Karianne E. Hehir

**** ** **** ***

Coral Springs, FL 33067

678-***-****

adefq5@r.postjobfree.com

RESULTS ORIENTED PROFESSIONAL

Dependable, Creative, Adaptable, Motivated, Personable Business Professional

SKILLS SUMMARY

Social & Digital Media Event Coordinating Customer Relations

Dependable / Flexible Expert Correspondence Writing Training/Supervising

General Office Skills Computer Savvy Microsoft products

QualComm Proficient Accounts Rec/Payable Project Management

Payroll/Scheduling Creating Business Plans/grants Market Research

Crafting Press Releases Website Content Mgmt. Virtual Assistance

Creating and maintaining blogs via WordPress

PROFESSIONAL EXPERIENCE

VMC (Vordermeier Management Company), Asst. Property Manager 09/19-04/20 (LAID OFF DUE TO COVID-19 PANDEMIC)

Assist in day-to-day operations of the property management company

Provide direct communication with and assistance to tenants

Respond directly and immediately to property-related issues as they arise

Procure necessary materials or services for property maintenance, as needed

Collaborate with property management team to create advertisement materials

Utilize productivity software to generate and deliver communications for tenants and other stakeholders

Respond to requests from local governments and communities to ensure legal compliance in all managed properties

Highway Emergency Local Patrol Roadside Assistance 03/16-09/19

Dispatch Supervisor, Locust Grove, Georgia (REMOTE POSITION)

Using software and strategy to dispatch calls efficiently

Troubleshooting

Working with insurance case mgrs. to resolve issues

Delegate daily tasks to other dispatchers

Oversee the productivity of each shift

Generate weekly reports and spreadsheets to owners

Train incoming dispatchers

Lead weekly meetings

Customer Service/Handling Customer Complaints

Beasley Trucking, LLC

Logistics Manager 03/2015-11/2015

Communicating between Dispatch and Driver

Running all QualComm functions

Load dispatch

Route/Time Management

TransFlo all trip information to Driver Manager

Manage and Submit weekly bills and load information

Bookkeeping

Ihop, Westminster, Colorado 08/2014-03/2015

Hostess, Server, 3rd Shift Manager

Greet, cash out guests

Serve, expedite, food running, cash handling

Handle managerial duties (be where needed)

Run daily reports

Handle weekly delivery truck

Data entry

Customer Service

Executive/Administrative Assistance

Russell Setti (Broward Soil and Water Conservation Dept. /District County Commissioner) 08/2010-08/2011

Managed Schedule

Kept Meeting Minutes

Coordinated all public/private events

Prepared contracts/proposals

Built/Maintained all databases

Managed Social Media

Managed/Maintained websites & content

Crafted Press Releases

Handles all inbound/Outbound phone calls

Ordered office supplies

Researched all pertinent information for grant proposals

Independent Contractor – Personal Business Assistant 08/2010 – Present

Managed Social Media – Facebook, campaign blogs

Maintained / responded to printed and electronic correspondence

Crafted Press Releases, Articles and Advertisements

Coordinated Media Events, Campaign organization

Business website page content management

Personalized appointment organization and task scheduling

Customer/Client Service

Chili’s, Fort Lauderdale, Florida 04/2008 – 07/2010

Server / Trainer / Assistant Manager

Performed office administration such as, inventory, invoicing and reporting daily activity to corporate headquarters.

Entrusted with access to cash safe, petty cash drawer totals and secured in store safe

Entered inventory data for corporate invoices and supply ordering

Sent invoices to corporate offices and followed-up to verify on-time delivery

Trained servers in all areas of guest services

Handled special guest requests

Customer Service

Smokey Bones BBQ & Grill, Ft. Lauderdale, Florida 03/2005 - 04/2008

Server / Five Star Trainer (Training Captain) / Assistant Manager

Trained the trainers

Handled the cash drawer reconciliation

Served guests and set satisfaction goals

Performed office administration

Customer Service

Hop's Bar & Grill, South Florida and Tampa, Florida 09/1998 - 03/2005

Server / Corporate Trainer / Assistant Manager

Trained the trainers at multiple store locations

Served guests, handled cash and ensured the perfect dining experience

Customer Service

Wexford Day School, Margate, Florida 05/2002 - 09/2003

Substituted as pre-school teacher

Office administration, data entry

Managed payroll and Parent/Teacher conferences

Mediated conflicts between parents and teachers, and between teachers and staff

Performed accounts receivable and accounts payable services

Scheduling for teachers and office staff

Customer Service

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