Customer Service Medical

DANA L. MARX

**** ** **** ***. *** *** Fort Lauderdale, FL 33315 716-***-**** ***********@***.***

A customer service professional, who is able to resolve issues as they arise. Organized, with the ability to work under pressure with deadlines. Processing outstanding communications skills and work ethic skills.

EDUCATION

City College Expected graduate date: 06/2020 Associate of Science Degree in Emergency Medical Services

CERTIFICATIONS AND ACCOMPLISHMENTS

National Emergency Medical Technician

CPR certified

Class leader

WORK EXPERIENCE

American Medical Response Medley, FL 10/2018-03/2019 EMT/Driver

Utilized medical equipment to provide appropriate patient care, treatment and delivering patient to appropriate facility

Order supplies, check inventory, clean and sanitize inside of ambulance and stocked for current shift and for the following shift

Follows protocols to maintain safe and efficient patient treatment

Gulf Stream Park Racing and Casino Hallandale, FL 11/2016 – Present

Bartender

Able to work and remain calm under pressure during big events giving high level customer service and creating a memorable experience.

Keeping up to date on product knowledge, responsible alcohol training and serving guidelines

Absolute Canine Experience West Seneca, NY 06/2008-07/2015 Day Care Attendant

Balanced books, created spread sheets for daycare logs, completed scheduling/reservations, checked clients in and out using Kennel Connection for daycare, boarding, and training

Completed store inventory; in charge of ordering food and supplies.

Took initiative to design procedures that made current and future employees more productive and prevent errors.

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