RETAIL
The Grand Wailea, a Waldorf Astoria Resort, Wailea, HI / Jun 2018 – Jun 2019
• Confer and consult with department heads to plan advertising services and to secure information on product for seven stores within The Grand Wailea.
• Assess marketing potential of new and existing store locations, considering statistics and expenditures.
• Monitor customer preferences to determine focus of sales efforts.
• Review operational records and reports to project sales and determine profitability.
• Oversee regional and local sales managers and their staffs.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs for Quicksilver/Roxy, Vissla, Toes on the Nose, Tommy Bahama, Lilly Pulitzer, and Maui Jim shops.
• Prepare budgets and approve budget expenditures. REGIONAL OPERATIONS MANAGER
Pacific Dental Services, Seattle, WA / Jan 2014 – Sep 2016
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Direct and coordinate organization\'s financial and budget activities to fund operations, maximize investments, and increase efficiency.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
• Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.
• Plan store layouts or design displays.
SENIOR DISTRICT MANAGER
Lands' End, Dodgeville, WI / Nov 2007 – Jan 2014
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs for 37 stores (WA, OR, CA, AZ, UT, MN, BC).
• Review operational records and reports to project sales and determine profitability.
• Assess marketing potential of new and existing store locations, considering statistics and expenditures.
• Prepare budgets and approve budget expenditures.
• Oversee regional and local sales managers and their staffs. GENERAL MANAGER
NIKE, Beaverton, OR / Nov 2000 – Dec 2004
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Review operational records and reports to project sales and determine profitability.
• Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
• Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
REFERENCES
References available upon request
Contact this candidate