Data Entry Operator
Resume:
Bonnie Gooch
Capital Heights, Maryland 20743
***********@*****.***
Experience:
Valvoline Oil - Top Side Tech/CSA - Dunkirk Md. -February/2020
Responsibilities:
Evaluate customer’s automotive needs.
Perform automotive preventive maintenance such as changing oil, replacing oil filters and inspecting and refilling other vehicle fluids. Inspecting and replacing lights and wipers.
Present, Kennedy Center – Flex Operator – Washington DC. - August/2018
Responsibilities:
Handling customer sales transactions. Managing large amounts of inbound calls in a timely manner. Communicating effectively with customers and co-workers. Maintaining a patient demeanor that shines through the call. Giving customers general information on all events held at the Kennedy Center.
Present, City of Praise Family Miniseries -Stagehand - Landover, Maryland Jun-2015
Responsibilities:
Mixing and running the monitor board for services and events being held at the Church. Setting up mics, monitors, and other equipment for live events. Making sure artists and leaders of the Church have volumes needed to perform.
Making sure all boards are on and synced and performing a pink noise check first thing in the morning. Working with other engineers completing line check on all instruments and microphones. Making any adjustments or repairs as a result of the line check. Performing a sound check with the band and vocalist for volume control. Built relationships with most of the Churches regular performers. Learned about mixing audio for different music artists.
Docket Specialist, Sughrue Mion, Washington, DC 2011 to 2018
Handled the quality processing of all incoming mail (including emails) on a daily basis and in a timely manner. De-docketed U.S. due dates in the firm’s docketing system as necessary, based upon confirmed USPTO filings and/or confirmation of instructions and filings from foreign associates. Revised and monitored case prosecution history in the firm’s docketing system on a daily basis, including the monitoring of data entry and calculation of due dates for all incoming firm correspondence. Maintained the accuracy and integrity of all data entry of new applications. Maintained a high level of quality by proofreading all data entry and reviewing the same on a daily basis. Assisted with the processing and reviewing of New File Information Forms. Assigned new client matter numbers. Entered relevant data from the New File information form into the docketing system. Fulfilled departmental e-mail requests for data updates including inactivation of records, request for change matter, current owners, etc. Maintained advanced knowledge of U.S. patent laws and regulations pertaining to filing requirements. Assisted as a backup in another area of the docketing department as necessary.
Docket/Communications Clerk, Oliff & Berridge, Alexandria, VA 2007 to 2011
Docketed all incoming PTO mail into a docketing system for the following patent and trademark Office Action documents: Notice to file Missing parts; Restriction Elections; Quayle actions; Rejections; Final Rejections; Appeal briefs; Notices of Allowance; Notice of Allowability with drawings due and any outstanding drawing requirements. Entered all other PTO documents (no due dates) are noted in the docketing system and forwarded to the attorney. Maintained and updated the firm’s secondary docket system which included: verified the docketed due dates previously docketed by the first clerk for accuracy and completeness; docketed various PTO mail previously docketed; updated the secondary docket based on docket slips/attorney verification forms from attorneys and secretaries to reconcile the secondary docket daily.
Communications--Prepared client letters (final/draft) for the following letters patent; official filing receipts; notice of publication. Prepared acknowledgment letters in final for new patent applications. Forwarded the letters to the appropriate attorney for assignment. Copied, logged and distributed incoming facsimiles, courier packages and postal mail. Set up a new file, which included: US Patent (all types), Foreign Files, Trademark files and General matters. Assisted with the sorting and opening of all incoming PTO and client mail. Processed emails and routed the same to appropriate personnel.
Education
1995— Certificate Program Information Systems, (3.90-GPA) Strayer University, Washington, DC
2003—A + Certification
Recording Radio Film Connection & CASAS School, Certificate Program in Audio Engineering
Contact this candidate