LISA BROWN
***** *********** ******, ********* ** 28277 (c) 704-***-****
(e) **************@*****.***
Professional Summary
Motivated Office Manager with 25 years experience in an office environment. I am sales driven dedicated and have a professional work ethic. Friendly and adaptable professional with remarkable leadership and management skills. Multi-tasker able to take on challenges. Strengths include team leadership, customer care and used to working under pressure and deadlines.
Skills
●Customer service awareness
●Buyer contracts
●Accomplished in commission sales
●Excellent teamwork
●Works well independently
●Client oriented
Work History
Preschool Teacher - 02/2019 to date
Peace Preschool - Charlotte
I am responsible for looking after children in the age group 18 months to 2 years. My aim was to help students through play and interactive activities to help them further their language and vocabulary development. This involved games and storytelling and connected learning.
Administrative Assistant - 01/2017 to 05/17/2017
Shorerock Group LLC - Charlotte
I am responsible for all the administration within the office. The business primarily develops hotels in New Jersey and Charlotte. I deal with contractors and utility companies on a daily basis as well as the management team within the hotel group. I am used to working independently and under deadlines. Part of my position is maintaining spreadsheets on an ongoing basis for items purchased in the building process. I work closely with the owner checking any emails he may have missed and keeping his daily diary updated .
Office Manager, 10/2005 to 05/2015
Cowley Property - Belfast
I was responsible for 6 staff and the day to day running of a busy office. The business was real estate. I held daily meetings for sales staff each morning to determine how sales were progressing and also discuss properties that were not moving. I could then find how the staff could be pro-active contacting clients on our database to get them to view property and to get an offer. It is important to motivate staff to exceed targets on a regular basis.
Office Manager, 06/1995 to 10/2005
Philip Johnston & Company - Belfast
I was in charge of approx 8 staff and responsible for the day to day running. I overseen the preparation of property brochures, advertising and purchasing. I would also look after banking within the branch. It was very much a customer facing role making sure staff spoke to clients on a regular basis with property updates to provide a good service. I resolved any customer issues in a timely and polite manner. Regularly met with the management for feedback to improve our team. Teamwork is so important and to be customer focused.
Sales Negotiator/Administrator, 06/1986 to 06/1995
McQuitty/Ross, Belfast
I was employed in both sales and administration. I was in constant contact with clients making appointments, preparing brochures and dealing with offers, Once a property was agreed I would look after the contract through to signing with solicitors.
Education
BTec National Certificate: Business and Finance 1992
Castlereagh Community College - Belfast
High School Diploma : 1987
Orangefield High School - Belfast
CSE English Grade 1
CSE Maths Grade 3
CSE Biology Grade 4
CSE Commerce Grade 3
CSE Music Grade 3
CSE RE Grade 3
GCE English Grade C
RSA Typewriting Parts 1 & 2 Distinction