IT Leadership

John R. Holbel

Novi, MI – ***** – 248-***-**** – *******@*************.*** – linkedin.com/in/john-holbel

IT Leadership

Project Management – IT Consulting – Business Collaboration

Cloud Technology Solutions

TOC Control/Reduction

Implementation Management

Key Performance Metrics

Life Cycle Project Management

Team Leadership & Mentoring

Agile Development Methods

DevOps Processes

Cross-Functional Collaboration

Lead IT transformation and change initiatives to enable continuous improvement of systems, applications, infrastructure, and service delivery to end users.

Align technology strategy and roadmap with business objectives, growth projections, capacity requirements, and anticipated market and customer needs.

Talented manager who inspires cross-functional teams to deliver exceptional results under tight deadlines and consistently surpass performance expectations.

Evaluate existing process, technology, and key metrics to eliminate waste, identify areas for streamlining, and deliver significant business value.

Extensive knowledge of supply chain management, aerospace, automotive, manufacturing, and distribution industries and technology solutions.

CAREER ACCOMPLISHMENTS

Launched Managed Services Business – IT Support Services for the SMB market (2 FTE & $12K MRR)

Optimized $10M IT budget to enable delivery of innovative solutions to support international business growth.

Partnered with sales team during pre-sales proposal development to successfully capture new clients.

Led major transformational initiatives to replace legacy technology with SaaS, PaaS, and IaaS solutions.

Drove significant cost savings by eliminating waste, introducing best practices, and standardizing processes.

Increased reporting transparency and availability by developing enterprise-wide dashboards.

Built high-performing teams through effective recruitment, onboarding, and ongoing professional development.

PROFESSIONAL EXPERIENCE

Holbel Enterprises, Inc. Novi, MI

Business Owner, Technology Advisor, & Systems Integrator, 2018-Present

Deliver proactive IT consulting and support services for small- to medium-size businesses.

Inbound manufacturing supply chain consulting and project management for supply chain business

Launched IT managed services business for the SMB market

Delivered cloud services, cyber security, and infrastructure management

RYDER INTEGRATED LOGISTICS (RIL) Greater Detroit Area, MI

IT Director, Automotive & Aerospace Supply Chain Services, 2013-2018

Oversaw IT operations for $700M business area, including transportation management, distribution operations, and value-added services. Interfaced with enterprise product support teams to provide operational and sales support leadership. Controlled $10M budget. Led team of five direct and 45 indirect reports.

Drove 8-15% annual business growth in automotive, industrial manufacturing, and aerospace industries by providing technical input to prepare successful sales proposals.

Conceptualized and developed technology strategy with three-year roadmap, including NAFTA business in Mexico and Canada; enabled delivery on business growth objectives while managing TOC, reducing IT budget by $2M, transitioning from custom development to cloud SaaS solution, improving SLAs and operational competitiveness, and introducing business analytics capabilities.

Increased release frequency and efficiency by 50%, improved stability, reduced re-work, eliminated $75K in waste, and delivered $150K+ in business value with implementation of DevOps process and Agile development methods.

Spearheaded creation and deployment of management reporting dashboards, increasing transparency, improving capital planning process, and centralizing tracking of backlogs, business priorities, and resource planning; uncovered $200K+ in continuous improvement opportunities through clearer analysis of costs, timing, scope, and ROI.

Saved $100K, increased throughput, and further reduced waste by optimizing change management processes leveraging best practices.

Boosted customer satisfaction score, enabled career development, improved resource planning, and eliminated $220K in costs by overhauling customer engagement process to eliminate ambiguity.

Accelerated onboarding of new employees and contractors from months to weeks with creation of new orientation program.

RYDER INTEGRATED LOGISTICS (RIL) Greater Detroit Area, MI

IT Account Manager, 2008-2013

Served as single point-of-contact for key customer operations, including $50M inbound manufacturing operations (8M-square foot in warehouse space) and $200M in transportation management revenue. Administered $3.5M IT budget and a 20-member team; oversaw implementation start-ups and managed technical projects.

Matured IT organization, cut costs by $150K, delivered $500K in business value, improved planning and budgeting, enabled key metrics tracking/analysis, and increased overall performance by standardizing IT processes across all operational accounts and product teams.

Eliminated risk of $650K in unplanned downtime and while improving business self-sufficiency, systems reliability, and security & access controls by establishing technology subject matter experts in each department.

Conducted IT due diligence for international joint venture that opened $3M revenue stream; led RFP process to select off-the-shelf, enterprise-wide PO Management solution to support new service offering.

Assumed responsibility for retail business segment for two years during economic downturn; formed executive steering committee focused on IT prioritization and capital planning, streamlined IT organization and processes, and delivered $600K in cost savings without impacting business operations.

Initially hired as IT Project Manager responsible for large-scale projects valued up to $7.5M.

Prior experience as Senior Manager with Ernst & Young and Software Developer with Hewlett-Packard/Digital Equipment Corporation.

EDUCATION AND CERTIFICATION

WAYNE STATE UNIVERSITY, Detroit, MI

Bachelor of Science in Computer Science

Certification:

Project Management Professional (PMP – inactive), Project Management Institute (PMI)

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