Technical Recruiter

Education

Coastal Carolina University **/****-**/2013

BA in Mass Communication; Minor: Business Administration. Graduated on Dean’s List (2012,2013).

Experience

Verizon Wireless

Technology Advisor 06/2014-Present

Evaluating a wide range of problems presented by clients while taking consideration of their current situation to present a number of solutions that best fit their immediate and ongoing needs.

Meeting monthly deadlines and requirements through successfully executing action plans created as a staff team.

Collaborating with fellow staff to help drive business into store with marketing strategies, and closing on deals as a team with in-store clients.

Presenting information, both verbally and visually, in an honest and transparent manner that is easily understood by the client.

Continuously refreshing knowledge on new information available on current and future promotions, current and future releases, profit percentages, current market needs, market trends, and new trainings.

Being available to new and current clients at any time to serve as their personal resource for solution analysis.

Sheen Magazine

Freelance Writer 02/2014-Present

Producing original written content in over 30 magazine issues published nationwide.

Conducting interviews on behalf of Sheen Magazine for musicians, actors, and other entertainers to produce content used for print and web material.

Providing monthly reviews, writing, and editing content used for web and print material.

Implementing input and action in regards to new innovative ideas for the growing company.

Cumulus Radio

Broadcast Intern/Board Operator 08/2013-06/2014

Producing live sporting events broadcasted over the local CBS Sports radio station for Coastal Carolina Basketball, Coastal Carolina Baseball, Atlanta Braves, and the 2014 NCAA Basketball Tournament.

Researching and analyzing local and national sports news, articles, statistics, and other related stories to be discussed by the hosts on the weekday radio show, "100.3 The Team".

Assisting and learning broadcasting skills along with other various skills under hosts Lewis Woodard, JP Padgett, and Aaron Marks.

Updating live scores and player statistics for the station's local media pages during live sporting events.

Coastal Carolina WCCU Radio

Radio Host 08/2013-12/2013

Hosting and producing a live radio show airing on Coastal Carolina's official radio station, WCCU Radio, for an hour three times a week.

Researching local and national news to use as discussion points for the show along with sampling and editing music to be played in between topic discussions.

Preparing all equipment before show and controlling all equipment during show including soundboards, microphones, computer programs, and others.

Interacting with listeners through poll questions, music requests, and topic opinions via social media during live show.

Multi-tasking all above tasks at the same time to be able to provide the best experience available for the listener.

Acknowledged for having the #1 radio show for Coastal Carolina's official radio station, WCCU Radio by staff, alumni, and current students.

RadioShack

Sales Representative 11/2012-06/2014

Informing customers of all relative information based on their needs that are discovered through a connecting Q&A session provided to every customer.

Establishing new accounts and renewing current accounts for over 10 cell phone carriers, both contract and prepaid based off the base option suited for each particular customer.

Staying knowledgeable on all inventory available at in our company through personal reaching and trainings available through Radioshack.

Problem solving issues for customers that included technical software issues with device and account billing issues.

Skills

High levels of confidence when speaking either to groups or individuals that allows the conveyance of ideas or instructions in a clear, easily understood manner.

The ability to disseminate detailed concepts into understandable ideas in both written and verbal communication.

Respond and adapt to developing challenges and obstacles when under pressure calmly and logically to develop working solutions in a timely manner.

Responsible for resolving customer issues, identifying customer trends, monitoring competitor activities.

Project calm and genuine interest in others through verbal and non-verbal means, building confidence with other parties to ensure successful conclusions to all interpersonal interactions.

Establish trustworthy relationships with customers and co-workers, avoiding improper and unethical behavior.

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