Office Manager

GURPREET SINGH

Mobile: 750-***-**** Tel. (Res.): 017*-******* E-Mail: ********@*****.***

Seeking Middle level/senior-level assignments in Facilities / Administration Management with reputed organization

SNAPSHOT

A result-oriented professional with over 10 years’ experience in Property & Facilities Management.

10 years’ experience working at Vodafone South Ltd., MOHALI as Manager - Property & Facilities Management.

Deft at handling the facility operations and accountable for utilization and judicious deployment of resources.

Adept in drafting schedules and planning the transport routes for the employees. Managing to strike the balance between staff satisfaction & cost of operation.

Expertise in implementing cost saving measures to achieve substantial reduction by way of renegotiation, effective vendor management and establishing process driven systems.

Demonstrative excellence in handling complete facilities & infrastructure set up.

Experience in managing capacity build out from inception to completion stage on turn key basis within targeted timelines and budgets.

Resourceful in executing administrative tasks related to office property, security, transport, Housekeeping, Guest House,Travel and liaisoning with Government Bodies.

A team player with excellent verbal and written communication skills.

CORE COMPETENCIES

General Administration

Managing all the office properties about 40 including offices, Stores and warehouses, . It includes shortlisting properties, finalizing and first line rate negotiations, safety survey before finalizing the property,

Analyzing Capital expenditure on new property and operation expenses .

Managing all the office properties infrastructure, repair and maintenance of office premises like offices, guest houses, training centres, warehouses ets .

Complaint management ( R & M ) and resolutions as per the TAT

Finalizing new office properties,

Overseeing all administrative tasks across the different departments, including, maintenance of premises, coordination, transport facilities, procurement, formulation of contracts, etc.

Supervising employee amenities viz., transport arrangements, travel desk, canteen management, hotel bookings, hiring of vehicles, guest house and related contracts.

Coordinating and making arrangements for memberships of clubs and associations for the company Executives.

Introducing voice based help desk for safe and prompt transport service.

Developing a dedicated & alternate vendor source for, achieving cost effective procurement of consumables.

Managing facilities operations and process per international standards.

Minimising breakdown by awareness development in technicians about preventive maintenance.

Preparing various reports like maintenance report, weekly reports, monthly management reports etc. for clients which includes major jobs, incidence, suggestions, various consumptions like electricity, fuel, etc.

Implementing cost cutting measures towards electrical and water consumption.

Executing projects-preparation according to quotation, recommending vendors for the particular jobs with remarks/ comments and negotiation with various vendors.

Maintaining safety standards as per ISRS .

Facility Management

Handling complete Facilities & infrastructure set up, and liaising with contractors & interiors for the same.

Liaising with local statutory bodies such as Municipal Corporation, Telecommunication, Insurance, etc. ensuring smooth business operations.

Supervising maintenance of high standards of housekeeping, ensuring highest standards of hygiene & cleanliness.

Coordinating resources to align with business expectation and managing team of motivated professionals to work as a cohesive team.

./Contd….

EMPLOYMENT PROFILE

A. Since May’2008-2017 at Vodafone ( a worldwide reputed telecom company)

Vodafone India- Manager - Property & Facilities Management

Job Role:

- Handseling office Properties -Infrastructure Development -Office equipment’s AMCs

-Vendor Management -Budgeting -MIS

-Travel Desk -Safety & Security -Safety

- Facilities Management -Legal & Statutory Compliance -Asset Management

-Managing Cafeteria -Employee Relocation -Stationary Distribution

-Petty Cash Handling -Guest House Management - Handling Capex/Opex

Handling Property & Facilities Management for Punjab & HP circle.

Conducting survey, selecting, negotiating for new properties for Zonal/ Branch Office, Vodafone Stores & Warehouses.

Assisting legal for due diligence of the property.

Collecting quote from Panel of Architects. Working on BOQ, Design Specification and Finalisation.

Consulting with Architect/ Commercial Head and concerned HODs to work out lay outs.

Analysing CAPEX requirements for the property to be acquired/ modified.

Provisioning of electricity, water connections & load enhancement.

Modifying/ altering/ improving all infrastructures ensuring workstation realignment.

Accountable for:

o Vendor selection, negotiations in coordination with commercial.

o Vendor bill processing & payments (security, housekeeping, telephone, tea coffee, courier, house keeping, transport, travel, etc.).

Preparing indents/ purchase requisitions.

Finalising annual facility budget with finance. Providing monthly provisioning to finance.

Maintaining MIS under various Facility Heads.

Managing spot vehicle and dedicated vehicle requirements. Ensuring the safety & good condition of vehicles, proper documentation as per STA guidelines.

Ensuring proper approvals are in place for allocation of transport & planning for future needs.

Monitoring security at offices, stores & MSC's cell sites.

Issuing ID Card and Access Card to employees.

Performing periodic review of safety issues and periodic policy amendments.

Looking after the AMC and scheduled maintenance for fire and safety equipments.

Booking of Air/ Rail Tickets, Car/ Taxis/ Hotel as per entitlement after approval for staff & visitors.

Ensuring cost effective and comfortable travel to employee & guests.

Interacting with Contractors for resourcing security & HK staff.

Re-newing and obtaining shops and establishments licenses as directed by the Legal Department.

Enforcing strict compliance of statutory provisions by all Contractors.

Scrutinising statutory docs of vendors and settling issues on a regular basis.

Booking and coordinating of venue for conference/ functions/ celebrations, etc. after approvals.

Supporting HR, Finance, Commercial, Network & other Departments to provide support on employee engagement activities, employee welfare events, etc.

Monthly MIS of operations

Repair & Maintenance of all properties

Infra related Complaint Management

Key Highlights:

Built up infrastructure for HP Circle Office, Guest Houses, Warehouses, Vodafone Shops & Zonal Offices.

Successfully launched HP-circle by streamlining policies, vendor development like security, housekeeping, transport, travel and other facility vendors.

Setting up new Stores/offices across Punjab Circle

B. May’2005 -Apr’2008 at HFCL Infotel Ltd., Mohali as Sr. Officer – Administration & Facilities

Job Role:

-Space Management -Security -Housekeeping

-Zonal Supervision -Travel & Tourism -Cost Saving Initiatives

-AMC & Facility Agreement/ Renewals -Training & Development -Guest House/ Hotel Bookings

Handled facilities for 6 Zonal Offices across Punjab .

C. Jan’2003 - Mar’2005 at associate agency of Standard Chartered Bank, Chandigarh as an Officer

Job Role:

-Sales ( credit Cards) -Travel Arrangement -Handling Telecalling sales team

-Documentation/ MIS -

EDUCATION

Bachelor of Commercial( B. Com ) from Kurukshetra University, Kurukshetra in 2000. – ( Correspondence)

1 year Diploma in business Management from Management Studies and Promotional Institutes, Delhi- 1996

1 Year Advanced Diploma in Computer Applications

PERSONAL DETAILS

Date of Birth : 25th June 1978

Address : H No. 676, Phase – 4, Mohali, Punjab,India, PIN Code-160059.

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