Customer Service Represintative / cashier/ Receptionist/ Front Desk

Jeralden G. Yonzon

Dubai UAE. Visit visa

Mobile: +971*********

E-mail: **********@*****.***

Career Objective:

- With an experience of almost 7 years in customer service agent. I am confident to join an organization that can reap benefits from my proven skills and expertise. To work in the company with honesty and dignity where success comes through creativity, sincerity, teaming and devotion to duty and where there is a scope to gather knowledge and contribute as well. Ready to accept any challenging job matching my profile. PERSONAL INFORMATION

Nationality : Filipino

Gender : Female

Birthdate : January 27,1982

Civil Status : Married

Religion : Christian

IDENTIFICATION INFORMATION

Passport No. : P0520748B

Date of Issue : 02/02/2019

Date of Expiry : 01/02/2029

EDUCATIONAL BACKGROUND

College : Central Negros College

Course : Bachelor of Secondary Education (Undergraduate) High School : Calatrava National High School

Laga-an Extension,Laga-an Philippines ( 1996-2000) Vocational Course :Basic Computer Secretarial ( 2012 ICSA Kuwait ) EMPLOYMENT RECORD

1. Costumer Service Agent Samsung Al-Babtain Turnkey Solutions Co.

( May 07,2013 – January 14, 2020 )

Duties & Responsibilities:

• Representatives help customers with complaints and question

• Receiving phone calls for any inquiries

• Opening Job card for checking the problem & repair issue of device

• Receiving payments for out of warranty services

• Making invoice for direct sales accessories

• Making daily income reports

• Responsible for ordering and replacing new mobiles to the customer

• Calling customer for estimation for out of warranty units

• Calling for customers after repair complete and for follow-up check after they received the unit if they are facing any problems.

• Responsible for filling the files.

• Colleting income

2. Saleslady Dora Fashion & Accessories

Duties & Responsibilities:

• Assist the customers for what they need

• Responsible for arranging the display

3. Sales Associate Moline Fashion and Accessories

Duties & Responsibilities:

• Work with customers to find what they want, ensure smooth sales process

• Also work as cashier

• Also responsible for the display and ordering stock in all branches and report it to the manager every at the end of the month.

SKILLS AND QUALIFICATION

- Excellent customer service.

- Hardworking and dedicated individual.

- Able to handle customer complains.

- Has ability in speaking conversational English as well as written.

- Ability to speak Basic Arabic.

- Knowledge in Computer.

Contact this candidate