MOHAMMED RAFEEK A
**************@*****.*** ~ +91-701*******
• An enthusiastic and a passionate entry level professional with an overall experience of 6+ years out of which the past 4+ years have been spent in functions such as Sales and Marketing/Business Development/Retention/Client Acquisition
• A good communicator with excellent team management skills
• Demonstrated excellence in identifying and acquiring potential clients
• Sound abilities in resolving client’s problems and maintaining highest levels of customer confidence
• Stupendous track record in achieving personal and organisational objectives consistently
Exploring an opportunity with an organisation of repute that leverages my experience and expertise in Sales and Marketing /Retention/Client Acquisition/Client Management. KEY SKILLS
Customer Acquisition
Concept Sales
Target Achievement Retention
Team Management MIS Reporting
Documentation Business Development
Product Presentation Value Addition
Sep 2018-Jun 2020
Zinka Logistics Solution Pvt Ltd
Area Sales Lead
• To Meet the Fleet owners and attach his trucks an yearly contract.
• Reporting to the manager on Day To Day Activities and achieved team target.
• To manage the Fleet accounts and give clarification for the same to FOs.
• To Fulfill Customer Satisfaction after Sales.
• To Retain the Existing FOs.
WORK EXPERIENCE
PRECIS
CAREER OBJECTIVE
July 2017 – May 2018
Canvera Digital Technologies Pvt Ltd
Key Account Leader
• Meet the existing customer and collect the albums for printing.
• Ensured that the customer queries or complaints are resolved on time and maintained an optimal level of Customer Satisfaction Index
• Increase the new clients and Increase the business volume.
• Reporting to the managers on Day To Day Activities. Dec 2015 – June 2017
Just Dial Limited
Ambassador - Sales & Marketing
• Responsible for handling sales in territories such as Namakkal,Vellore, Gudiyatham, Polur, Ranipet, Pondicherry and Pudukottai etc.
• Mentored a two-member team and responsible for handholding them in achieving their prescribed targets
• Identified potential prospects in the region, educated them on the benefits of the products and converted them to paid subscribers
• Responsible for receiving, validating and submitting the client’s documents to the Head Office
• Assisted the client on-boarding into the service, usage of the mobile app, features such as Just Dial Pay and Review Management
• Ensured that the customer queries or complaints are resolved on time and maintained an optimal level of Customer Satisfaction Index
• Consistently achieved month on month targets prescribed by the company During the tenure achieved the following milestones
• Total clients acquired: 2000
• Total business volume: INR 2 crores
Jun 2013 – May 2015 Sakthi Autocomponents Pvt Ltd
Quality Control Engineer,
Coimbatore.
KEY MILESTONES
PREVIOUS EXPERIENCE
2013 B.E - Mechanical Engineering
Paavai Engineering College, Namakkal
CGPA: 7.49
MBA-HR and Marketing (Correspondence)
Bharathidasan University
CGPA: 6.5
Date of Birth : 11th Sep 1992
Permanent Address : #24 A3, Sendamangalam Road, Namakkal, Tamil Nadu - 637 001, India
Languages : English and Tamil
Reference & Documentation : Available upon request Date:
Place:
Signature,
A.Mohammed Rafeek.
ACADEMIC QUALIFICATION
PERSONAL INFORMATION