Pharmacy Customer Care

Feryal Juma Mohamed

Present Address: alkhabisi UAE, ALAIN.

Mobile: 050*******.

Email:************@*****.***

Date Of Birth:19-10-1993.

Marital Status: Single.

Nationality: Palestine .

Languages: English & Arabic.

Paseed haad exam:9/2/2020.

KEY COMPETENCIES :

Relationship Building

Hard worker

Team Leadership

Communication

Process Improvements

Competitive Intelligence

EDUCATION&CERTIFICATIONS

Almurajib School—ALAIN, UAE (2011),High school diploma.

Al Ain University(2018) : B.Sc. in pharmacist

Activities:

Participating in Dubai International Pharmaceuticals and Technologies (DUPHAT) Professional summary

Pharmacy graduate excelling at customer satisfaction and retention. Pre- and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Patient and empathetic with extensive background in conflict resolution and customer care, Looking for suitable role. PROFESSIONAL EXPERIENCE

• Introductory Pharmacy Practice Experience 1 (2014-2015).(alain pharmacy ).

• Introductory Pharmacy Practice Experience 2 (2015-2016).(ALdewan pharmacy).

• Introductory Pharmacy Practice Experience 3 (2016-2017).( Aldewan pharmacy new ).

• Industrial Pharmacy -Training (2016-2017). (Neopharma).

• Professional training experience in NMC

HOSPITAL—ALAIN, UAE .

InPatient:

IV

Pediatric satellite

Medical satellite

ICU satellite pharmacy

Outpatient

Professional skills:

• Trusted key holder

• Creative problem solver

• Exceptional communication skills

• Quick learner

• Strong client relations

• Training development aptitude

• Knowledge of local health and safety laws

• Possesses good interpersonal and communication skills and manages multi- tasking effectively.

• Has zest for learning, high stress tolerance and willing to be trained.

• Basic knowledge skills and with the working knowledge of the internet. Training description:

Rotation in out and in-patients pharmacy.

Dispensing, labeling, counseling.

Taking verbal, online and faxing medical approvals. Languages & computer skills:

Arabic: Very Fluent

English :Very Fluent

Contact this candidate