Manager Public School

Ayan Banerjee

*A, Avinandan Apartment,

BBT Road Cell No – 877-***-****, 900-***-****

Sarengabad, Kolkata-700137 Email – ***********@*****.***

OBJECTIVE

To serve a consumer oriented organization, grow further in future and apply the knowledge that I have earned through the practical experiences.

STRENGTHS

Experienced in team work, achieved through hard-work, honesty, and punctuality in day to day activities.

PROFESSIONAL EXPERIENCE

Blossom Kochhar, Kolkata, India

Cafe Manager June 2018- Present

•Supervise the overall operations and see everything is executed on order.

•Maintain the standards of service at all times.

•Ensure every customer is looked after and catered according to their personal needs.

•Assist the staff in helping with the clients and training them to give them an edge in this competitive phase.

HIGH HAMPTON INN AND COUNTRY CLUB, NC, USA

Dining Room Supervisor(Trainee) April 2016 – April 2017

•Ensure quality service in the dining room and managing the restaurant.

•Taking wine or alcohol orders from the guests, also giving suggestions about wine.

•Serving of food and wine orders in a proper manner and taking feedback.

•Checking out the guest’s bills if any and welcoming for next visit.

•Training and supervision of staff, recruiting as and when needed.

CAFECAFE COFFE DAY, Kolkata, India

Assistant Restaurant Manager February 2015 – February 2016

•To supervise operations according to SOP and procedures.

•To train and coach team members and employees.

•To review the performance of the team members.

•To see the preferences of customers and get the serving done.

DOMINO'S PIZZA, Kolkata, India

Shift Manager June 2012 - June 2013

•Resolve customer complaints regarding food products and service.

•Monitor customer preferences to determine focus of sales efforts.

•Confer with potential customers regarding their needs and advise customers on choosing the food items to purchase.

•Review operational records and reports to project sales and determine profitability.

EDUCATION

•Bachelor's from Institute Of Hotel Management (I.H.M.) Dehradun B.Sc. HHM.

•22 weeks industrial training from Le Meridien, Jaipur.

•Higher Secondary from D.A.V. Public School C.B.S.E.

•Senior Secondary from D.A.V. Public School C.B.S.E.

ADDITIONAL SKILLS

•Excellent communication skills face to face and over the phone.

•Proficient in computer skills like Ms Word, Excel, PowerPoint, Access and internet.

HOBBIES

Learning new languages, playing cricket, enjoying music, travelling and cooking.

LANGUAGES KNOWN

English, Hindi & Bengali.

PERSONAL PROFILE

Date of Birth : 28 /09/1989

Sex : Male

Religion : Hindu

Nationality : Indian

Blood Group : A+

Skype id : ayanbanerjee89

References available on request

(Ayan Banerjee)

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