Sales Representative Service
Resume:
Name: Ruth Ndivo Gathanga
Email: ************@*****.***
Phone number : +971*********
PERSONAL DETAILS
Date of Birth: 2nd August 1991
Age : 27 years
Nationality : Kenyan
Gender : Female
Marital Status: Single
Visa Status: Visit visa
CAREER OBJECTIVE
I am a highly motivated, creative and versatile individual. My objective is to solve problems in a creative manner in a challenging environment with an opportunity for professional challenges.
WORK EXPERIEENCE
BIG BUS TOURS
October 2019 – February 2020
1.Customer sales Representative
2.Cruise Sales Representative
3.Customer Service Representative
Roles and responsibilities included:
Greeting and welcoming guests in a professional and joyful manner.
Provide information and assistance to all guests.
Proactively resolved customer complaints and issues.
Communicate customer feedback and experiences to the relevant authority.
Kept count of customer traffic and compiled relevant information on a daily basis.
Customer traffic control.
Receiving cash or any other authorized mode of payment from customers, issue tickets for the tours against their purchase, reconcile cash or credit receipts with sales figures and prepare daily cash summary for submission to the accounts office.
Ensure safe custody of cash received and or other relevant documents and deposit the cash every day.
FOUNDER OF RUNCY CAKES AND PASTRY DELIGHTS
September 2016 – June 2019
Duties entailed
Sourcing for clients
Preparation of cakes as per clients requests
Delivery of cakes and invoicing clients.
Ordering of new stock for the business and stock taking
EDUCATION BACKGROUND
KENYATTA UNIVERSITY
Bachelor of Science in Tourism Management
(September 2010-December 2015)
Kahuhia Girls High School
Kenya Certificate of Secondary Education
KCSE Certificate (2006-2009)
Buruburu 1 Primary School
KCPE Certificate (1998-2005)
TRAINING BACKGROUND
May to July 2017
Joined Kenya Industrial of Training Institution (KITI) Nakuru County
Obtained Cerificte in Cake making and Icing.
May to August 2016
Joined Petanns Institute of Business Studies and attacined a certifcate in following:=
Introduction to Computer Science
Typing
Ms Windows
Ms Word
Ms Excel
Ms Powerpoint
Ms Publisher
Adobe pagemaker
Internet and Email
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