JAMES V . POPE
Seattle, WA **104-2519
206-***-**** **********@*****.***
Profile
Dynamic and outgoing MA-P Certified (60515912) with 4-years Phlebotomy skills both drawing and processing. With 30+ years of professional customer service experience ranging across diverse lines of work. Motivation and desire to continue learning and improving my abilities; knowing that it is not only skills but also the heart and compassion bolstering those skills that really make the most impact and difference in a person's life and overall well-being. Skilled in quickly building relationships with and trust from others, making them feel at ease. Dependable and level-headed with the ability to think on my feet. Able to multi-task and face any challenge in a fast-paced environment, completing all tasks assigned in a timely manner. Skills include, although not limited to, the following:
• Venipunctures • EKGs • Vital signs
• Understand and implement directions, policies, procedures, HIPPA/OSHA regulations.
• Team player and fast learner.
Office Skills: Intermediate to expert-level skills for Microsoft office software, web/network management, office equipment, phone systems, and all of the other daily necessities. Type 70 wpm. Language Competence: American Sign Language (ASL) Conversational Fluency. Work History
Target – Northgate
Seattle, WA
Overnight Inbound Exert 8/2019 - current
DSHS
Seattle, WA
Home Care Aid - Independent Provider 7/2018 - 1/2019 APPS Portamedic
Seattle, WA
Mobile Paramedical Insurance Examiner 6/2017 – 6/2018 ExamOne
Seattle, WA
Paramedical Insurance Examiner/CSR
scheduling mobile examiners
7/2015 – 5/2017
Petco Animal Supplies, Inc.
Seattle, WA
Cashier, Lead Cashier (2/2009 to 4/2015
Flagship Union Square Store in NYC)
11/2004 – 8/2015
LaGuardia CC – Program for Deaf Adults
Long Island City, NY
Administrative Assistant 5/2009 – 4/2015
Sovereign Bank
Villanova, PA
OAG Administrator III 5/2001 – 3/2006
Elwyn, Inc.
Elwyn, PA
Helpdesk Specialist 5/2000 – 5/2001
Albert Einstein Healthcare Network
Philadelphia, PA
Network Analyst 8/1999 – 5/2000
GE Capital, Info Technology Solutions
Reading, PA
Senior Deskside Support Engineer 6/1993 – 8/1999
Education & Additional Qualifications
NHA Certified CCMA (T5A9T5L6), CET (B4C2B8T6), CPT (E5A2Z8G6), LaGuardia Community College, LIC, NY Shiatsu Levels I, II and III, International School of Shiatsu, Doylestown, PA Certified Massage Therapist, National Massage Therapy Institute, Philadelphia, PA Bachelor of Arts: Computer Information Systems, Cedarville University, Cedarville, OH