Finance Manager, AR Manager, Accounting Manager

Jelixa Díaz

***** ****** ***** **** ● Winter Garden, FL 34787 ● Ph: 407-***-****● E-mail ******@*****.***

OBJECTIVE

Seeking a position in a progressive environment with significant responsibility and opportunities for advancement.

OVERVIEW

Detail oriented • Self-starter with demonstrated ability to set priorities, realistic goals and delivering results • Managed multiple complex projects simultaneously • Diversified background encompasses accounting, administration, customer service, marketing, and credit/collection • Confident decision-maker and effective problem solver who can work independently or as an integral member of a team • Spanish, English, and conversational Portuguese

EXPERIENCE

2009 - Present Hotelbeds USA Orlando, FL

General Ledger and Finance Support Manager – Global Finance Services

Supervise the General Ledger team

Perform month-end closing activities

Review financial reports to identify and explain risks and opportunities

Prepare cash flow statements and resolve outstanding balancing issues.

Adhere to standard accounting principles and company procedures

Perform accounting analysis for cash accruals, account payables, account receivables, reconciliations and foreign exchange.

Provide appropriate accounting information to all levels of management of the company when needed.

In charge of Budget and forecast for the GFS

Support Auditor in conducting internal and external audits

Perform accounting analysis and reporting to support decision-making purposes

Participated and led all the GL tasks to be outsourced with successful results

Experience with staff reduction and reporting cost savings to Senior Management

In charge of the recollection, review and approval of COSO (Financial Controls)

Credit and Collections Supervisor/Front Office – Global Finance Services

Leads a team of employees for our credit and prepay clients. Hires and trains new employees.

Motivates the team to increase receivables, decrease aged items, and minimize bad debt.

Oversees the credit and collections efforts within our Americas market to decrease credit excess and amount due in a timely manner. Endeavor to decrease receivables over 180 days to comply with insurance requirements.

Deal with Hotelbeds Recovery Department, Finance Department, and Sales Departments (local and international offices).

Provide weekly KPI’s to our headquarters Spain along with action plans on clients with payments / credit issues.

Meet with team members on a weekly basis to review progress on their accounts and direct them on how to proceed with corrective actions.

Work on month end closing to ensure payments are received and a reconciliation of the accounts is accurate.

Provide cash forecast to Controller on a monthly basis. Assist Credit and Collections Manager with any other duties as required.

Credit and Collections Supervisor/Back Office – Global Finance Services

Re-created a team with new tasks, processes and goals

Took a team to a new level that reached the best end of year results for the back office dept.

Motivated team to increase productivity with less FTEs

Created a report to keep track of our daily tasks, ensuring all tasks got completed effectively

Supervised AR banking team, cash applications, reconciliation of accounts, commission payments, and disputes.

Dealt with Front Office prepay/credit agents and Local Offices for any cash applications issues

Worked along with Treasury, G/L departments and Regional for all month end closing to ensure accuracy of accounts.

Assigned as the key person in AR for different projects (ej. Drive, Colombia, etc)

A/R Analyst Lead

Responsible for providing excellent customer service to our hotel partners.

In charge of accounts in South America, primarily in Brazil.

Reconcile all supplier statements, answering all incoming phone calls and emails in a timely manner as specified by Hotelbeds.

Process all rate discrepancies found on supplier invoices. Analyze customer’s financial history in accordance with risk management guidelines. Analyze paying habits of customers who are delinquent in payment of bills and recommend corrective actions.

Review files to select delinquent accounts for collection efforts. Evaluate customer records and recommend accounts to be closed, credit limits reduced or extended, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer.

Trained staff members, set goals and objectives for staff, improved credit quality, records, collections, accounts receivable aging, and bad debt.

Improved relations with Sales and Customer Service, interacting daily to enhance goodwill by promoting a customer-friendly atmosphere.

2001 – 2009 Pixeo Technologies, Inc. Orlando, FL

Office Manager/Co-owner

In charge of all the accounting duties for the company including Accounts Receivable, Accounts Payables, Payroll, Bank reconciliation and Collections using Quickbooks.

Created weekly and monthly reports from Quickbooks and Excel.

Researched and analyzed cash application and billing issues.

Dealt with customers, banks and company management.

Assisted with Sales and preparation of promotion packages, marketing and presentations for the company. Supervised the office staff.

Trained new clients on a complete charter and dispatch software.

OTHER EXPERIENCE

The CPA Group – Working as a bookkeeper on different clients’ offices. In charge on all the journal entries,

reconciliation and month end closing.

Interwood Corp. – In charge of all office duties, bookkeeping (full accounting cycle) for all our Brazilians

accounts.

EDUCATION

2012- Liberty University, VA

MBA – International Business

2000- University of Puerto Rico

B.A., Commercial Publicity & Marketing

2000- University of Puerto Rico

Portuguese conversational course

SOFTWARE SKILLS : Sap, Microsoft Office, Peachtree, QuickBooks, Atlas, SalesForce, WorldPay, Sage

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