JAMES V . POPE

** * ********** **

Seattle, WA **104-2519

206-***-**** adefi6@r.postjobfree.com

Profile

Dynamic and outgoing MA-P Certified (60515912) with 4-years Phlebotomy skills both drawing and processing. With 30+ years of professional customer service experience ranging across diverse lines of work. Motivation and desire to continue learning and improving my abilities; knowing that it is not only skills but also the heart and compassion bolstering those skills that really make the most impact and difference in a person's life and overall well-being. Skilled in quickly building relationships with and trust from others, making them feel at ease. Dependable and level-headed with the ability to think on my feet. Able to multi-task and face any challenge in a fast-paced environment, completing all tasks assigned in a timely manner. Skills include, although not limited to, the following:

• Venipunctures • EKGs • Vital signs

• Understand and implement directions, policies, procedures, HIPPA/OSHA regulations.

• Team player and fast learner.

Office Skills: Intermediate to expert-level skills for Microsoft office software, web/network management, office equipment, phone systems, and all of the other daily necessities. Type 70 wpm. Language Competence: American Sign Language (ASL) Conversational Fluency. Work History

Target – Northgate

Seattle, WA

Overnight Inbound Exert 8/2019 - current

DSHS

Seattle, WA

Home Care Aid - Independent Provider 7/2018 - 1/2019 APPS Portamedic

Seattle, WA

Mobile Paramedical Insurance Examiner 6/2017 – 6/2018 ExamOne

Seattle, WA

Paramedical Insurance Examiner/CSR

scheduling mobile examiners

7/2015 – 5/2017

Petco Animal Supplies, Inc.

Seattle, WA

Cashier, Lead Cashier (2/2009 to 4/2015

Flagship Union Square Store in NYC)

11/2004 – 8/2015

LaGuardia CC – Program for Deaf Adults

Long Island City, NY

Administrative Assistant 5/2009 – 4/2015

Sovereign Bank

Villanova, PA

OAG Administrator III 5/2001 – 3/2006

Elwyn, Inc.

Elwyn, PA

Helpdesk Specialist 5/2000 – 5/2001

Albert Einstein Healthcare Network

Philadelphia, PA

Network Analyst 8/1999 – 5/2000

GE Capital, Info Technology Solutions

Reading, PA

Senior Deskside Support Engineer 6/1993 – 8/1999

Education & Additional Qualifications

NHA Certified CCMA (T5A9T5L6), CET (B4C2B8T6), CPT (E5A2Z8G6), LaGuardia Community College, LIC, NY Shiatsu Levels I, II and III, International School of Shiatsu, Doylestown, PA Certified Massage Therapist, National Massage Therapy Institute, Philadelphia, PA Bachelor of Arts: Computer Information Systems, Cedarville University, Cedarville, OH