Wael Mohamed bahaa

Cairo Egypt

010******** /022*******

adefbm@r.postjobfree.com

in: https://eg.linkedin.com/in/wael-mohamed-bahaa-44a13765

Skype: waelelghazawy

Objective

Seeking a challenging opportunity in (hr function: Employee morale Introduce incentive programs Recruitment, training and staffing Implement strategies and policies)

My main goal is to initiate my professional career in a well oriented institution where I can learn and employ my skills for self achievement as an active member of the place I belong to.

Education

B.sc degree of Computer Science, Al Alsun Institute, May 2000.

General grade fair and estimate acceptable in the graduation project.

Experiences

Hr Manager at Al SAFA Integrated Real Estate Investment GROUP (Apr 2017 – till now)

Job rules: (Talent Acquisition Recruit and retain a diverse workforce to meet the needs of the organization) Talent Development (Provide development programs to help staff and managers accomplish their goals)

Administration Manager at EL GAMMAL GROUP (NOV 2012 - Mar 2017)

Job rules: Labor Relations (social & medical insurance), (Payroll & compensation and Benefits) Company Policies & internal instructions,( recruiting & termination procedures) (Training & developing), (assessment and action plan),carrying out quality standards,administrations and personnel

Maintains personnel files in compliance with applicable legal requirements and quality standards.

Keeps employee records up-to-date by processing employee status changes in timely fashion.

Planning and coordinating administrative procedures and systems and devising ways to streamline processes

Maintains budget spreadsheet that includes salaries, payroll taxes and fringe allowances.

Assessing staff performance and provide coaching and guidance to ensure maximum efficiency

Assists in hiring process by coordinating job posting on the websites,social media, recruitments agencies, reviewing resumes, processing applications, recruitment, separation, verifying employment, orientation,and performing telephone interviews and reference checks. for the purpose of conforming to district policies, procedures and relevant laws and quality rules, agencies, inter-department needs, etc.) for the purpose of developing recommendations and/or supporting other staff.

Communicates with other employees, departments, administrators, applicants and the public for the purpose of providing information and assistance concerning employment and any other activities, in order to assure all time of quality regulations

Conducts Substitute employee orientation, training and ongoing training (e.g. introducing personnel, payroll, and assisting with

enrollment forms, expectations, policies and procedures, employment benefits, hours of work, schedules, time off, reviewing

Participates in meetings that involve a range of issues (e.g. personnel actions, regulatory requirements, actions involving outside, and any quality standard updated

Responsible of assessment,promotions, annual increasing, terminations actions for all organization staff, and all activities corresponding of employees according annual appraisal & internal policy

HR Trainer & recruiter at Osool for Security Brokerage 2011- NOV 2013

(Job rule: trading, customer services, direct sales, recruiting, training new hire)

Establishes recruiting requirements by studying organization plans and objectives.

Meeting with managers to discuss needs.

Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization. Information, opportunities, and benefits; making presentations; maintaining rapport.

Determines applicant requirements by studying job description and job qualifications.

Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.

Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.

Senior Trader at SIGMA for Security Brokerage (2007- 2011)

(Job rule: trading, customer services, direct sales, training new hire)

Attends morning meeting and contributes to it with market intelligence, other company research as well as keeping trends in the market.

Comes up with trading ideas and must always be in tune with the rest of the market to always compare where we stand versus where the market stands.

Summarizes the morning meeting including Technical and fundamental recommendations as well as management recommendation and delivers the day's trading strategy to clients.

Ensures that clients rely on recommendations and getting orders for the recommendations.

Reacts and responds to events that happen during the trading session including getting research and technical response to events and relays it to.

Responsible for answering customer’s inquiries and building up customer loyalty.

Respond to incoming telephone inquiry in a professional & timely manner.

Train the new hire.

Execute the orders directly online using streamer online system.

Senior Customer Service at WESTERN UNION for money transfer & Arab African bank 2004-2007

(Job rule: customer services, call center, training new hire)

Responsible for answering customer’s inquiries and building up customer loyalty.

Respond to incoming telephone inquiry in a professional & timely manner.

Collaborating with other members of the management to develop new modified operational methods.

Respond to customer’s complaints and following upon pending issues.

Train the new hire

All customer services and call center job rules

Team leader at ALICO INSURANCE From 2002 - 2004

(Job rule: direct sales, training new hire)

Recruit to some people to make team work and I have given some training how to be professional in sales and how to be very satisfied man with other.

Listening to customer requirements and presenting appropriately to make a sale.

Maintaining and developing relationships with existing customers in person, and via telephone calls and emails.

Arranging meetings with potential customers to prospect for new business.

Acting as a contact between a company and its existing and potential markets.

Negotiating the terms of an agreement and closing sales.

achievements

President of the student union at the secondary school

Training courses

Leadership By Charisma Certifed ( one year ) from National American Institute For Leadership And Charisma 2017 – 2018 .

Hr management diploma (35rs) at Egycham accredited by Ein Shams University, June 2015.

Studied English language (36rs) at reach out academy NGO May 2015.

Customer accounts managers and implementers of trading operations (60rs) at ECMA Egyptian Capital Market Association May 2011.

Trend fundamental analysis of financial markets and stock's valuation and portfolio management (20rs) at EIMA Egyptian Investment Management Association, Sep 2007.

Skills and qualifications

Computer, Word excel, PowerPoint

Arabic (Native Tongue)

English ( Good )

Language strong communication and interpersonal skill in dealing with various cultures and an experience in debates and presentation.

Strong teamwork focus with the ability to work independently.

Ability to accommodate in any new environment quickly and to adapt learns, create and innovate.

Additional data

Date of birth : 25th of march 1977

Place of birth : Cairo-Egypt

Military status : Service Exempted

Marital status : Married

Nationality : Egyptian

Reference

Are ready upon request

Contact this candidate