Customer Service Manager

Ms Mbatha Thembelihle Promise Lihle

*** ******* ******, ******** ******* Tembisa 1632

063-***-****/ 064-***-****/ *************@*****.*** https://www.linkedin.com/in/thembelihle-mbatha-677905170 PROFESSIONAL PROFILE

A very hard worker, enthusiastic and vibrant. Empathy, honest, trustworthy and emotional intelligent. Computer literate. Excellent communication and listening skills. Excellent in writing and verbal. Excellent customer service skills that ensure client satisfaction. Strong problem solving, Strong critical and creative thinker. Strong team building, very innovative and punctual.

PERSONAL DETAILS

ID number : 961**********

Driver’s license : Code 10

EDUCATION

Institution : University of Johannesburg

Qualification : BA Tourism Development (2018)

Institution : BF Quality Solutions

Qualification : NFQ Level 1 Chemical Operation (2015) School : Masisebenze Comprehensive School

Qualification : National Senior Certificate (2014) EXPERIENCE AND ACTIVITIES

Organization : City Waldorf Cares Charity Organization Description : Voluntarily Community Engagement

Year : 2017 and 2018

SKILLS

Excellent communication and listening skills.

Strong collaboration, critical and creative thinker.

Computer literate

Patience and ability empower

INTERESTS

Travelling

Sports

Community engagement

Ms Mbatha Thembelihle Promise Lihle

474 Mombasa Street, Hlanzeni Section Tembisa 1632

063-***-****/ 064-***-****/ *************@*****.*** https://www.linkedin.com/in/thembelihle-mbatha-677905170 REFERENCES

Name and Surname : Mofokeng Khaya

Position : Project Manager, City Waldorf Cares (NPO) Contact Number : 011-***-****/ 078-***-****

Name and Surname : Mrs Ndaba

Position : Mentor Teacher, Tembisa Secondary School Contact Number : 072-***-****

Name and Surname : Dr Valencia Mabalane

Position : Lecture, University of Johannesburg

Contact Numbers : 011-***-****

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