Engineer Customer Service
Resume:
Name:
VISHNU MURALI
Mob :
E-Mail ID:
***************@*****.***
Personal Data:
Date of Birth : 07/05/1994
Father’s Name :Muraleedhran K
Mother’s Name :Priya.R
Nationality : Indian
Marital Status : Single
Languages known:
English
Malayalam
Permanent Address:
Vishnu Murali
Vishnu Bhavanam
Mangad P.O
Kollam 691015
Objective
A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
Now looking to further an already successful career by working for a ambitious and expanding company.
Strengths
Hardworking
Creative Problem Solving
Team Building & Leadership
Result Oriented
Cost Saving Initiatives
Client Relationship Management /Customer Service
Receptive to guidelines from senior professionals
Ability to work in a group
Eager to learn new thing
Academic qualifications
BCAfrom MGU Meghalaya university (2015)
H.S.C(Kerala Board) from G.H.S.SMangad (2012)
S.S.L.C( Kerala Board) from G.H.S.SMangad (2010)
Area of Experince
CCNA&CCNP
Windows Server (2008, 2012, 2016)
Linux ( Kali Linux, Ubuntu, Centos, Tiguin OS)
Firewall (Cyberoam, Sophos, PFsense, Juniper SRX)
VLAN
Network Designing ( Cisco Campus Networking)
IPCam
Intercome (NEC, Metrix)
RESUME
Experience
Currently working as Network Engineerin NAZARETH Hospital at shillong since 01-01-2020
Worked as Network Engineerin HOLY CROSS Hospital at Kollam from 11-02-2017 to 30-12-2019
Worked as IT EngineerinMeditrina Hospitalsat Kollam from 25-06-2015 to 30-07-2016.
Worked as System Engineer in RC Network Soluations at Kollam from 1July 2013 to 20 June 2015.
Duties and Responsibilities
Responsible for networking, design, installation and maintenance services.
Plan, Organize, direct, control and evaluate the operations of Information systems & networks.
Ensure security & integrity by regular security policies & monitoring.
Installing and configuring new Servers/Systems as per the requirements.
Networking and providing support for Windows, Macintosh and Linux issues..
Maintain the companies network infrastructure.
Ensuring maximum network uptime and system availability by regular monitoring.
Installing and operating Windows desktop and server operating systems..
Configuration and testing of any new hardware and software
Network Troubleshooting.
MaintainingEPABX (Electronic Private Automatic Branch Exchange).
Diagnosing and Troubleshooting of Hardware Components.
Maintaining Server Backup
Server Platform
Server Configuration in Windows 2008/2012/2016
Creating and managing user accounts, groupsand GPO
NTFS permissions and quota, File access and sharing.
Security policies, Group policies, roaming profiles.
DNS/DHCP configuration.
Microsoft ADS installation, Managing and maintaining OUs, group.
Configure Hyper-V
Deploying and configuring
Ubunt Server install
Tiguin Server Instal and configure Tally
Networking
configure router and switches
configure Firewall
IP Addressing
Cabling
VLAN,
Sequrity Concepts
Network Troubleshooting.
Good understanding of routing protocols. (Dynamic and Static). Good knowledge on differentprotocols such as RIP, EIGRP, OSPF, TCP/IP, VLAN.
DECLARATION
I do hereby declare that all statements made above are true, complete and correct to the best of my knowledge and belief.
Place: Kollam
Date: 08/07/2020 VISHNU MURALI
Contact this candidate