Medical Assistant Customer Service

Limmie E. Boyd Columbia, South Carolina

Contact Number # 303-***-****

Email ID **************.**@*****.***

Summary:

Excellent Interpersonal Skills to provide quality customer care

Highly motivated with strong work ethic and value system

Excellent phone skills, faxing, scanning, copying, customer service (face to face /phone)

Microsoft windows/word, outlook, power point, internet friendly, data entry

Education:

Associates in Applied Science in Health Sciences from ECPI University Columbia, SC

Externship with Columbia Nephrology Columbia, SC

Professional Experience:

New Age Protection INC Columbia, SC

Armed Security Guard from April 2019 to Present

Work to prevent theft, vandalism, and other criminal behaviors

Conduct security checks of premises

Escort unsecured visitors to proper areas

Write information and incident reports when applicable

Interact with local law enforcement and other security agencies on local grounds

Allied Universal Columbia, SC

Armed Security Guard from March 2018 – January 2019

Provided security for Hospital patients and employees

Incident and information Report writing

Conducted GGM key entry and combustible materials escort

Handled confidential health information and monitored areas via CCTV.

USC Custodial Services (Trojan Labor) Columbia, SC

Custodian from August 2017 – December 2017

Cleaned campuses Office spaces, Auditorium and Library

Practiced use of PPE where applicable

Reported to supervisor inventorial needs and maintenance report information

Red Cross (Adecco) Columbia, SC

Call Center Representative from May 2017 - June 2017

Trained in call center with Telephony Interactive System

Scheduled appointments for blood bank donations

Provided reminder calls to clientele for upcoming appointments

Supported supervisor during client appreciation programs

Walmart Columbia, SC

Customer Service Cashier from February 2017 to April 2017

Interact with customers and employees with using a friendly and courteous tone

Handled goods and card services with the stores register technology

Cash handling and drawer counting

Handled customer inquiries

Mentor Network Columbia, SC

Direct Support Professional from June 2007 to September 2016

Provided a safe and secure home for programs clientele

Maintain daily log and charting for patients vitals and medications

Used Behavior Modification techniques when applicable

Cooked, dressed and transported patients daily

Skills:

Use of analytical skills and creative thinking

Team player and some team lead assistance experience

Solution oriented

Use of mathematics and health sciences

Passionate

Continued learning of profession

Resiliency

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